Plaza Ford

Plaza Ford, see Gorgy No bs. straight to the numbers. Gave me what I wanted and didn't sugar coat it. Took me an hour to get into a new F150 and he returned my tags for me No bs. straight to the numbers. Gave me what I wanted and didn't sugar coat it. Took me an hour to get into a new F150 and he returned my tags for me same day. More

Hands Down the best car buying experience! My husband and I just purchased our new car from Plaza Ford in Bel Air and we could not be more satisfied with our new car, as well as our buying expe My husband and I just purchased our new car from Plaza Ford in Bel Air and we could not be more satisfied with our new car, as well as our buying experience with Plaza Ford. We worked with Gordy Mueller, who came highly recommended to us by a family member. He was outstanding from start to finish, and went above and beyond to find us exactly what we were looking for. Sales Manager, Hugh Hanley was amazing as well. He came over to personally introduce himself, and assured us that we could call him directly with any concerns/issues that we may have. Even Mike from the finance office went above and beyond to make our car-buying experience a great one. Our experience at Plaza Ford was leaps and bounds better than any of the car dealerships that we had visited previously, (and it was a lot!). Gordy, we cannot thank you enough for the exceptional customer service! We will be Plaza Ford customers for life after our experience! -Tonya & Chris Franz More

Great buying experience Elliot handled my internet inquiries; and, he set up my test drive meeting. He was very helpful. Gordy Mueller made the day a great buying experienc Elliot handled my internet inquiries; and, he set up my test drive meeting. He was very helpful. Gordy Mueller made the day a great buying experience. He handled all the details quickly. I would definitely recommend! More

Terrible Service. Rude employees Went in to meet with Frank on the advice of a friend. We had a car we found from a different dealer and asked him what he could do for us, practically Went in to meet with Frank on the advice of a friend. We had a car we found from a different dealer and asked him what he could do for us, practically handing him the sale if his price was competitive. The first impression he gave us was unwelcoming and that we were wasting his time, even though we handed him the car we wanted and we told him we were ready to sign today. Didn't seem to want to help us. Again, his first impression was unwelcoming, we were not an important sale to him. In fact, he literally did not even sit down with us. Stood the whole time. Our minds were made up that we did not want to work with him no matter what price he came back with unless it was really good. Now he came back with a decently competitive price but rolled his eyes and laughed when we said we needed it lower. As teachers we can't stand rolling the eyes and passive rudeness. Said absolutely not happening. We left. Nothing more to be done. On the way out we met with the GM who also said it wasn't happening. We were done there. We ended up going to Packer Ford a few minutes down the road and the experience was the exact opposite. Sales was very helpful, found the car we wanted, and sold us a better one at the other car's price that we drove home today. Steer clear from Plaza and go to Packer if you want a great car buying experience. More

Great car buying experience! Three weeks ago we ventured into Plaza Ford looking for a vehicle to replace our Honda Odyssey. We had already been to CarMax as well as some other bi Three weeks ago we ventured into Plaza Ford looking for a vehicle to replace our Honda Odyssey. We had already been to CarMax as well as some other big name dealerships. My wife was looking for a particular used vehicle with some particular options. We thought it would be a simple process, but we really got the runaround from all the other dealers. When we first pulled into Plaza's parking lot, we were pleasantly greeted by a gentleman whom introduced himself as Gordy Mueller. After a few brief words, he said "take your time, look around and if you see something you like, I'll grab the keys and you guys can take it for a test drive". So after test driving one like she wanted, she was pretty much sold on this particular car. Now all we had to do was locate the exact model with the exact color, and the options she was looking for. After the test drive, we consulted briefly with Gordy, and and at that moment we knew we wanted to buy a vehicle from this guy! Gordy was extremely accommodating, and didn't once suggest we look at another similar vehicle, or another color, but rather suggested that they would locate and find the vehicle we were looking for and one in our budget as well. We are so pleased to say that with teamwork from Hugh Hanley, the General Sales Manager, and Tom Walls, the President & CEO that we have found my wife her dream car! Thanks also to Mike Edzik, the Finance Manager, and the lot service man who were all instrumental in delivering this vehicle after business hours, and for providing a "Super Car Buying Experience" More

Great experience. My son bought his first car and it was a great experience. Everyone we dealt with at this dealership was very friendly and treated us like family. Eve My son bought his first car and it was a great experience. Everyone we dealt with at this dealership was very friendly and treated us like family. Everyone was very helpful and everything went very smooth. We have no complaints. More

Looking for Used Truck We stopped in looking for a small truck, Takoma or Ranger. Gordy asked if he could assist us and we told him what we were looking for. He took our n We stopped in looking for a small truck, Takoma or Ranger. Gordy asked if he could assist us and we told him what we were looking for. He took our number and told us if something came in he would call us. Two hours later, he called us about a Ranger being traded in. We bought it two days later. Great experience - Gordy was great. More

Service was great. Salesman was "the best." We were a Jones Junction buyer for decades. We stopped at Plaza Ford to buy a car for our 16- yr old son, and it was wonderful. They were very atten We were a Jones Junction buyer for decades. We stopped at Plaza Ford to buy a car for our 16- yr old son, and it was wonderful. They were very attentive. The salesman (Gordy) really listened to our needs. He suggested a few cars. We picked one of them. The transaction was great, and so was the deal. Gordy was attentive. The manager and the salesman worked together well-what a nice blend! It was the easiest transaction, and we appreciate how quickly we could buy a car. Car is great! Definitely would refer someone to Plaza Ford. Thank You, Terry and Denise Jones More

Researching new cars Gordy took the time to answer all of my questions and give me a detailed analysis on the vehicle and pricing. He is an outstanding sales person and I Gordy took the time to answer all of my questions and give me a detailed analysis on the vehicle and pricing. He is an outstanding sales person and I highly recommend him without hesitation . Excellent experience. More

Love us some Gordy Mueller!! Never have I met such a great salesperson! Gordy made everything easy. He needs to open a school for other car sales people! Definitely the best sales Never have I met such a great salesperson! Gordy made everything easy. He needs to open a school for other car sales people! Definitely the best salesman I have EVER bought from! I've been a Jeep man for 25 years but with this kind of customer service I will be a Ford man also! Loved the experience Gordy and his sales manager, Hugh, offered my wife and I. More