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Plaza Cadillac - Service Center

Leesburg, FL

4.5
1,306 Reviews

1,306 Reviews of Plaza Cadillac - Service Center

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September 11, 2018

Excellent service Harry (especially) and his fellow associates did an excellent job during my recent visit to service. Extremely professional and friendly. This level o More

by Atsowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry in service
September 11, 2018

great service , everyone was friendly and pleasant. It took a while for the parts to come in but it was not anybody's fault... Keep up the good work More

by pbianchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Yager
September 11, 2018

Excellent service Friendly, professional, efficient . They are always quick to be of good service. They washed the car and vacuumed the inside. The waiting room was c More

by DOMZINGONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2018

Oil change, tire rotation, and multi-point inspection. Great job by Plaza Cadillac. Speedy but thorough service. Very pleased! No further explanation required. Not sure why I have to add anything further t More

by MHAGEN1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't have service summary with me and don't remember names... ??
September 08, 2018

key rotation I had an appointment for a key rotation and they lost my paperwork. I was there almost 3 hours before the service manager found my paperwork. More

by TRAVISVAURIS
Recommend Dealer
No
Employees Worked With
Greg Yager
Sep 25, 2018 -

Plaza Cadillac responded

On behalf of the Service team here at Plaza Cadillac, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the time taken for the repair is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact me at your convenience. Greg Yager General Manager

September 08, 2018

Every person is very caring From the minute I arrive at Plaza Cadillac I am always greeted with a smile and helping hand. Harry is very thorough in making sure that my issues are More

by Cynde Vittoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
September 07, 2018

Window tint Very timely. Visit did not take an hour & tint looks great Service desk was quite busy but once the technician started. It didn’t take long to compl More

by PBIVINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Nelson
September 07, 2018

pleasant experience Very happy with staff from Harry to Jesse will continue to service here and get our next vehicle from this dealeship.Would want to buy and service her More

by MADS11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry ( service )
September 02, 2018

Service Always courteous and prompt. Let you know how service is coming along. Would recommend it’s service dept. To my friends. Thank you again.for your atte More

by CZUPR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Bennett
September 01, 2018

I had a very positive experience they did more than I expect And I felt like they felt I was important Thank you for your service!! I will definitely recommend Plaza Cadillac!! The next time I buy a car they w More

by Dennisvanpatter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry