
Porsche Delaware
Newark, DE
Filter Reviews by Keyword
By Type
Showing 160 reviews
Without a doubt the best Porsche dealer in our area. Always responsive and professional. They go out of their way to be sure that you are satisfied. Always responsive and professional. They go out of their way to be sure that you are satisfied. More
The dealership is friendly & accommodating. Plenty of new & used inventory available. Clean & inviting appearance of showroom. We took my husband's car to be serviced and ended up buying anot Plenty of new & used inventory available. Clean & inviting appearance of showroom. We took my husband's car to be serviced and ended up buying another used vehicle for me. More
Outstanding sales and delivery experience. I emailed a precise specification to several dealers in a 100-mile radius, asking for a price and allocation availability. Richie Garchitorena resp I emailed a precise specification to several dealers in a 100-mile radius, asking for a price and allocation availability. Richie Garchitorena responded immediately with the most competitive figure. We closed the deal electronically. He produced precisely as promised; no effort to subsequently change the deal, add last-minute add-ons, or fudge in any way. Richie also did not suggest unnecessary accessories or inflated customizations. Over the next few months, Richie kept me posted about the build process and then, after the car was finished, processed the delivery at the dealer in less than one hour (to accommodate my tight schedule). When a few questions on how to operate certain features subsequently arose on a couple of occasions, Richie responded immediately by text with accurate guidance. Furthermore, when I returned to Porsche Delaware about 30 days after delivery for a minor vehicle adjustment, Richie arranged a loaner for me while the work was performed and then delivered my car to me 90 miles away. This is first class sales and service experience worthy of the brand. More
The folks at Porsche Delaware consistently try to accommodate my needs. Always greeted with a smile. A great partnership in maintaining my automotive needs accommodate my needs. Always greeted with a smile. A great partnership in maintaining my automotive needs More
Just absolutely perfect interactions from beginning to end. Out of state purchase for a new Cayenne. From the initial email, Richie Garchitorena was extremely communicative and responsive to my emails end. Out of state purchase for a new Cayenne. From the initial email, Richie Garchitorena was extremely communicative and responsive to my emails, texts, etc. We got most all of the deal completed via email/text and then they were quick to help schedule transport from DE to TN. They let me know when pickup would be, sent pictures prior to pickup and everything went 100% as scheduled. I would also be remiss if I did not mention Jennifer Beamish in the Business Office for calling and getting all paperwork sent (most all via email and electronic with a couple documents Fedex to me overnight to complete all paperwork). In addition, they are able to complete all my TN state taxes, registration, title work, etc. I know a lot of dealers can do this for adjoining states, but had not experienced this for a state further away. This was done on their side, and a month later my registration and plates came to me with all taxes and fees paid. Just a completely well-organized and well-ran dealership, and will be my future Porsche dealer for purchases from here on out. More
I took my Porsche Macan to the dealer in Delaware, this is where I always take my car for service. I am very pleased with their customer service and how professional the staff is .I have no complaints, at is where I always take my car for service. I am very pleased with their customer service and how professional the staff is .I have no complaints, at all. As long as , I have my car Delaware Porsche will always be my first choice.I rate this business with all 10’s . More
Searched and waited for the right spec car in my immediate area for 7 months and finally decided to just look in a 500 mile radius. Porsche Delaware had more inventory to choose and I found almost immediate area for 7 months and finally decided to just look in a 500 mile radius. Porsche Delaware had more inventory to choose and I found almost exactly what I’d been looking for. Easy process to buy over the phone and email and a simple friendly transaction at the dealership when I picked it up. Everyone from the young gentlemen who greeted me at the door and showed me where to go to Pierre and Jennifer who made the purchase a very positive experience were all a pleasure to meet. Now my only conundrum in the morning will be deciding to drive the 911 or the Panamera 4S!! More
Parts Department is unreliable. I ordered a part for next day delivery and they responded two days later saying OOS. Then the product came in last week and they asked if I still wan I ordered a part for next day delivery and they responded two days later saying OOS. Then the product came in last week and they asked if I still wanted it overnighted. I responded if the part was sent ground when it finally came in, I would have received it by now versus charging me $50 to overnight. Makes no sense and would not recommend using their parts department. More