Porsche Irvine

The Porsche center is nice and welcome. The service is professional and advisor pays attentions to details. The service is professional and advisor pays attentions to details. More

Perfect experience from First contact through amazing delivery. Finding the car arranging the details and having it personally delivered by Mark Sternberg a knowledgeable and accommodating representativ delivery. Finding the car arranging the details and having it personally delivered by Mark Sternberg a knowledgeable and accommodating representative and his attention to detail and follow up was the most professional and personalized auto experience I have ever enjoyed. Thank you! More

I was treated very nicely, and worked with Larry (Lawrence) Swartzman (?) I lost his card ... He could not have been nicer to work with and helped a great deal. One thing that needs to be addressed (Lawrence) Swartzman (?) I lost his card ... He could not have been nicer to work with and helped a great deal. One thing that needs to be addressed is that upon arriving home I left the car in my garage because it was going to rain ... when I drove it the next day I noticed a small chip in the windshield right in the driver's sightline that neither Larry or I did not notice on a test drive, concentrating on other things and the car's features. I called Larry on Friday and he said he'd get back to me and that service could easily fix it, so am waiting to hear back from him on fixing that chip before it enlarges. Other than that, it was a really pleasant time at your dealership and everyone could not have been nicer ... thanks for asking. More

My recent experience with Jonathon Lewis the service adviser was excellent. I felt that the evaluation and recommendation was on par with an independent certified Porsche mechanic. The concern is that d adviser was excellent. I felt that the evaluation and recommendation was on par with an independent certified Porsche mechanic. The concern is that dealers always overcharge and recommend service that isn’t strictly necessary or suggest service earlier than actually needed. My feeling with John was that the service was appropriate accurate and necessary. The freshly washed car was a nice touch, but the service and the interaction is what will bring me back. More

My experience here was fantastic. I had the two front tires replaced on my Cayenne at a very competitive price. There was a delay in getting the tires, so they extended my loaner for I had the two front tires replaced on my Cayenne at a very competitive price. There was a delay in getting the tires, so they extended my loaner for an extra day free of charge. Service was great, easy, and quick - would highly recommend! More

I recently took my 718 Cayman GTS to Porsche Irvine for my 6-year maintenance service. As always, they did an outstanding job! Yves listened to my newest concerns and provided guidance on how the technici my 6-year maintenance service. As always, they did an outstanding job! Yves listened to my newest concerns and provided guidance on how the technician would evaluate and advise. Their service department was very backed up that day so they provided me a loaner (a Macan, which handled great and was fun to drive). Yves and the technician sent me a link to a video which showed the under-carriage inspection while the car was on the lift and the condition of each part. That was really interesting and valuable for me knowing that the technician did a thorough checkup, and it gave me assurance that the vehicle was still in tip top condition. Yves provided me ongoing statuses throughout the process, and they completed the job sooner than promised. The entire Porsche Irvine team is very professional, friendly, and experienced. My car is my baby, and I wouldn’t take it to anyone else! More

Porsche Irvine exceeded my expectations. Mark Sternberg and Garrick Chai were on top of all details and maintained great communication throughout the entire process. Thank you! Mark Sternberg and Garrick Chai were on top of all details and maintained great communication throughout the entire process. Thank you! More

Went to dealer to take a look at their inventory, on Sunday the 29th of Dec, and nobody engaged with ys to ask if we had any questions or needed help. We were dressed casually so they must of thought we Sunday the 29th of Dec, and nobody engaged with ys to ask if we had any questions or needed help. We were dressed casually so they must of thought we could not afford to purchase. Guess we should have dressed in tuxes or dragon jackets. Will visit other dealers who are probably interested in recognizing potential customers, More

I visited this dealership with my family to look for another Cayenne for my family. This has been the worst customer experience at any car dealership I have been to. I walked around for 30 minutes and n another Cayenne for my family. This has been the worst customer experience at any car dealership I have been to. I walked around for 30 minutes and not one attendant approached us or showed us any proper service. We left soon after, deeply disappointed. The salesmen were either too lazy to get up to help us or too busy tripping over themselves trying to secure a purchase from the one other customer with quite the „eccentric“ jacket. Will never be visiting or purchasing from this dealership again. More

Porsche Irvine has great customer service. I took my vehicle in for a replacement part on my vehicle. When I arrived, I contacted jon the service advisor. He had my paperwork ready. It was s I took my vehicle in for a replacement part on my vehicle. When I arrived, I contacted jon the service advisor. He had my paperwork ready. It was so quick. Jon got me a rideshare back. My vehicle was ready the next day. Picking up my vehicle was as easy and signing paperwork, shaking hands, and getting in my vehicle. The dealership is always so clean with good amenities. More