
Pohanka Volkswagen
Capitol Heights, MD

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31 Reviews of Pohanka Volkswagen
During the summer of 2020, my husband and I visited the dealership and was met at the door by Victoria. She brought us over to her desk and willingly answered all the questions we had, no hesitation. Even dealership and was met at the door by Victoria. She brought us over to her desk and willingly answered all the questions we had, no hesitation. Even took us out to view a number of Atlas’s, though we told her we were only there to inquire, and would be back later in the year. When we came back in the winter time, ready to purchase, Victoria again, willingly assisted us with the best service. With the pandemic, we weren’t willing to be in public places for long periods of time. And with the length of time car buying takes, she made us feel confident that we were save and protected during our time there. Even though back office messed up a bit of our paperwork after purchase, and she was not at fault, Victoria went out of her way to own the mistakes and did all she could to resolve it. Her consistent contact and updates always made me feel like we were in good hands. She’s definitely an asset to VW! Thanks again Victoria! More
In january 2021 i brought my first car from here and the staff is so wonderful. Fast service and victoria and dalontae and the service mamager was outstanding. I would defiantly recommend them staff is so wonderful. Fast service and victoria and dalontae and the service mamager was outstanding. I would defiantly recommend them More
I went to Pohanka Volkswagen with one of the worst situations possible since going through a divorce. As soon as I walked through the door the hospitality was excellent, they got the deal done in no t situations possible since going through a divorce. As soon as I walked through the door the hospitality was excellent, they got the deal done in no time and helped me get familiar with my vehicle! I would send anyone there! The whole team is awesome More
I had a great first-time car buying experience here at Pohanka VW. Terry and the rest of the team did a great job helping me select a vehicle that fit my needs. She was patient and helpful in answering an Pohanka VW. Terry and the rest of the team did a great job helping me select a vehicle that fit my needs. She was patient and helpful in answering any questions I had. She’s also been following up with me every few weeks to make sure I’ve been enjoying my experience with the car. I’ll be coming back to this location for regular service and maintenance as well as future vehicle purchases. More
Bought my Egolf here 2 years ago and bring it by for it's recommended tire maintenance. Great place clean and we'll kept. One of the most up to date facilities I've seen and the area. recommended tire maintenance. Great place clean and we'll kept. One of the most up to date facilities I've seen and the area. More
Pohanka VW service department has been outstanding, Nice, respectful, quick, and easy service every time. Thanks Dave and Delonta you guys have really improved with the service 👍🏾 respectful, quick, and easy service every time. Thanks Dave and Delonta you guys have really improved with the service 👍🏾 More
I have had my VW serviced at Pohanka for the last 3 years and always had a great experience. They are located near restaurants and shops to kill time. and always had a great experience. They are located near restaurants and shops to kill time. More
I purchased my first car here! Super easy and smooth experience. Everyone is super nice and happy to help! Robyn was amazing. I asked her a million questions about the car and she was patient and answer experience. Everyone is super nice and happy to help! Robyn was amazing. I asked her a million questions about the car and she was patient and answered all of them! I definitely recommend Pohanka VW! More
My husband and I have purchased 4 cars from this dealership over the last 2 years. This goes to show that Pohanka VW is very knowledgeable and amazing at what they do. The process was not long or dr dealership over the last 2 years. This goes to show that Pohanka VW is very knowledgeable and amazing at what they do. The process was not long or drawn out at all. I was able to let them know what I wanted and they were able to give me just that and at a great price. Thanks to Ms. Terry and the managers that were there all the times we've gone their for a new purchase. More