
Porsche Delaware
Newark, DE
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They were professional, thorough, and friendly. This was They were professional, thorough, and friendly. This was a different experience from dropping my car off at the Chevy dealer. I felt as if my issues They were professional, thorough, and friendly. This was a different experience from dropping my car off at the Chevy dealer. I felt as if my issues and concerns regarding my repair/maintenance were as important to them as they were to me. All maintenance and potential problems were discussed in depth with all my questions answered to my satisfaction. They located and fixed items I didn't know were problems at no additional cost. I may even go as far as to say I enjoyed the experience, but who enjoys dropping their car off for scheduled maintenance. They deserve a 10 on the 5 point scale. More
This was my first visit to a Porsche dealer (I just bought my 911 used from a private party). I didn't know what to expect. I needed to get a couple of keys programmed and a side window adjusted. Da bought my 911 used from a private party). I didn't know what to expect. I needed to get a couple of keys programmed and a side window adjusted. Dave wrote me up right away, set me up on their website so I could make future appointments myself, and got my car right into the shop. Tom reprogrammed my key, and programmed a new key fob to my car. They were incredibly friendly and helpful, and did the work quickly. They both took plenty of time to communicate with me every step of the process (I waited for the car). Tom took plenty of additional time to discuss technical aspects of the car (I am a former tech myself), and was very generous with his time. I have already made another appointment for some additional work that needs to be done to get my side window adjusted. I'm looking forward to my trip back to the dealer next week. Great folks, wonderful facility, and great service. Thanks, guys!! More
Porsche of Delaware provides the highest quality of customer service I have ever experienced. The sales-people are informed, pleasant, and eager to please. It is an absolute pleasure to do business w customer service I have ever experienced. The sales-people are informed, pleasant, and eager to please. It is an absolute pleasure to do business with this dealership. More
Purchasing my new 2012 Porsche Targa 4 was my 38th new car buying experience and was one of my two most satisfying processes due to the professionalism of Alex Witham. This is my second Porsche(first was car buying experience and was one of my two most satisfying processes due to the professionalism of Alex Witham. This is my second Porsche(first was a 2009 Carrera Cabriolet)purchase from Alex and I am convinced he is exceptionally effective in providing his (knowledgable and aggressive)customers the best total value. More
Tom is fantastic as a Master Tech. He's always willing to explain the details of the repairs. Once I stopped by just to get the torque specs for the caliper bolts. He looked them up and gave them to me, to explain the details of the repairs. Once I stopped by just to get the torque specs for the caliper bolts. He looked them up and gave them to me, taking time to discuss the caliper removal procedure I was planning to do. More
When it comes to dealerships, I am very picky. I purchased a used car from this dealership and it was a very excellent experience. The sales associate, Dave, was very professional and friendly. The purchased a used car from this dealership and it was a very excellent experience. The sales associate, Dave, was very professional and friendly. The price of the car was very reasonable and fair and didn't feel like I was gypped off in anyway as Dave explained everything and no surprise fees in the end. Very happy with the purchase. More
When I decided that I wanted to consider the purchase of a Porsche I made my way to the dealership armed only with the information that I had learned on the Porsche website and many years of admiring Porsch a Porsche I made my way to the dealership armed only with the information that I had learned on the Porsche website and many years of admiring Porsches that I would see on the road. Given my wide eyes and awe of the vehicles, I was probably primed for a quick sales pitch and being convinced to buy more than my wallet allowed. However, I encountered something much different at Porsche of Delaware. I was greeted with a very knowledgable sales force that truly wanted to educate me about the automobiles and help me make the right decision for my circumstances. My initial sales person, Dan, was very freindly and was willing to spend as much time as necessary to provide the help I needed. I was initially interested in a Cayman so we took several test drives in different variations of that model. The car and it's capabilities were clearly explained to me and I felt comfortable making the decision that I wanted to go with the Cayman S. I was next introduced to the Sales Manager, Alex Witham. Alex has a contagious passion and love for these autos. When selecting the options for my car I felt like we were two young kids excited about getting our first bicycles. Alex was extremely patient and helpful with the ordering process however, this was far from over as I changed my mind about a half dozen times over the coming months. At each stage of my evolution to ultimately changing my order to a 911 Carrera, Alex was supportive, helpful and never seemed to be annoyed with my ever changing preferences. His in depth knowledge of the order process, various options and configurations was extremely valuable in arriving at my final configuration. We probably re-wrote the purchase order 5 or 6 times over a 2 month period. Throughout this process Alex was always responsive and available to answer questions. Once my order was finalized Alex had to do a lot of behind the scenes work to secure an allocation for the 911 derivative that I wanted and work for a build date that would put me in the car as soon as possible. He delivered on both. When I finally took delivery of my 911 I was greeted by Alex and David. My original sales person Dan was out for medical reasons so David took over and gave me a thorough walk-thru of the operation of the vehicle and it's controls. Both Alex and David gave me a moment to just take in the experience and congratulated me on my purchase. It was truly a pleasure to do business with individuals who truly care about the product they sell and the customer. I was treated in a fair, friendly yet professional manner. It was clear to see that Alex is truly knowledgable and, as stated before, passionate about Porsches. I will definitely purchase my next Porsche from these guys. More
Porsche of Delaware is a great dealership and has a very accommodating sales and service departments. I'm on my second Porsche through this dealership and will return for the third. They have also beautiful accommodating sales and service departments. I'm on my second Porsche through this dealership and will return for the third. They have also beautifully updated their building and have many models available to choose from. More
I just purchased my second new Porsche from Alex, within a 20 month period. Both times I had a great experience and I'm very pleased with the service. The staff at this dealership is professional and cou a 20 month period. Both times I had a great experience and I'm very pleased with the service. The staff at this dealership is professional and courteous and I have been able to get great deals for both vehicles I bought. More