Pohanka Honda of Fredericksburg

If you want next to nothing for your trade, then I would recommend this dealer. We were offered a mere 14,500, on a kbb trade-in value of 19,500. Good customer service and friendly staff, however the low recommend this dealer. We were offered a mere 14,500, on a kbb trade-in value of 19,500. Good customer service and friendly staff, however the low price was enough for us to walk out the door. They get too much business to where they have the mindset that they put your needs aside, because they know they will get a sell quick after you leave. More

The way that I was treated at this dealer is like nothing that I have experienced before. The sales team was honest with me over the phone. I payed the price that we agreed on and came in and paid for the ve that I have experienced before. The sales team was honest with me over the phone. I payed the price that we agreed on and came in and paid for the vehicle. There were no hidden costs or fees. The out the door price (including my trade) was four thousand dollars cheaper then any other dealer that I had worked with. Buying the car through Pohanka was by far the greatest buying experience that I have had. I would highly recommend that before anyone buys a car that they give Pohanka a call! More

This is by far the most pleasant experience we have ever had purchasing an automobile. Maureen Summerill was very helpful during the entire process form start to finish. No hassles, no pressure, very thorou had purchasing an automobile. Maureen Summerill was very helpful during the entire process form start to finish. No hassles, no pressure, very thorough and professional to make sure we had everything we needed. An outstanding experience & I would recommend to everyone looking for a Honda to be sure to reach out to Maureen and Pohanka Honda. FYI: We had taken two trips north to follow a promise of the best prices and service in the state. The difference, dollar for dollar on the same auto, same price, same trade in was $81 per month less in payments without having to add the $1000 cash requested by the northern dealer to "make the deal work." Save yourself time and money by going to see Maureen at Pohanka. More

Steve went above and beyond to meet all of my requests and expectations. Karen really explained everything in the contract to me and made me feel like I was getting the best deal possible. and expectations. Karen really explained everything in the contract to me and made me feel like I was getting the best deal possible. More

We were very happy with this dealership. They gave us exactly what we were hoping to get for our trades, and a price on the new vehicle we were happy with. Everyone we dealt with was very polite, friend exactly what we were hoping to get for our trades, and a price on the new vehicle we were happy with. Everyone we dealt with was very polite, friendly and couteous. Our questions were answered promtly. It was pleasure doing business with them, and we would recommend them to anyone looking to buy a new Honda!!! More

I had a car accident, and my car was no longer driveable. I returned to Pohanka Honda of Fredericksburg to find a new replacement car. Steve Smith came out to greet me as I arrived and my initial feeling w I returned to Pohanka Honda of Fredericksburg to find a new replacement car. Steve Smith came out to greet me as I arrived and my initial feeling was that he was there to help me pick out the best car for me. He listened carefully to what I wanted and answered all questions that I had. He took me to the models I had asked about and pointed out the details of each car. He also accompanied me on several test drives and was very thourough in describing features and comparing different models. Steve was at all times extremely patient and helpful to me to pinpoint what I needed in a car. He did everything possible to make the buying experience proceed smoothely. Tim Willis, the sales manager, was most supporting to make sure that no stone was left unturn. Danny Wright, the finance manager, was extremely thorough in going over all of the details of the sales process. He clarefied all of my questions and reassured me throughtout the financial discussions. All in all, my experience of buying my new car at Pohanka Honda was exceptional and I would not hesitate to recommend this dealership, and these gentlemen, to anyone with my highest rating. More

It was a very comfortable experience. AJ was quite knowledgeable and helpful and made the whole 4 hr experience as smooth as possible which actually showed the level of professionalism practiced at th knowledgeable and helpful and made the whole 4 hr experience as smooth as possible which actually showed the level of professionalism practiced at this facility. P.S. The kids missed having a TV or coloring supplies in the playroom! More

I worked with Isaac Hawkins at Pohanka Honda, and I could not have been happier! This was my first car-buying experience, so I was extremely indecisive. Nonetheless, Isaac gave me all the information that not have been happier! This was my first car-buying experience, so I was extremely indecisive. Nonetheless, Isaac gave me all the information that I needed and worked with me over the course of several meetings to find the car that best fit my needs and my budget, and was very helpful and kind. Isaac made it clear to me right off the bat that what mattered in our transaction was that I found the right car for me; it took me a long time to figure it out, and even once I'd picked a car, he was extremely accommodating when I changed my mind about the car color that I wanted, and went above and beyond to make sure that I got my dream car. Isaac was also reachable virtually anytime, even returning a call to me on his day off to make sure I wasn't left in the lurch. I wound up buying a beautiful blue Honda Fit from him, and I couldn't feel happier about my decision. I enjoyed the amenities and friendly people at Pohanka Honda, but frankly, just that wouldn't be enough to build customer loyalty. However, I will definitely be coming back to Pohanka just so I get to work with Isaac again! More

Judaea and Dana (Sales/Leasing) put my interests first as the customer. They worked as a Team and I trusted they would be honest with me. They dedicated a significant amount of time to make sure I made tho the customer. They worked as a Team and I trusted they would be honest with me. They dedicated a significant amount of time to make sure I made thoughtful decisions. In my case, there was no haggling with Greg Altman since I knew I received a excellent price having already researched other vehicles/dealers. Special mention to Joe Mang who also offered options and recommendations, along with Calvin Baker who carefully/slowly explained warranties and all paperwork in great detail. We had brought our 2000 Accord to this dealer previously and received exceptional "as you wait" service...at 10:00 p.m. so I could get to work the next day, so we chose this dealer for our new car based on proven performance. Note: ALL employees were courteous, professional and friendly in a positive way of not hounding customers to meet a quota or commission...Bottom Line - what was promised was delivered. More

Judaea is an excellent sales person to deal with. Mike in service area was great too! Location is perfect for me and easy to get to. in service area was great too! Location is perfect for me and easy to get to. More