Porsche Birmingham

Battery replacement I want to preface that Robben Tindle and the dealer service staff could not of been more helpful in trying to negotiate with Porsche to replace a ba I want to preface that Robben Tindle and the dealer service staff could not of been more helpful in trying to negotiate with Porsche to replace a battery under warranty. Although unsuccessful, they did not charge me for the installation and re-initialization of the onboard computer on the battery that I elected to furnish in Lieu of Porsche. I Fault Porsche [not the dealer but Porsche USA ] for nitpicking a battery replacement that should’ve probably been under warranty as the car was both under miles and time. However they have some sort of rule that you must drive a certain average miles per month in order for battery to be warranted. I think this is utterly ridiculous but it is what it is. Again Porsche Birmingham themselves are very easy to deal with and I commend them for honestly trying. More

Service Just excellent service. Service person, Robben Tindle is very accommodating and informative. I have been speaking with this person for over 3 months a Just excellent service. Service person, Robben Tindle is very accommodating and informative. I have been speaking with this person for over 3 months about Porsche cars and he has been incredible helpful!! More

Great Service Experience Robben researched my Cayman GTS service history and found to my surprise that the previous owner in Nashville had purchased a Porsche 4-year maintenan Robben researched my Cayman GTS service history and found to my surprise that the previous owner in Nashville had purchased a Porsche 4-year maintenance agreement that will save me thousands of dollars over the next several years on scheduled service. Everyone at Porsche Birmingham has been very friendly and I would highly recommend. More

Fantastic Service The guys at Porsche Birmingham always do a fantastic job with my Cayenne Turbo S. Prompt service, spotless upon pickup, and always have a nice loaner The guys at Porsche Birmingham always do a fantastic job with my Cayenne Turbo S. Prompt service, spotless upon pickup, and always have a nice loaner porsche to drive during servicing. Great service! More

Trusted sales and service staffs I've been doing business with Porsche Birmingham for over four years. On the sales side, their staff is very knowledgeable and is always willing to g I've been doing business with Porsche Birmingham for over four years. On the sales side, their staff is very knowledgeable and is always willing to go the extra mile to answer questions. I've purchased three Porsche vehicles from them over the years, and the staff has always been a pleasure to deal with - especially Mr. Lee Goodson. We can always count on Lee to help us with our purchase, and to deal with us fairly and in a straightforward manner. The service staff is also exceptional, and will always work around our schedules to accommodate us. More

Exceptional Service Tracy in the service department provides exceptional customer service. He is true asset to Porsche Birmingham. I had my 80,000 mile service performed, Tracy in the service department provides exceptional customer service. He is true asset to Porsche Birmingham. I had my 80,000 mile service performed, along with some cosmetic things and a detailed clean. My car looked like it came off the showroom floor. The only thing slightly negative was that it was a day later than expected, but they came off the quoted price $100 for the inconvenience. I appreciate Tracy keeping me posted on the status throughout the time being serviced. I also appreciate the attention to detail. Overall....a fantastic experience. Highly recommend. More

Excellent Service Experience Birmingham Porsche always delivers an excellent service experience. Tracy Hebert is always pleasant and very helpful. Very customer service oriented d Birmingham Porsche always delivers an excellent service experience. Tracy Hebert is always pleasant and very helpful. Very customer service oriented dealership. They do great work and very easy to work with. More

Highly Recommend Porsche of Birmingham Service Department. With all the things in life that go on, owning a Porsche is a gift. Taking care of the gift, Porsche of Birmingham, does an excellent job helping you With all the things in life that go on, owning a Porsche is a gift. Taking care of the gift, Porsche of Birmingham, does an excellent job helping you achieve this. Professional Service Advisors, easy service department eager to help you. Very simple, and not over the top. More

Hands down, THE BEST! I've always dreaded having a vehicle serviced, until now. Buying from Porsche Birmingham was the best thing I have ever done, and Tracy and his team m I've always dreaded having a vehicle serviced, until now. Buying from Porsche Birmingham was the best thing I have ever done, and Tracy and his team make every interaction positive and comfortable. They keep you informed on what's going on with your vehicle every step of the way. Refreshments are available, and I love taking advantage of the cappuccino machine while I wait. Truly a great experience that makes me love my Porsche even more! More

The dealership was prompt, friendly, worked with my schedule They provided a great loaner for my service appointment. They seemed to take into account my situation with the Cayenne Diesel recall/buyback issue. They provided a great loaner for my service appointment. They seemed to take into account my situation with the Cayenne Diesel recall/buyback issue. Robben did some research but the issue still seems unresolved. I love the car and would love to keep it longer but we shall see. More