Porsche South Bay
Hawthorne, CA
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I recently had my Porsche Cayenne serviced at South Bay Porsche. It is beyond comprehension that I pay almost 4K for a a value gasket, and my car was returned to me with an oil service due light on. To me Porsche. It is beyond comprehension that I pay almost 4K for a a value gasket, and my car was returned to me with an oil service due light on. To me this signifies to me that the technician and associated staff were not paying attention to vehicle, and they certainly were not meeting the standards of a Porsche service. I experienced this poor quality of service after I agreed to having my car kept at the dealership additional days to complete their recommended service. Moreover, I don't have time to run back to the dealership for something that they could have been addressed when they had the car in their possession. I noticed this service light after traveling a couple of blocks from the dealership light. Very disappointing. More
Friendly way better than before, now welcoming. My wife and I had a dad experience with the finance manager two years ago, when we purchased our cayenne. Carlos Lazo is a great person to talk and My wife and I had a dad experience with the finance manager two years ago, when we purchased our cayenne. Carlos Lazo is a great person to talk and to work with More
Service advisor Michael Skulick of Porsche South Bay has always over delivered when my car has been serviced. I received service progress updates via text containing video of my car so I know the status of always over delivered when my car has been serviced. I received service progress updates via text containing video of my car so I know the status of my repair without having to constantly call and inquire. More
Good knowledgeable and friendly service advisor. Very thorough reviewing of my car and my needs for the day’s service. Clean and sophisticated service and parts area. Very thorough reviewing of my car and my needs for the day’s service. Clean and sophisticated service and parts area. More
Best service experience- professional, took care of all my concerns, washed my car, communicated every step. Will definitely do all my services here. Ask for Paul Panya. my concerns, washed my car, communicated every step. Will definitely do all my services here. Ask for Paul Panya. More
Communication with Jimmy Molina about the service needed and the loaner car coordination with Angie Vasquez was exceptional! I would recommend Porsche South Bay! and the loaner car coordination with Angie Vasquez was exceptional! I would recommend Porsche South Bay! More