Porsche Plano

I took my car to Porsche Plano for a minor repair, and it was returned to me with even more damage than it had when I brought it in. My service advisor, Tim, outsourced the work to someone named Orlando in M was returned to me with even more damage than it had when I brought it in. My service advisor, Tim, outsourced the work to someone named Orlando in McKinney, and the result was completely unacceptable. I trusted a Porsche dealership to handle my vehicle with care and professionalism, but this experience did the exact opposite. More

Checkup today was done on time and covered the most likely wear and appearance items. Car wash was offered as was an appraisal, but I was in a hurry and declined both. likely wear and appearance items. Car wash was offered as was an appraisal, but I was in a hurry and declined both. More

Fair, honest, transparent. Best purchase experience I have had. Seamless transaction throughout. Andy, Matthew, and Patrick are all approachable, down to earth people. Rare Best purchase experience I have had. Seamless transaction throughout. Andy, Matthew, and Patrick are all approachable, down to earth people. Rare at most dealerships. Not here! More

All great. Only thing is that my TPMS was not reset after changing the rear tires, so I had to come back for that to be adjusted. Only thing is that my TPMS was not reset after changing the rear tires, so I had to come back for that to be adjusted. More

had a wonderful experience purchasing my Porsche! From start to finish, the process was smooth, professional, and enjoyable. Bassel Assad was incredibly helpful, knowledgeable, and attentive througho From start to finish, the process was smooth, professional, and enjoyable. Bassel Assad was incredibly helpful, knowledgeable, and attentive throughout the entire process. He made sure all my questions were answered and made the purchase feel easy and stress-free. I also want to recognize Trang Nguyen, who was extremely helpful and professional. Both Bassel and Trang went above and beyond to make sure I felt comfortable and well taken care of. Overall, it was a very positive experience, and I truly appreciate the exceptional customer service I received. I would definitely recommend working with Bassel and Trang to anyone looking for a great Porsche buying experience! More

Very easy to work with, good service and did the track inspection for free. Manny was great. inspection for free. Manny was great. More

Andy Parker and Trang Nguyen were fantastic. From start to finish the transaction was a seamless process. From start to finish the transaction was a seamless process. More

Service was honest. Didnt try to charge me for anything I didnt need, and also fixed the issue without having to charge. Great service, great Service Rep Manuel. Didnt try to charge me for anything I didnt need, and also fixed the issue without having to charge. Great service, great Service Rep Manuel. More

My experience with Porsche Plano was, without question, the finest vehicle purchasing experience I've ever had—and that's saying something. Having owned a family automobile dealership, I understand firstha the finest vehicle purchasing experience I've ever had—and that's saying something. Having owned a family automobile dealership, I understand firsthand the challenges of delivering an exceptional customer experience while balancing the many demands of the business. Because of that experience, I tend to be more discerning than the average customer and notice the little things that distinguish a good dealership from a truly exceptional one. From my very first conversation, David Loder set an extraordinary standard. His attention to detail, the time he invested in thoroughly walking me through the Cayenne remotely, his consistent communication, and his remarkable patience throughout the process were second to none. No question was too small, no request was too much, and every follow-up was prompt and thoughtful—even while he was in training during the week. More importantly, David wasn't simply selling me a Porsche—he was building a relationship founded on honesty, transparency, and trust. Throughout the process, he made me feel less like a customer and more like part of the Porsche Plano family. When you're purchasing a vehicle from over 1,700 miles away, those qualities matter far more than a sales presentation. By the time the transaction was complete, I had complete confidence that the car would be exactly as represented. Matt Bae was equally outstanding. Like David, he approached every interaction with professionalism, responsiveness, and a genuine desire to help. No matter what I needed, Matt was ready and willing to support me, making every step of the purchase effortless. As for the vehicle itself, the Porsche Cayenne S is simply extraordinary. It has exceeded every expectation, and I look forward to many years of driving enjoyment. Perhaps the greatest testament to the Porsche Plano team is this: I trusted them enough to wire the full purchase price for a vehicle I had never seen in person. As someone who has owned an automobile dealership, that was not an easy decision. Yet David, Matt, and the entire Porsche Plano team earned my trust every step of the way. They removed every concern, communicated with complete transparency, and delivered exactly what they promised. Although I now live in Connecticut/New York, I can say without hesitation that **my next Porsche will come from Porsche Plano.** That is the highest compliment I can give. To David, Matt, and the entire Porsche Plano team—thank you for an unforgettable experience. You didn't just sell me an extraordinary automobile; you welcomed me into the Porsche Plano family and built a relationship founded on professionalism, integrity, and trust. In today's world, that is increasingly rare. **Five stars simply aren't enough.** More