Porsche Tucson

Customer Service We purchased a 2013 Porsche Boxster from Chapman Porsche of Tucson on February 19, 2019. We were issued a temporary registration which expired on Apri We purchased a 2013 Porsche Boxster from Chapman Porsche of Tucson on February 19, 2019. We were issued a temporary registration which expired on April 5, 2019. The date of temporary registration came and went, I then attempted to contact our salesman and the management team at the dealer but with negative results. On April 10th I left voicemails for all of the management team and no one returned my call. On April 11th I sent an email to all of the management team again with negative results. I was then contacted bu our salesman who stated our vehicle needed an emission test prior to the registration being issued. I told our salesman we reside in Eloy, Arizona and no vehicle emission test is required. The salesman again stated we will need an emission test. I then contacted the State of Arizona Vehicle Registration Division and Emissions Testing who verified no emission test was needed because we reside in Eloy. I then contacted our salesman back who again advised we needed an emission test. On April 19th and employee of the dealer picked up or vehicle for emission testing and returned our car the same day. The salesman advised we would have our registration on April 23rd, the day came and went without our registration arriving. I texted our salesman on April 23rd to inquire about the registration, no response. On April 24th I sent our salesman an email and he advised he would look into the registration issue when he got in the office. As of this complaint being filed we still have no response. More

Fantastic experience! Our time working with the dealership and our sales rep, Carmina, was a remarkably refreshing and enjoyable experience. Not the usual stressful experie Our time working with the dealership and our sales rep, Carmina, was a remarkably refreshing and enjoyable experience. Not the usual stressful experience. Will absolutely visit the next time I'm shopping for a car. More

Superb used Porsche! Porsche of Tucson in general appears to be well managed and gives an impression of continuity for the future that inspires confidence in that all the Porsche of Tucson in general appears to be well managed and gives an impression of continuity for the future that inspires confidence in that all the Chapman businesses are aligned on 22nd Street. The collaboration with Audi is appropriate and useful. I was technically finicky in purchasing the 911 and my requests were accommodated and accompanied by a thorough answering of my questions. More

Salesman were extremely friendly and helpful. Would recommend this place to others, very helpful and fair salesman. Made it very easy to buy the vehicle. The dealership warranty is also icing on t Would recommend this place to others, very helpful and fair salesman. Made it very easy to buy the vehicle. The dealership warranty is also icing on the cake. Would buy from them again. More

Mario Mendivil introduces me to the 911 Mario knows and loves Porsche. Spent an afternoon demonstrating a red CPO 911. I wanted a white one. I found one thanks to his knowledge. Mario knows and loves Porsche. Spent an afternoon demonstrating a red CPO 911. I wanted a white one. I found one thanks to his knowledge. More

Dealer had to figure out the meaning of a CarNet message I received a warning that there was a problem in my Driver Assistance Systems, that it may not be possible to unlock or lock my Tiguan remotely. I lef I received a warning that there was a problem in my Driver Assistance Systems, that it may not be possible to unlock or lock my Tiguan remotely. I left the car at the dealership but the message was as cryptic to the service adviser as it was to me. After 3 hours I was informed that it was just a key battery problem. The CarNet messages should be more specific to prevent the service from wasting valuable time with diagnostics. More

Oil Change I appreciated the courtesy vehicle to take me to work and then pick me up when my vehicle was done. I was able to get an appointment exactly when work I appreciated the courtesy vehicle to take me to work and then pick me up when my vehicle was done. I was able to get an appointment exactly when worked best for me. More

Perfect service as usual. I've been with Chapman through three Volkswagens. There service has always been of the highest caliber and value; and Mia Sanchez i service as usual. I've been with Chapman through three Volkswagens. There service has always been of the highest caliber and value; and Mia Sanchez is the best ever. More

Awesome experience Andrew Stevens was an amazing sales person. I have been researching the new 2019 Cayenne since I saw it at the LA Auto Show in December 2017. Andrew Andrew Stevens was an amazing sales person. I have been researching the new 2019 Cayenne since I saw it at the LA Auto Show in December 2017. Andrew was polite and patient, and new every detail about the 2019 Cayenne. He did not push or act superior. I have found many sales people to be condescending, especially to a female. I appreciated that he knew in detail about all the Cayenne features; so many sales people cannot do this. In addition, he explained that I could contact him at anytime if I needed help with the high tech 2019 SUV. Needless to say, Andrew gave me a great deal, and my husband and I are now the proud owners of a new 2019 Cayenne. Thank you, Andrew!! More

Great and courteous. Frank De Rollo did a great job from the first time we visited Porsche of Tucson dealership inquiring about the 2019 Cayenne to the moment we left the Frank De Rollo did a great job from the first time we visited Porsche of Tucson dealership inquiring about the 2019 Cayenne to the moment we left the dealership. He was very helpful in explaining everything we inquired about. He is very knowledgeable. More