Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza Motor Company
Creve Coeur, MO
153 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
153 Reviews of Plaza Motor Company
September 15, 2013
Joe Sapienza is wonderful! He really knows how to take care of his customers. My husband and I are always extremely happy and satisfied with his service. I highly recommend Joe Sapienza. He is excellen care of his customers. My husband and I are always extremely happy and satisfied with his service. I highly recommend Joe Sapienza. He is excellent at his job and works hard to satisfy his customers. More
by Joyan
Employees Worked With
Joe Sapienza
September 05, 2013
My wife and I had a great experience in purchasing our car. Jay was very attentive and was able to handle all the questions we had. Would definitely recommend Jay to anyone looking for a car. car. Jay was very attentive and was able to handle all the questions we had. Would definitely recommend Jay to anyone looking for a car. More
by rlaramie
Employees Worked With
Jay Mehta
August 15, 2013
I love working with Joe, always friendly and professional. My last appointment was exceptional the cost of the service was a wonderful suprised and I was so grateful. professional. My last appointment was exceptional the cost of the service was a wonderful suprised and I was so grateful. More
by BestService
Employees Worked With
Joe Sapienza
July 13, 2013
Tom Gibson made my whole car buying experience the best I've ever had by far, bar none. He's extremely pleasant to work with and very accommodating. Our price discussion was very comfortable and I feel t I've ever had by far, bar none. He's extremely pleasant to work with and very accommodating. Our price discussion was very comfortable and I feel the end result was very fair for both of us. Tom followed up after a few days see how things were going and see if I had any questions. I felt Tom went above and beyond in all situations to help ensure I was pleased with my purchase. More
by martybaugh
Employees Worked With
Tom Gibson
July 05, 2013
Most people dread shopping for a car. Tom and his team made the experience a lot of fun. They endured hours of negotiation and were very willing to meet my needs. made the experience a lot of fun. They endured hours of negotiation and were very willing to meet my needs. More
by PRgirl75
Employees Worked With
Tom Gibson
June 22, 2013
The Service Department, Joe, performed all worked requested on my Mercedes-Benz in an excellent and efficient manner. The quality of work was excellent and I appreciated him keeping me apprised of th requested on my Mercedes-Benz in an excellent and efficient manner. The quality of work was excellent and I appreciated him keeping me apprised of the work completion time. All people involved were courteous and helpful and went out of their way to meet my requests. More
by pegbg26
Employees Worked With
Joe in Service Department
March 20, 2013
Service reprsentative (Shannon)was very attentive, polite, patient, and understanding of customer's conerns and needs. Service represetntative, (Shannon) effectively and precisely explained the car p polite, patient, and understanding of customer's conerns and needs. Service represetntative, (Shannon) effectively and precisely explained the car problem in terms that were very easy to understand. Prompt attention was given to customer. Work was completed in an efficient and timely manner. I More
by ewilcock
Employees Worked With
Shannon ?
January 02, 2013
I bought a 2004 Mercedes-Benz E320 from Plaza Mercedes-Benz. They were all friendly and helped me out a lot in my purchase. Then after driving it a week later I hear this horrible sound and scrat Mercedes-Benz. They were all friendly and helped me out a lot in my purchase. Then after driving it a week later I hear this horrible sound and scratching. I called them and someone told me it was just rust on the breaks. I still heard it and it sounded worse, so I called a friend that owns his own euro auto Repairshop. He said the breaks and rotors are shot! I call Plaza Mercedes-Benz like he told me and left messages and no one called me back. I finally had to keep calling until I got to the manager of the used car sales named Jamie. He said they car passed the emissions test and it should be okay. He said to bring it in and I did. They saw that the breaks were bad and replaced it for me. Later, not even two weeks the check engine light comes on! I just bought this car barely a month ago and these things are happening! Also the right side headlamp is acting funny and I feel I bought a lemon.... I did some research on Plaza Motor Company and it seems I'm not the only one who had this issue. I saw where a young lady bought a $90k car from them and she said she had an horrible experience from them. She wrote that they gave her a crummy rental car and also when she would call about some issues with her car no one would return her calls. This is suspose to be a high end dealer and they seem to act like a used car lot. A lot of people on the review site said not to get a car from there and I intend to never go there for my next luxury car... More
by eLMoney22
Employees Worked With
Shane and Jamie
December 29, 2012
Simply the best! Fixed right at a fair price. And delivered show room shiny! For factory authorized work on your MB, this is the place to go! delivered show room shiny! For factory authorized work on your MB, this is the place to go! More
by C nesmith
Employees Worked With
Jeff Copeland
October 05, 2012
my salesman made sure that i had a customer service rep to take care of me, DeAnn. DeAnn did an exceptional job to make sure all my work was done right and on time. to take care of me, DeAnn. DeAnn did an exceptional job to make sure all my work was done right and on time. More
by kenvonderahe
Employees Worked With
DeAnn was my customer service person ( excellent ) and Varu is my saleman and go-to guy ( always there for me )
