Porsche Beachwood
Beachwood, OH
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Great experience and great service. The SA was straight forward and very responsive to any concerns or requests. Financing was transparent and without the hard sell. I would recommend this dealership to my forward and very responsive to any concerns or requests. Financing was transparent and without the hard sell. I would recommend this dealership to my family members. More
Excellent service and service advisor (Walt Blanchard). Fully engaged with all aspects of explaining and confirming the service to be performed and then reviews everything in detail when the vehicle servic Fully engaged with all aspects of explaining and confirming the service to be performed and then reviews everything in detail when the vehicle service is completed. He had formerly been a Porsche service technician so he really knows these vehicles better than the typical service advisor who has never picked up a wrench. More
Kevin was very knowledgeable on the car and very respectful person! Was wonderful to work with! Would highly recommend seeing him for a Porsche! Thanks respectful person! Was wonderful to work with! Would highly recommend seeing him for a Porsche! Thanks More
This dealership has it together. The entire team has great synergy! I was consistently being update via text, email and phone. I will certainly recommend and be a returning customer. great synergy! I was consistently being update via text, email and phone. I will certainly recommend and be a returning customer. More
BUYER BEWARE! As a Colonel in the United States Military I value Honesty, Integrity, and Commitment. I choose to due business with Beachwood and Kyle R. in good faith and based on the stores reviews and su I value Honesty, Integrity, and Commitment. I choose to due business with Beachwood and Kyle R. in good faith and based on the stores reviews and supposed expertise with out of state deliveries. Unfortunately, Dealing with Beachwood Porshe when there was a problem demonstrated none of those values. Bottom line upfront. When it came time to deliver my $90,000 Porshe Panamera to my home in CA as promised it didn’t happen until 4 days after my promise date. That was important and an upfront discussion because I was not going to be home to receive the car after that because I was going to be on military duty over the next several week out of state. I kept being reassured by Kyle daily, who without remorse lied to me on multiple occasions that it had been picked up by the transport company and was enroute. When the car didn’t show up and Kyle was conveniently off, I called the Sales Manager, Stephen D. to complain and vent my frustration about not receiving my car and I was leaving the next day for military duty. He basically was useless and said in so many words, we have your money so not much you can do and tried to place the blame on the shipper who they worked with for many years and actually picked up the car 2 days after I was told by Kyle it had left the store. Needless to say when you spend the money you spend on a Porshe you expect exceptional service, commitment to your word, and integrity in your business dealings. Hopefully this will be of value to others considering the purchase of a vehicle from this business and especially from out of state! Beachwood Porshe great way to take care of your Veterans who serve and protect even those of you less deserving! Mr. Mason Disabled Vet More
Unbelievable service and expertise. Every employee that I ran across had a smile and greeting for me. Very professional and helpful on a problem that was not easy. ran across had a smile and greeting for me. Very professional and helpful on a problem that was not easy. More
Extremely knowledgeable and professional sales and service personnel A pleasure to work with during the entire buying process Every step was well communicated and executed discussed service personnel A pleasure to work with during the entire buying process Every step was well communicated and executed discussed More
excellent service, good inventory, easy to work with. all staff very helpful, courteous and professional. Formalities completed in short time, Walked out with car in less then 2 hours staff very helpful, courteous and professional. Formalities completed in short time, Walked out with car in less then 2 hours More
Service was prompt. Service dept explained Work to be done thoroughly. They kept me updated as to when my car would be completed. Quality of service was very good. done thoroughly. They kept me updated as to when my car would be completed. Quality of service was very good. More