Plaza Ford
Bel Air, MD
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211 Reviews of Plaza Ford
Excellent experience purchasing F250 Powerstroke The entire staff went above and beyond during our sales and purchase process. Gordy was excellent and very helpful as well as respectful of our time. The entire staff went above and beyond during our sales and purchase process. Gordy was excellent and very helpful as well as respectful of our time. We were treated exceptionally from start to finish. After our visit and during final consideration of purchase I had a few questions about the new powerstroke model and I received a very informative and courteous phone call from the head of their service department. He took the time to answer all my questions and even went in to personal description of his experience with his truck, a very similar model to the one I was considering purchasing. Hugh was also extremely helpful answering questions we had about financing and the entire staff was easy to work with. The atmosphere of the dealership is very comfortable and welcoming. We are extremely pleased with our purchase and would absolutely recommend both Plaza and Gordy. More
awesome experience My first time going to Plaza Ford and I was helped by Gordy Mueller who I must say was fantastic. He was very helpful and friendly and I will definite My first time going to Plaza Ford and I was helped by Gordy Mueller who I must say was fantastic. He was very helpful and friendly and I will definitely would like to do future business with him again. More
Excellant experience Excellant and patient service from Gordy Mueller. Very pleased with the truck and the sales process. Highly recommend to others. Everyone at dealershi Excellant and patient service from Gordy Mueller. Very pleased with the truck and the sales process. Highly recommend to others. Everyone at dealership was very helpful, from sales, management,finance. More
Great Experince This was my second Ford bought at Plaza Ford. My experience with Plaza Ford and my salesmen Gary Abrams was excellent. I would recommend this dealer t This was my second Ford bought at Plaza Ford. My experience with Plaza Ford and my salesmen Gary Abrams was excellent. I would recommend this dealer to anyone interested in a Ford More
Horrible Experience for the 2nd time now Damaged my car while in for warranty work and the owner would not talk to us about making an offer now that it is damaged - what a joke! They drove m Damaged my car while in for warranty work and the owner would not talk to us about making an offer now that it is damaged - what a joke! They drove my Expedition under a Box truck up on a lift and got it stuck and messed up my roof line. When we asked to talk to the owner and or sales manager they blew us off, would not return our calls, and were rude! When we went to buy a car from them 3 years prior they told us they were too busy and they would get back to us - never responded - we bought at another dealer. More
Bought a new 2014 f150 I purchased a new 2014 f150 from Plaza Ford. The salesman I had was Kieth. Him and the manager did everything they could to make this deal happen. Fr I purchased a new 2014 f150 from Plaza Ford. The salesman I had was Kieth. Him and the manager did everything they could to make this deal happen. From taking a huge amount off of the new truck to giving me more for my trade. Now I have a brand new truck for a great deal. Thanks Plaza Ford. More
F 150 purchase Went in lookin for a truck after being in an accident and haveing a vehicle totaled. They made it quick and easy and were able to get me what i wante Went in lookin for a truck after being in an accident and haveing a vehicle totaled. They made it quick and easy and were able to get me what i wanted under my budget More
Poor Customer Service from Top Down Took my 2012 Expedition EL King Ranch in for warranty work on the radio, the dealer caused major body damage, they fixed it, but was unwilling to eith Took my 2012 Expedition EL King Ranch in for warranty work on the radio, the dealer caused major body damage, they fixed it, but was unwilling to either buy us out for the value of the car before the damage or trade-in at the value, in fact the owner Tom Walls went so far as to leave town so as not to talk to me. Ford corporate is no help either as they say its a dealer problem. More
Everyone was very nice! Gordy Mueller was a great salesman to deal with. Extremely friendly the entire time, without pressuring us into a decision. Everyone at Plaza was ve Gordy Mueller was a great salesman to deal with. Extremely friendly the entire time, without pressuring us into a decision. Everyone at Plaza was very friendly! More
Praise for Plaza Ford Employees Initially contacted by e-mail. Friendly and informative. Went into the dealership and met Gordy Mueller. He knew what we wanted and found the perfe Initially contacted by e-mail. Friendly and informative. Went into the dealership and met Gordy Mueller. He knew what we wanted and found the perfect Ford Fusion. No fuss and no hassle in coming to a deal. Gordy is a valuable asset to Plaza Ford, They need to know that he understands that he works for the dealership and the customer. Then we met Zach. Zach showed us the many features that come with our 2015 Ford Fusion and how to use them. He was extremely knowledgeable and patient with us older folks and the use of the many computer adde features. Great experience overall. More