Signed up to test drive a 911/718. Got a call from Kyle the next day. We spoke for a few minutes and Kyle revealed to me that they weren't actually performing test drives. They let someone "who wasn't a qualified buyer" drive a vehicle and they supposedly crashed the car and now were no longer allowing customers to find out the characteristics of 200K vehicle on the highway. I could drive it around the block (!) We are all good on that stuff. That sounds like a problem on your side, a YP if you will. Your problem. Kyle good luck with your "career". I can't imagine you sell many cars. Plenty of other Porsche dealerships to get a real sales experience at. Frankly the call I had with them was very strange and lots of dead air and no tinge of salesmanship was present. I've had a very good past couple of years and I own two BMW's I would consider as a trade in to have the "Porsche" experience. I asked to be taken off the list and for them to never contact me again. Anything to get people on the lot, right Kyle Roesch, Brand Ambassidor?

my experience with porsche spans over a 6 year time frame and 3 vehicles . I have received excellent service in all areas . the sales department I have worked with Kevin. the finance department jay , the service department Matan. IN ALL areas of the company I have experienced stellar service and respect . I love porsche , the performance the showroom, the cars ! I would not purchase a porsche from any other place. many times I have needed extra service and requests and Kevin has reached out to me to provide his opinion and expertise above and beyond, the same goes for the finance and service departments. I appreciate all the effort and business protocol is top notch.

A brand like Porsche demands a high standard of professionalism, transparency, and respect, qualities that appear severely lacking in the executive leadership at Porsche of Beachwood. Rather than engaging prospective clients through collaborative relationship-building, management adopts an adversarial and dismissive approach when handling standard valuation discrepancies. When leadership displays this level of arrogance, it dictates the culture of the entire dealership. Premium buyers deserve far better; I strongly recommend taking your business to a dealership that values long-term client trust. The General Manager, George McCarley is openly hostile and dismissive rather than being professional.

Was met with courteous and professional service consultant. Walt is always friendly and answer his questions for the best of his ability.

Outstanding experience would recommend Walt and the team to my friends for their next service.

The majority of the staff are very pleasant and very helpful. The property is spotless!