Porsche Audi Volkswagen of Flemington
Flemington, NJ
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4,815 Reviews of Porsche Audi Volkswagen of Flemington
Stay away; purchased 2 vehicles this year from here and referred several people. I will be going to Audi bridgewater for sales and service now. What happened to customer service? It’s funny there is a “ser referred several people. I will be going to Audi bridgewater for sales and service now. What happened to customer service? It’s funny there is a “service” department, yet the manager does not know the word “service”. Instead he prefers to argue with his customers and accuse their children of damaging their own vehicle. Prior management used to care about their customer relationships. More
Flemington Porsche is an outstanding dealership. The folks that work there are highly professional and very helpful. Troy Portela who was my sales person was great. He was extremely knowledgeable an The folks that work there are highly professional and very helpful. Troy Portela who was my sales person was great. He was extremely knowledgeable and very patient and helpful thought out the entire process from start to finish. I just received my Turbo S 911 and the process was great. I will go back to Troy and the dealer for all my Porsche needs More
Had purchased a brand new Q5 and had a great experience. One issue was a check engine light on day 2. A loaner car was provided and the service department got it resolved quickly and at no charge. They One issue was a check engine light on day 2. A loaner car was provided and the service department got it resolved quickly and at no charge. They eased my concerns and took care of the car and me quickly and painlessly. More
If you aré looking for a Facebook marketplace experience, you can go ahead with this dealership. They want to sell a car, and don’t care if you have a problem with your brand new vehicle. They are for money you can go ahead with this dealership. They want to sell a car, and don’t care if you have a problem with your brand new vehicle. They are for money not to satisfy their New customers. I had to drive back as Josh couldn’t set up Audi app. After the month I noticed the spots on aluminum trim and they refused to fix this issue. They smile and basically tell you “that’s your problem now”. More
I went in on Saturday to buy a new, 2024 RS5, Competition package. I gave them a CC for a deposit and would come back Monday to pick up the car. I went through all of the paperwork on Monday and signed for package. I gave them a CC for a deposit and would come back Monday to pick up the car. I went through all of the paperwork on Monday and signed for the Odometer reading at 20 miles. We complete everything, I'm shown the car and drive off. As I'm riding home, I noticed the Odometer had 289 miles on it. I called the sales rep, John Rachmiel and asked what was going on, hoping there was just a glitch. He said, "oh, no one told you? Our 70 year old GM drove the car as a commuter for a while and put a couple hundred miles on it." I told him, no John, no one told me. It would have been an entirely different conversation had someone provided that information. I emailed John De La Rosa to explain I was incredibly upset that I was misled to believe this car was brand new. It was actually someone's commuter. He assured me, Flemington would make it right as customer service is long term partnership. I received a call from the GM Tyrek Alanos. He informed me, there was nothing they could do to rectify the situation. I told him - you sold me a car without telling me someone had used it as their commuting vehicle - it was a standard commute for someone for a week. After over 24 hours of negotiating, he offered me a service and a detail. I told him that would be ok if he were to put it in writing. I then get an email stating the detail had to be done within 60 days of the car being purchased (knowing they were going to apply Cilajet - this is really just a hosing off of the car). He also went back on his word about the service, limiting it ONLY oil change and fluids in the email. I responded with asking if he just covered the fourth service and detail when it was needed. He told me, "These are my terms." I was misled and lied to several times by numerous people at this dealership. With them offering to do a detail, it's apparent they can help - they just don't want to, refusing to let me do it when I found it appropriate. While speaking with Tyreke, he told me everyone in the dealership knew the car had been used, yet - no one even thought to tell the guy who was buying the $95,000 car. You would hope when spending this kind of money on a car, the dealership would be open with you. Not only did they get me into the car and sell it to me before letting me know it was a commuter for a week - they lied to me about what they would give me to make it right. From someone who's purchased four Audi's prior to this, I really expected to be treated better. Clearly, this dealership is only looking for the immediate sale, no concern about the customer and most importantly, no ethics. Dan Petrillo More
Greg Liston could not have been nicer or more informative concerning our new Tiguan. I would recommend him to anyone interested in acquiring a Volkswagen. Last five cars were Audis. This car is just as ni concerning our new Tiguan. I would recommend him to anyone interested in acquiring a Volkswagen. Last five cars were Audis. This car is just as nice, has all the amenities and, is less expensive. Extremely happy with new car. More
A superb Porsche buying experience at Porsche Flemington! A very honest, sincere and straightforward dealer I have ever worked with. Have been a Porsche owner since 2021 and wanted to buy a 992 GTS cab, but A very honest, sincere and straightforward dealer I have ever worked with. Have been a Porsche owner since 2021 and wanted to buy a 992 GTS cab, but after years on waitlist with my previous dealer with no avail. Reached out to Flemington for vehicle demand request, to my surprise an allocation for EU delivery came within a few weeks after working with Chris. I quickly spec out, placed an order in Nov 2023. Now I have just completed a dream vacation along with my dream car picked up in Stuttgart. We visited 5 countries in this EU trip, driven many Alps passes in Italy and Switzerland. Troy is the best SA who helped me tremendously for this EU delivery buying process. Thank you Porsche Flemington! More
Could not be happier with the service provided by John Rachmiel, both prior and post sale on a Audi Q5e. Provided knowledgable information on the car and made the buying process extremely quick and seamle Rachmiel, both prior and post sale on a Audi Q5e. Provided knowledgable information on the car and made the buying process extremely quick and seamless. Exceptional service from a true Audi brand specialist. More