Porsche Irvine

Appointment Time was managed correctly. However, the service and duration of the time the car was at the dealership, I personally feel it would be beneficial to have an Uber certificate (or However, the service and duration of the time the car was at the dealership, I personally feel it would be beneficial to have an Uber certificate (or similar; as the dealership offers no loaner or ride service, even for services in excess of $5,000 in cost. The automated phone/text system with the 'AI Bot' is less to be desired since it couldn't answer any specific question. Those two aspects make the service side of the dealership less impersonal than it needs to be for a Porsche. More

Jonathon our service advisor was great . Handled a difficult repair issue and made the whole process easy . Kept me fully informed along the way.. Handled a difficult repair issue and made the whole process easy . Kept me fully informed along the way.. More

This was the second time that I needed last minute service for my Taycan, which would not drive. Both times I got the same excellent service from Vincent. Not only did he get my car checked in just mi service for my Taycan, which would not drive. Both times I got the same excellent service from Vincent. Not only did he get my car checked in just minutes before closing for the day, but he also made sure I had a loaner car. I couldn’t be more impressed with the prompt service I received, or the ease in which Vincent makes the entire process. He’s friendly with a great attitude, and keeps his customers informed through updated communications daily. Porsche Irvine makes a difficult situation easy. More

I highly recommend and would return without question. Eric the manager and salesperson Edgardo I highly recommend you ask for and deal with. Personable and will go to bat for you without question. Stop, Eric the manager and salesperson Edgardo I highly recommend you ask for and deal with. Personable and will go to bat for you without question. Stop, shop and with these two you are in the best of hands. More

Vincent was great as always. Timely delivery and great communication! Getting my vehicle serviced is at Porsche Irvine is so easy. Timely delivery and great communication! Getting my vehicle serviced is at Porsche Irvine is so easy. More

I brought my 2023 Porsche Cayenne in for inspection last week. My service advisor was Jonathan Lewis. It was a pleasure working with him. He is very knowledgeable, patient, and helpful and went out of his w week. My service advisor was Jonathan Lewis. It was a pleasure working with him. He is very knowledgeable, patient, and helpful and went out of his way to answer my questions and address all of my concerns. He kept me up to date on the progress of the work every step of the way and returned my calls and text messages promptly. Thank you Jonathan! I look forward to working with Jonathan on all my future servicing needs at Porsche Irvine. More

Great Service! Quick and easy. Renato was very easy to work with. Highly recommended. Will return! Quick and easy. Renato was very easy to work with. Highly recommended. Will return! More

I am using Porsche Irvine for servicing my cars for over five years. The communication and quality of my service advisor is ver thorough. Thank you for being a great partner. five years. The communication and quality of my service advisor is ver thorough. Thank you for being a great partner. More

Awesome service all around, Roy, was amazing his attention to detail and welcoming attitude was great. attention to detail and welcoming attitude was great. More

Service rep explained basic vs enhanced service and did not try to up-sale me when I chose basic. No sales pressure. The service was performed promptly with an online written report and my car was returned not try to up-sale me when I chose basic. No sales pressure. The service was performed promptly with an online written report and my car was returned washed. No additional items were needed or recommended. My loaner car was the same model as my car being serviced. More