Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Porsche Audi Volkswagen of Flemington
Flemington, NJ
4,815 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
4,815 Reviews of Porsche Audi Volkswagen of Flemington
April 24, 2022
Excellent experience and great customer service. It’s been a long time since I purchased a vehicle. Debbie explained everything thoroughly and really put me at ease. I highly recommend this dealer It’s been a long time since I purchased a vehicle. Debbie explained everything thoroughly and really put me at ease. I highly recommend this dealership. More
by Kim M.
Employees Worked With
Steve Opdyke, Debbie Lotufo, Bryann Moninghoff
April 24, 2022
Carlos was rude, condescending, and unprofessional. After I got the “underinflated tire” warning on the way home from having my car serviced, I called Audi service and got Carlos. That warning light se After I got the “underinflated tire” warning on the way home from having my car serviced, I called Audi service and got Carlos. That warning light seems to come on every time Flemington Audi works on my tires, so I asked if he could make a note to put more air in next time. He said if it was my “feeling” that the tires were underinflated, he could do that, but the “fact” was that it was cold last night, and the temperature difference must have tripped the sensor. When I suggested he might want to avoid calling a customer’s opinion a feeling and his own opinion a fact, he just went off and started yelling at me. Yelling. I am not exaggerating. I later checked and found one underinflated tire. So not only did Carlos bully me, but his so-called fact was nonsense. Negligent service, verbal abuse when you point it out – these are not a formula for customer satisfaction. After trying for some time, I did get a callback from the service manager, Chris Short. He was clearly trying to help, but he could have handled the call in a more productive way. Here’s what I mean. Chris told me there was a recording of my call with the service rep. He said he would listen to the recording and, if he decided it merited any action, he would take care of it internally. In other words, I would never know the result. This is backwards. He should have listened to the recording BEFORE calling me. What I needed to know was whether Flemington Audi management condones aggressive, intimidating behavior by a male service rep toward a female customer. If he didn’t find that behavior offensive, I would know never to take my car there again. And if he did, I could have some confidence that the bullying was limited to one bad apple rather than the whole business. Chris did apologize, but it was a “sorry if you were offended” apology rather than “sorry for the unacceptable behavior.” The latter would have kept my family as customers. More
by JerseyMom
Employees Worked With
Chris Short, Carlos D'Oleo
April 19, 2022
My experience yesterday at Flemington Porsche Audi VW was excellent, as always. I was acknowledged immediately at the front desk, instructed to enjoy the waiting room with its delicious coffee and treats, an excellent, as always. I was acknowledged immediately at the front desk, instructed to enjoy the waiting room with its delicious coffee and treats, and told that I would hear about my car shortly. Anthony Ruggiero was gracious and informative, as always. He explained the part needed for my car, the warrantee, and the timeframe for completion. Before I left, an appointment was set for the work to be completed and I also received a text message and email confirming my follow up appointment. Flemington Porsche Audi Volkswagen is always on its game and it is always a pleasure to be there for servicing my Porsche Macan. More
by gmr259
Employees Worked With
Anthony Ruggiero, Brian Seymour
April 19, 2022
My husband and I had such a great experience about a year ago buying a car for myself, so we decided to go back and buy him a new car! We worked with Nancy W again and she informed us about the cars that wer ago buying a car for myself, so we decided to go back and buy him a new car! We worked with Nancy W again and she informed us about the cars that were going to be coming to the dealership over the next couple of weeks. She kept us updated with the ETA of the car and the car arrived within the timeframe that she gave us. She called me on a Friday afternoon and on Saturday, we were at the dealership completing the paperwork. I was getting my 20,000 mile service done and the service guys were working on my car and our new car at the same time. Both cars were ready within minutes of each other. The process went smooth and everyone we interacted with at the dealership was very personable! Thank you again Nancy and Flemington VW!! More
by SFox
Employees Worked With
Doug Mathewson, Anthony Ruggiero, Nancy Werner, Bryann Moninghoff
April 19, 2022
My experience with Flemington's VW service department was great! They were able to get to the bottom of a really difficult-to-find noise and solved it in a couple of days. JR was really hands and walked me t great! They were able to get to the bottom of a really difficult-to-find noise and solved it in a couple of days. JR was really hands and walked me through their entire thought process as they were diagnosing the issues with my GTI. More
by Lixhjideny Mendez
Employees Worked With
JR Beahm
April 18, 2022
I called ahead to ask what inventory on the lot was available, got a quick reply with a few of interest. I visited the next day for a test drive and made a purchase that day. I appreciated the no pres available, got a quick reply with a few of interest. I visited the next day for a test drive and made a purchase that day. I appreciated the no pressure, professional interaction and I’m a satisfied customer. More
by suebee330
Employees Worked With
Debbie Lotufo, Christina Serafin, Peter Costigan, Bryann Moninghoff
