Porsche South Bay
Hawthorne, CA
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Major service on my 92 Carrera 2 My 92 Carrera 2 needed major repairs to the engine so I brought it in to the Porsche dealer with some trepidation about price/quality, etc. Chris Gib My 92 Carrera 2 needed major repairs to the engine so I brought it in to the Porsche dealer with some trepidation about price/quality, etc. Chris Gibson, Service Advisor, was extremely helpful in making sure I understood all the details of the repairs and the need to do them. He took me back to talk to the mechanic doing the work so I could understand all aspects of the job. He also kept me informed on progress, sending me updates and pictures when I was out of town. He got me a loaner car to use, and even picked us up at the airport when we returned to town.. Customer focus was superb! The final bill was very expensive but because of Chris I understood all that was involved. So far the car is running smoothly so it appears that the work was quality work, but I reserve comments for the work quality until I drive it some more. More
Excellent buying experience Mike Vand was not only knowledgeable but very friendly and helpful. He took his time to make us feel comfortable with our purchase and we love our ne Mike Vand was not only knowledgeable but very friendly and helpful. He took his time to make us feel comfortable with our purchase and we love our new Cayenne. - Thank you Mike! More
Salesman was exceedingly helpful I went in for an oil change on my Cayman yesterday. While waiting I asked about used cars and a salesman gave me a list. I was out in the parking lo I went in for an oil change on my Cayman yesterday. While waiting I asked about used cars and a salesman gave me a list. I was out in the parking lot writing particulars on some cars I liked. While I was looking Mike Yousefivand came out and offered one on one help. My boyfriend had wanted me to looked at 911s. Mike proceeded to spend time with me answering questions and offering advice. He was very helpful and not aggressive. I felt quite comfortable and not unduly pressured. I ended up trading my Cayman in for a 2012 Black Edition 911. Everything went well and it is a lovely car. Had my Cayman for only a year, but my boyfriend had been looking at 911s. If I recall correctly, I went in to the Torrance location last year and test drove a Cayman. I believe Mike may have helped me then. I have had Corvettes from 1992, so really needed to be sold on Porches to switch. Even though I did not look like a serious customer Mike treated me really well and assured me I could ask questions in the future. I had experiences in the past where Corvette salesman just shined me on as they must have made assumptions about me being a female. I really appreciate Mike and all his help. He is obviously knowledgeable and answered all my questions. Good experience. Boyfriend approves and thinks the car is gorgeous. More
Great Service Department The team at Porsche South Bay are great and so helpful. My service advisor is Chris Gibson who is totally focused on customer service and takes great The team at Porsche South Bay are great and so helpful. My service advisor is Chris Gibson who is totally focused on customer service and takes great care of my Porsche. I wouldn't go to any other Porsche service center. More
Awesome Service I had a great pleasure of working with Chris at Porsche South Bay. I took my Macan S for a minor service, and it was taken care of very smoothly. He f I had a great pleasure of working with Chris at Porsche South Bay. I took my Macan S for a minor service, and it was taken care of very smoothly. He figured out what was wrong and provided me a loaner asap as soon as he found out it might take a while so that I didn't have to wait. He resolved the issues with a personal care. Overall, the experience was awesome. Thank you. More
Smooth and Efficient Sale! Great dealer/sales rep I had the extreme pleasure of working with Mike Yousefivand at Porsche South Bay. From the moment I stepped into the beautiful dealership, I knew tha I had the extreme pleasure of working with Mike Yousefivand at Porsche South Bay. From the moment I stepped into the beautiful dealership, I knew that I had chosen the right dealer and specifically the right sales representative. Mike was incredibly knowledgeable and helpful, and walked me through the various options and available methods to choose the car. As the vehicle I wanted was not available at any dealer, Mike suggested that I "build" my own Porsche and have it delivered. What a concept! Rather than paying for options that I didn't want, or settling for a different color or interior, or missing something that I really wanted, Mike and I went through each available option, chose the ones that I wanted, and ordered the vehicle. The vehicle arrived almost one month earlier than promised, yet another plus. Upon my vehicle's arrival, Mike walked me through the car's operation, helping as we went. I left the dealership with my vehicle, and understanding of my vehicle, and the feeling that I was an important customer for both Mike and Porsche South Bay. If you are in the market for a Porsche, then you should definitely contact Mike Yousefivand at Porsche South Bay. More
he knows what I wanted quickly quick proceeding and make the customer comfortable. When I leave a car at service team, Ricardo immatetly know why I am here and told me the time of p quick proceeding and make the customer comfortable. When I leave a car at service team, Ricardo immatetly know why I am here and told me the time of pick-up. More
Ricardo Gutierrez-Service advisor stud! Took my Carrera in for its first service. Rick couldnt have been more accommodating. Excellent communication, provided quick access to a rental car, a Took my Carrera in for its first service. Rick couldnt have been more accommodating. Excellent communication, provided quick access to a rental car, and my car was done when he said it would be done. Highly recommended! Always nice to know the service advisor is a real enthusiast, (i.e. gearhead), and not just pushing paper around waiting for quitting time. Thanks Rick! More
Excellent Buying Experience Kam Noghreh has to be the BEST car consultant that I have ever worked with and I have purchased 9 cars in my lifetime, but visited a lot more dealersh Kam Noghreh has to be the BEST car consultant that I have ever worked with and I have purchased 9 cars in my lifetime, but visited a lot more dealerships. He is absolutely professional, patient, and honest. Great guy, he does what he says he's going to do. I will definitely go back to him for any future Porsche purchase. More
Excellent Service Department Jim's team at South Bay is the greatest. They not only took care of all my issues but also antipicated any other issues. I was treated like royalty an Jim's team at South Bay is the greatest. They not only took care of all my issues but also antipicated any other issues. I was treated like royalty and with great care. Although I live about 30 miles or more away, I would never hesitate to go to South Bay Porsche. Great job, South Bay and thank you for taking care of me More