Porsche Plano
Plano, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 783 reviews
Great car buying experience My wife and I had been driving our vehicles for 6 and 7 years, respectively, and the annual service spend for each car was tantamount to an annual car My wife and I had been driving our vehicles for 6 and 7 years, respectively, and the annual service spend for each car was tantamount to an annual car payment. So we decided to shop for 2 new cars. After much brand consideration, we settled on Porsche. So, I asked a friend of mine, who has owned several Porsches over the years, if he had a sales professional he would recommend. Without hesitation he said, Mark Laurenzi at Porsche Plano. My friend told me Mark definitely would take care of me, and would remove all the angst one normally experiences when buying a new car. Boy, was my friend correct. Within 3 minutes of my friend providing my contact information to Mark, he called me. I told him what I was looking for, and he said he would send me relevant car descriptions that day for what he had in inventory. Upon receipt of these descriptions, I called Mark back to schedule a time for us to come for test drives. Mark was prepared, enthusiastic, professional, understanding and, above all else, friendly. Furthermore, he is incredibly knowledgable, and demonstrates that he truly want to find the right car for each person, which he did for us. In addition, Mark was honest about pricing and how he could work with us - very fairly I might add. Since purchasing two new cars, we have brought both cars back to the dealership for some after-market services. Both times Mark and our service professional, Tim Shaffer, have been incredibly professional and helpful. We have never had such an incredible car buying (and service!) experience. We most definitely would buy our next cars at Porsche Plano, and highly recommend Mark (and Tim) to anyone looking to purchase a Porsche. More
Great overall experience. Friendly and knowledgeable sales person. Great test driving. The car is excellent, great showroom and customer area, neat, clean and organized. Service department looks very sales person. Great test driving. The car is excellent, great showroom and customer area, neat, clean and organized. Service department looks very professional. More
I stopped by on a Saturday in January 2014 to test drive a pre-owned vehicle that they had on inventory. Neil Conklin from sales helped me with the test drive, negotiations, and after sales work. Neil is a pre-owned vehicle that they had on inventory. Neil Conklin from sales helped me with the test drive, negotiations, and after sales work. Neil is a fantastic sales professional who is knowledgeable about cars. He was never pushy about selling the vehicle. Neil was very patient with helping me test drive the vehicle and provided me all the necessary time and information to become comfortable with the purchase. In fact, he addressed and fixed any issues that arose with the vehicle, no questions asked (post sale, there were some necessary non-mechanical repairs). This dealership prides themselves on delivering high levels of customer service and Neil was a great representative of the dealership's culture. When I am in the market for a Porsche, I would definitely return to this dealership and work with Neil on the purchase. More
I drove all the way to central Louisiana to Plano to take a look at an SLK 55 AMG listed on Porsche of Plano website. When I arrived I was promptly greated by salesman Neil Conklin. After a walk around of t a look at an SLK 55 AMG listed on Porsche of Plano website. When I arrived I was promptly greated by salesman Neil Conklin. After a walk around of the vehicle, he arranged a test drive and explained the features of the SLK. I could tell he was very passionate about cars and knew his stuff. I didn't buy the car that day as I wanted to do more research and sure enough Porshe of Plano had the best deal i could find on an SLK 55 AMG. Needless to say I Santa delivered a hot sports car to my garage this Christmas...Thanks Neil. More
Our experience at this dealership with Neil Conklin was PERFECT. It was FUN to buy a new car. Neil was informative, available and helpful without being pushy or overbearing. PERFECT. It was FUN to buy a new car. Neil was informative, available and helpful without being pushy or overbearing. More
The best in the business. jeromy is the sales person to seek as he is very responsive and prompt. John Gladwell is a master at keeping Porsches in better than factory shape. Kevin is a fantastic service ad seek as he is very responsive and prompt. John Gladwell is a master at keeping Porsches in better than factory shape. Kevin is a fantastic service advisor that is always there for me.Larry in service is the cream of the crop and runs a great department. Mike Marsh has done a great job with this dealership. It's a great atmosphere there and everyone is down to earth, no pretense. More
Neil was very helpful and attentive. He took the time to get the right price for my trade. In my opinion, I he is a very good asset for the dealership. I would not hesitate to call him for my next Porsche get the right price for my trade. In my opinion, I he is a very good asset for the dealership. I would not hesitate to call him for my next Porsche which I hope it will be soon! I would recommend him to all my friends who are in the market for a 911. More
Mark was very professional, friendly, and courteous. He listened to our questions, and helped us find the car that met our criteria. He was very thorough in his explanations and followup. listened to our questions, and helped us find the car that met our criteria. He was very thorough in his explanations and followup. More
Porsche of Plano is a very friendly and welcoming environment. For a high-end, and exclusive brand like Porsche, one might expect a bit of arrogance or stuffiness, but there is none of that at Porsc environment. For a high-end, and exclusive brand like Porsche, one might expect a bit of arrogance or stuffiness, but there is none of that at Porsche of Plano. I went there about 8-10 times prior to purchase and a probably just as much since taking delivery 2 months ago. They always welcome you and are glad to see you return. Mark Laurenti is a great sales advisor and very easy to work with. He is a true car guy that will share his knowledge and passion, even after order placed and delivery of vehicle. At other brands and dealers, I never saw the sales guy again after purchase and you are simply directed to the service department. Mark and I have had probably 6 or more chats AFTER the sale. Even the people in the 'administrative areas' are great to work with, like Suzanne Andries and Nicole Clarke. These ladies assisted me with various paperwork issues with Texas DMV and Porsche NA HQ - far beyond the assistance you would get anywhere else. They took care of several 'issues' for me (issues outside the dealership) and kept me informed. They are truly committed to customer service. I find the 'passion and excellence' that is evident in Porsche vehicles is also demonstrated by the employees at Porsche of Plano. More