Plaza Cadillac - Service Center

Excellent I was addressed s soon s I walked in. Made to feel like VIP my entire visit. Things were explained and time taken to make sure I understood. I was addressed s soon s I walked in. Made to feel like VIP my entire visit. Things were explained and time taken to make sure I understood. More

Always a pleasure Having had my SRX serviced here for years, I am always confident in the quality and thoroughness of their work. Whether tricky diagnoses and fixes or Having had my SRX serviced here for years, I am always confident in the quality and thoroughness of their work. Whether tricky diagnoses and fixes or routine maintenance, they have never disappointed. More

Oil change and Rotate/Balance At first my Rotate and Balance was made worse, took the car back and they provided good customer service and fixed the balance which was off due to e At first my Rotate and Balance was made worse, took the car back and they provided good customer service and fixed the balance which was off due to equipment out of calibration. Thank you. More

Service The staff was efficient andfriendly. The waiting area was clean and comfortable. Appointment time was adhered to. Overall, it was a pleasant experienc The staff was efficient andfriendly. The waiting area was clean and comfortable. Appointment time was adhered to. Overall, it was a pleasant experience. I would recommend Plaza to anyone. More

Great They fixed what was required and found a problem I was not aware of and was able to make the repair during the service time. They fixed what was required and found a problem I was not aware of and was able to make the repair during the service time. More

Always great service We have closer choices of Cadillac dealerships, but drive the hour each way to go to Plaza Cadillac. Have been for past 3 vehicles purchased new (Esca We have closer choices of Cadillac dealerships, but drive the hour each way to go to Plaza Cadillac. Have been for past 3 vehicles purchased new (Escalades) from Plaza. Harry is out advisor. More

Repair Timely , accurate , friendly. Given transportation when repair exceeded original estimate. Original parts used instead of generic Car looks as good Timely , accurate , friendly. Given transportation when repair exceeded original estimate. Original parts used instead of generic Car looks as good as new and cleaned inside and out. More

The office personnel were outstanding and courteous to me. The staff was very pleasant and answered all of my concerns and questions. When my car was ready, I was called and informed immediately. Thanks for The staff was very pleasant and answered all of my concerns and questions. When my car was ready, I was called and informed immediately. Thanks for taking care of my car. More

Great service Service was great. David was very professioal and curtious. One of the best service advisors I have encounted. Waiting area very accommodating. Coffee Service was great. David was very professioal and curtious. One of the best service advisors I have encounted. Waiting area very accommodating. Coffee and donuts a great touch. More