Port Jeff Chrysler Jeep Dodge

Best car purchase experience, even across state lines I wanted a very specific Jeep with very specific features and wasn't interested in making any compromises while looking for a fair price and a dealers I wanted a very specific Jeep with very specific features and wasn't interested in making any compromises while looking for a fair price and a dealership worthy of my business. After viewing inventory on Jeep's website I found an exact match at Port Jeff. I tried to work with local dealers (I live in Connecticut) but had a hard time finding help in trying to get this car to me. A quick call and a chat with Rob Giordano from the sales team and we were in business. A short ferry trip the next day, picked up by Rob and brought to the dealership, sign papers, get a tour of the truck and back on the ferry I went with my brand new vehicle. The whole team is made up of straight shooters. I was never pressured into any add-on, unnecessary coverage, etc. just an honest deal with two very happy parties at the end. The only downside is that I won't be using them for service as they are an hour away by ferry. More

DEFINETELY 5 STAR SERVICE DEPARTMENT We just had our Jeep Laredo... ( out of state plates)... but we live locally a few months a year in Bellport , repaired at Port Jefferson Jeep Serv We just had our Jeep Laredo... ( out of state plates)... but we live locally a few months a year in Bellport , repaired at Port Jefferson Jeep Service. We were looking for a reliable courteous staff and we found it. EXCELLENT communication ; TIM kept us informed with 3 phone calls. Exemplary My daughter had used them for minor repairs ( same car) with the same courteous & professional service. More

helpful and pleasent The agent who help us was very pleasant and knowledgeable. Helped with the transfer from our old car to the new one. she helped with the cars initial The agent who help us was very pleasant and knowledgeable. Helped with the transfer from our old car to the new one. she helped with the cars initial setup. More

Great Salesperson Our salesperson Vanessa very knowledgeable very polite very attentive, not pushy, makes you feel comfortable and friendly. I would highly recommend Our salesperson Vanessa very knowledgeable very polite very attentive, not pushy, makes you feel comfortable and friendly. I would highly recommend her and Port Jeff Chrysler, Jeep and Dodge Dealership to anybody who is look for a car. More

Great Salesperson and wonderful dealership! I highly recommend Port Jedd Chrysler! From the moment we arrived there till we left with my truck it was a great experience. We bought a 2011 Dodge R I highly recommend Port Jedd Chrysler! From the moment we arrived there till we left with my truck it was a great experience. We bought a 2011 Dodge Ram 1500 and it was like new, a gorgeous truck! Vanessa gave us so much time and was so attentive and friendly! She is not pushy and makes you feel really comfortable. Carlo in finance was also wonderful and helpful. A great experience, Thank you Vanessa! More

Buyer Beware We purchased a used car for our son. The saleswoman was terrific, unfortunately that's the extent of the positive experience. We took delivery on a Fr We purchased a used car for our son. The saleswoman was terrific, unfortunately that's the extent of the positive experience. We took delivery on a Friday night and had our mechanic inspect the car first thing Saturday morning, That's when we found out the car had been in a major collision, and despite the excellent body work, there were numerous issues underneath the car. Bob, the used car manager wanted nothing to do the us or the car. In less than 24 hours this dealer went from our 'best friend' to washing their hands of the car. Granted, by law, the dealer does not have to disclose the previous collision, however they could have worked with us to rectify the concerns we had with the car and by making us happy we would have considered buying from them again in the future. Unfortunately, Port Jeff Chrysler, when given a choice to do the right thing or nothing, chose to do nothing. Our first and last purchase from this dealership. They are phonies and thieves. More

Vanessa car sales person sales person Vanessa at Port Jefferson Dodge was a sweetheart very knowledgeable very polite very attentive I had probably one of the best experiences sales person Vanessa at Port Jefferson Dodge was a sweetheart very knowledgeable very polite very attentive I had probably one of the best experiences I have ever had and I have purchased nine cars in my lifetime new cars she was absolutely fantastic looking forward to dealing with port jeff and hopefully Vanessa again in the future More

Crooks - Poor Service I just left Port Jefferson Chrysler Jeep Dodge. I have had consistently bad service from every Dodge dealership I have been to. My experience with Nic I just left Port Jefferson Chrysler Jeep Dodge. I have had consistently bad service from every Dodge dealership I have been to. My experience with Nick Meola at PJ Dodge was no different. I made an appointment with this dealership because it is local and I purchased my previous Dodge Ram from this dealership. While on vacation in Hilton Head SC, the engine failed (valve failure) in this Ram. The dealership in Hilton Head spent 10 days attempting to fix the engine but reinstalled the timing belt upside down when putting the engine back together. Upon test driving the vehicle, the service technician blew the engine a second time. Having no confidence in Dodge's ability to repair the truck, I reluctantly purchased a replacement Dodge Ram from the dealership so that I could return home. this vehicle came with a full warranty. A couple months later, the parking sensor in the front bumper failed. Upon inspection, it had fallen out of the bumper and was inaccessible inside the bumper compartment. I arranged for service with PJ Dodge. On March 9, 2016, I returned the service department at PJ Dodge and spoke to Nick Meola. I explained the problem and told Nick that the repair should be covered under warranty - as I had very recently purchased the truck. Immediately, Nick Meola started making excuses why the repair wouldn't be covered under warranty - this is before the vehicle was even taken into the service area! While the truck was in the service area, I was confronted by Nick Meola who said he couldn't find the sensor and continued his rhetoric about how it was impossible that the sensor bracket had failed (because he had never experienced that) and that "something" hit the bumper - he even went so far as to create scenarios - "a bird hit the bumper" and narrowed right in on the sensor which is the size of a dime. Just brilliant! It was finally determined that a $12 part was needed to repair the sensor. Nick Meola continued his ranting about how I would have to pay for the part and several hours of service at $65 per hour because "a bird must have hit the sensor". To top off my horrific experience with Nick Meola and PJ Dodge, they attempted to charge me for 30 minutes of service to determine that the sensor had fallen out of the bumper. Of course, I told them this when I entered the service department. After complaining, to the service manager, this fee was waived. More

awesome I brought my car in for oil change and tire rotation. Nick, the service manager was so nice and helpful. It was such a pleasant experience and recomm I brought my car in for oil change and tire rotation. Nick, the service manager was so nice and helpful. It was such a pleasant experience and recommend this dealership!! More

Bad Retailer and Poor Service I now buy my Jeep's at Brown's in Patchogue because of my poor experience with this dealership. I purchased one of my first Jeep's here and they did n I now buy my Jeep's at Brown's in Patchogue because of my poor experience with this dealership. I purchased one of my first Jeep's here and they did nothing but play games with me. They kept trying to get more money and change the payments. They even made mistakes on my lease agreement that I noticed before I signed it. They played a lot of shady games. I brought numerous Jeep's and a car to the service department, which has continued to get worse. I had a car where they told me it needed new breaks, tires, and they came up with a crazy high amount for mechanic work. I took it to another mechanic and Brown's; half of the work did not need to be done and the labor was not even close to the crazy numbers they were coming up with. They are nothing buy shady scammers. Stay away and look at the real reviews around on both their dealership and service department. Save a lot of headaches and money and find a new dealership. More