Porsche Delaware
Newark, DE
Filter Reviews by Keyword
By Type
Showing 153 reviews
World Class Customer Service The customer service that I received from General Manager Sean Johnson was outstanding. He was very personable, knowledgable and patient with me which The customer service that I received from General Manager Sean Johnson was outstanding. He was very personable, knowledgable and patient with me which made for a pleasant experience. Prior to working with Mr. Johnson I had an awful experience with a Pennsylvania Porsche/Audi dealership and was very turned off by the automotive industry all together. The dealership lacked integrity and customer service, which are both very critical components that I require of a business if I'm patronizing it. Fortunately, Mr. Johnson restored my outlook on the automotive industry by operating in integrity and providing excellent customer service. Good customer service keeps customers coming back and I am a repeat customer of Porsche of Delaware. More
Exceptional personalized service I cannot speak more highly of Sean Johnson, General Manager at Porsche of Delaware. Sean has been helping me with car purchases since his days at the I cannot speak more highly of Sean Johnson, General Manager at Porsche of Delaware. Sean has been helping me with car purchases since his days at the Ford/Lincoln Winner dealership in the early 2000s. He listens to your needs and tries to find the best car for you, while staying in your budget. Whether he was personally helping me or referring me to other Winner group folks, I truly value his help. I am a current Audi owner, being taken care of by the Winner Audi team: Tommy Mihok (Sales), Chris Oakes and Jeremy in service, and a cast of other friendly folks. I am looking forward to my upcoming purchase of a Porsche Macan, and know that I will be treated fairly and respectfully in that transaction. More
Excellent purchase experience My new Cayenne purchase experience at this place was simply outstanding and Sean ensured that the purchase process was very smooth. When he called me My new Cayenne purchase experience at this place was simply outstanding and Sean ensured that the purchase process was very smooth. When he called me initially to discuss my car needs, I did not realize that he is the General Manager. This is my third luxury car purchase and my first Porsche. I was interested in a hassle free luxury car buying experience. After discussing with a few other Porsche dealers, I ended up buying at this dealership. Sean was actively involved in ensuring my 100% satisfaction in every step of the purchase process and he went the extra mile in every aspect of my purchase experience. I would not hesitate to buy a car from Sean again. More
Great place to buy a car This is the place to buy your next sports car. They really know performance automobiles and are willing to take the time to understand exactly what This is the place to buy your next sports car. They really know performance automobiles and are willing to take the time to understand exactly what you want/need (let's be realistic, Porsche sports cars are purchases you make because you are passionate about driving not because you need transportation. ) Alex Witham, the sales manager is knowledgeable about cars and also passionate about driving. Tia Donohue was my sales associate and was fantastic to work with in every stage of the purchase.. She made sure I always knew the status of my order and answered every question that came up. Sandy, the receptionist is great to work with as well. Every time I call, she addresses me by name and also knows what kind of car I have! Impressive customer service! My wife and are are considering the purchase of a Macan and will definitely go back to Porche of Delaware because we trust them to treat us fairly and honestly. More
All nice people! Head and shoulders above other dealerships. Visited dealer about four times and dealt with Brandon Rogers, very nice young man. Also, spoke/dealt with Tia, Alex, David, Sean, Sandy, Mike and Kim Visited dealer about four times and dealt with Brandon Rogers, very nice young man. Also, spoke/dealt with Tia, Alex, David, Sean, Sandy, Mike and Kim. Also Vince and Sam of Delaware PCA. I've always wanted a Porsche and finally made my wife drive one (a Cayman which I would have been quit satisfied with), she mentioned to Brandon "My husband is a smart man, he made me drive one of these things" . Lucky me, she didn't want the engine six inches behind her so we had to get a 911. Never pushy, always accommodating to the point of offering us the car we wanted (a perfectly broken in Executive car) for the weekend to help us decide. We didn't risk that weekend test drive but closed the deal the next weekend with complete ease. Since our purchase six weeks ago I've spoken with Brandon a number of times with questions which were all well answered as I learn how to us all the gadgets. Hope to sometime back up the 911 with a Panamera and would definitely do so at Porsche of Delaware. Sandie & Don More
Great experience with sales & service, a solid dealership. I purchased a Cayenne S for my wife, worked with John Mase, and the experience exceeded my expectations. All calls were answered/quickly returned, pri I purchased a Cayenne S for my wife, worked with John Mase, and the experience exceeded my expectations. All calls were answered/quickly returned, pricing was fair and upfront, and the entire purchase process was pleasurable. We really appreciated the follow-up after the purchase to ensure the car was meeting our expectations. I was so impressed, I recently scheduled a service for new tires and yearly maintenance for my 911. The Service Manager gave me an estimated time and cost and I decided to wait. The service wait time was a little quicker and the actual work cost was spot on. Very friendly and helpful staff, and the facility amenities are top notch (comfortable, free wifi, customer office/work area, and great coffee!) Along with my purchase, service visit and available car pick-up service, I would highly recommend this dealership to all present and future Porsche owners. More
Excellent all around experience. I recently purchased a Boxster S, to be shipped to Florida. I worked with John Mase, and had an excellent experience. This was one of the most upfront I recently purchased a Boxster S, to be shipped to Florida. I worked with John Mase, and had an excellent experience. This was one of the most upfront car deals I've ever had, in fact it seemed too easy! I will definitely be purchasing my next vehicle from this dealership. Thanks again! More
Honest, good communication, down to earth people I purchased a 991s cab worked with Shawn on the deal. I have to say that being a Porsche guy for many years this is truly a great dealership and would I purchased a 991s cab worked with Shawn on the deal. I have to say that being a Porsche guy for many years this is truly a great dealership and would buy again. Shawn was the best with calls and texts until the deal was made. After the deal the car had to be shipped to Florida. The communication did'nt end there it continued till I received the car. The support of Tia and Alex made the paperwork and FedX a breeze. Thanks so much. Dr Raymond Perri Jr. More
This was by far the best experience I have had to date with a car dealer. Salesman Stephen Gray and sales manager Alex Witham we're complete gentlemen and a total pleasure to work with. They were 100% hon with a car dealer. Salesman Stephen Gray and sales manager Alex Witham we're complete gentlemen and a total pleasure to work with. They were 100% honest and up-front and did whatever possible to accommodate me, an out of state purchaser. Very fair with pricing and assisted in getting the car to the shop of my choice for a PPI, even though the shop was 45 minutes away. The car was exactly as described and that says a lot for a 10 year old used car. I can't say enough about how comfortable I was in making this purchase, all due to the staff at the dealership. Sales manager Alex as well as salesman Stephen wanted to make sure I was 100% comfortable and satisfied with my purchase even when it meant a small reduction in the purchase price of the car. More
Buying a Porsche is an experience where you would expect an elevated level of service, knowledge of the product and the competitive products. I received this higher level of service and all my questions we an elevated level of service, knowledge of the product and the competitive products. I received this higher level of service and all my questions were answered with out exception. The dealership portrays the dignity fitting the brand. My salesperson Alex, is extremely knowledgeable and sincere. Alex helped me with several issues pertaining to my previous lease that required individual attention. He went above and beyond. I am an Architect so criticizing is in my DNA. When shopping for my latest purchase I visited several dealerships. I purchased from Delaware Porsche because it felt right. Delaware Porsche hit on all cylinders. More