Pohanka Honda of Fredericksburg

Helpful staff Friendly, helpful, personable staff put me in a great 2016 Honda CRV. They did not rush me but gave me as much time as I needed to choose the right c Friendly, helpful, personable staff put me in a great 2016 Honda CRV. They did not rush me but gave me as much time as I needed to choose the right car and the right deal. More

Fantastic, stress free purchase experience w/ Shawn Bennett Shopped several dealerships throughout Richmond without success. Reached out to Pohanka after previous experience and found my 2016 Accord at the des Shopped several dealerships throughout Richmond without success. Reached out to Pohanka after previous experience and found my 2016 Accord at the desired price with zero hassle. Shawn Bennett was a delight to work with. He was very responsive and easy to deal with. He had the paperwork ready when I arrived and took the time to show me all the features of my vehicle. He is an all around nice guy. Pohanka is well worth the ride! They offer the best pricing in VA and customer service is their priority. More

Nathan Caskey -Sales We were looking to purchase the 2016 ExL Honda Accord with the navigation and sensing package in a particular color for my husband. I contacted five H We were looking to purchase the 2016 ExL Honda Accord with the navigation and sensing package in a particular color for my husband. I contacted five Honda dealerships in Northern Virginia-explained to them what I needed and ask them to please email or text me with their OTD price. Nathan Caskey was the FIRST to get back to me. During our first conversation, Nathan seemed capable, efficient and very businesslike. Two other dealership in the Fairfax area were very close in his price. Tony and I were not anxious to drive 45 minutes to Fredericksburg but we did because every time I wanted something Nathan would get back to me immediately!!! I felt like Nathan was more respectful to me and what Tony wanted in his new car than the other two salesmen. The BEST part was when went to pick the car up-we drove into the dealership at 2:30 p.m. and drove out at 3:30! WOW!!! Nathan was not just efficient-he was extremely efficient! He made sure that everything was ready for us. The car with the five accessories, the manager to meet us, the financial manager to talk with us etc. It was such a wonderful experience-seeing that when I purchased my 2013 Honda Odyssey Touring it took FOUR at the dealership. This was ALL thanks to Nathan Caskey! I would recommend Nathan to any one of my friends. This is our fifth Honda and you know we will be back! Again many thanks Debbie Cully More

Shawn Bennett! I was looking to trade my 2012 Honda Accord which had $6000 bad equity. I went to several Honda dealers in the Richmond area and the offers were horr I was looking to trade my 2012 Honda Accord which had $6000 bad equity. I went to several Honda dealers in the Richmond area and the offers were horrible. I decided to check Pohanka Honda of Fredericksburg and I found Shawn Bennett! I told him what I wanted and how much I was willing to put down and for days he emailed and called until I was satisfied. The customer service was EXCELLENT from the beginning until the end. The signing process was quick and easy and the nice young lady explained everything and answered all of our financial questions. I am in love with my brand new RED 2016 civic ex! Pohanka honda of Fredericksburg and Shawn Bennett you now have new lifetime customer!! More

Worth the Ride I live 130 miles from dealership but it was worth the travel time to deal with Shawn Bennett as I traded in my Mercury Milan for a pre-owned certified I live 130 miles from dealership but it was worth the travel time to deal with Shawn Bennett as I traded in my Mercury Milan for a pre-owned certified Honda Accord. Shawn was very helpful and knowledgeable. Everything went smoothly with the transaction and others at the dealership came by to shake hands, introduce themselves, and to thank me. Isaac Hawkins, in the business office, was also very welcoming and accommodating. Thanks for a great experience, Shawn. More

Stress-free Odyssey Purchase The whole Pohanka team made our new Odyssey buying experience easy, straight forward and stress free. Kingsley was responsive, cooperative, and helpf The whole Pohanka team made our new Odyssey buying experience easy, straight forward and stress free. Kingsley was responsive, cooperative, and helpful throughout the entire process. Shawn was professional, knowledgable, and attentive to all of our questions and concerns. We were particularly impressed by his ability to communicate and explain the features of our new Odyssey. Perlita was courteous, friendly, and clearly explained all financing options. We were most pleased with the team's overall professionalism and their ability to set the conditions for a stress-free car buying experience. Thank you! More

New Civic to replace my old one Bought a new 2016 Civic to replace my previous 10 year old Civic -- what a great car! Shawn Bennett was very responsive and particularly helpful with Bought a new 2016 Civic to replace my previous 10 year old Civic -- what a great car! Shawn Bennett was very responsive and particularly helpful with all the new car technology. Even though I used TrueCar pricing, the time spent at the dealership was longer than I would have liked. More

Smooth, easy transaction Bought an Accord three months ago and so far, so good. Shawn Bennett was helpful, knowledgeable, and personable. This was an overall pleasant ex Bought an Accord three months ago and so far, so good. Shawn Bennett was helpful, knowledgeable, and personable. This was an overall pleasant experience and I would recommend Shawn and Pohanka to anyone I know in the market for a new or used car. More

Service Department Honda Odessy engine light came on. Service department found that the oil pan drain plug had been stripped by tire dealer I had used for the past 3 oil Honda Odessy engine light came on. Service department found that the oil pan drain plug had been stripped by tire dealer I had used for the past 3 oil changes. Pohanka service not only correctly diagnosed and replaced the oil pan, but also provided me with information to get the tire dealer to reimburse me for the repair cost. Thank you Dixie Storm! Great customer service, advice and hand holding I needed. More

Great Experience Dana was great! He loves Hondas and is knowledgable of the product. I've received two follow up calls from Dana just to check on the car, my family an Dana was great! He loves Hondas and is knowledgable of the product. I've received two follow up calls from Dana just to check on the car, my family and my experience with my Accord. I would send anyone looking for a car to Dana. As a dealership they made it as easy as possible. Buying cars sucks, but Pohanka made it as quick and painless as possible. Their service department is accomadating, straightforward and quick. If you are looking for a Honda go to Pohanka and ask for Dana. More