Plaza Cadillac - Service Center

Professional and relaxing. I know I will always be explained to my understanding what my car needs are and Harry has always taken the time to make sure I understood. Thank you H I know I will always be explained to my understanding what my car needs are and Harry has always taken the time to make sure I understood. Thank you HARRY!! More

Extremely helpful Recently moved to this area and since moving here Greg and the service dept have been extremely friendly and helpful with any and all my needs. Had a Recently moved to this area and since moving here Greg and the service dept have been extremely friendly and helpful with any and all my needs. Had a problem with my car prior to moving into area but only visiting and they jumped right in as if I were a long time customer. Plaza is my place to go. Thanks guys More

Oil Change and Transmission fluid check and/or change Service was very good, and I was explained that the Transmission plug was stripped and could not get to check the fluid at that time and could come ba Service was very good, and I was explained that the Transmission plug was stripped and could not get to check the fluid at that time and could come back when I had more time to get if fixed. Service information was very helpful. More

great people to deal with, kind courteous Honest, kind and courteous service. always agreeable with scheduling times for us. very patient and explains everything in detail to our understandi Honest, kind and courteous service. always agreeable with scheduling times for us. very patient and explains everything in detail to our understanding. seem to go "the extra mile" More

Service call Dealership has great people and gives great service. We have always had a pleasant experience working with all the departments in the Plaza Cadillac Dealership has great people and gives great service. We have always had a pleasant experience working with all the departments in the Plaza Cadillac dealership. More

Customer services excellence Your employees are so welcoming and helpful always ready to fulfill all your car needs on their services in a very short period of the, thank you so m Your employees are so welcoming and helpful always ready to fulfill all your car needs on their services in a very short period of the, thank you so much for your service. More

Services So I have had multiple services there over the last 3 years since moving here. Once after a service there were splotches of grease left on the fender. So I have had multiple services there over the last 3 years since moving here. Once after a service there were splotches of grease left on the fender. Another time a dirty shop rag was left on the seat. Two services ago I got home and my wife noticed we were missing a valve stem cap. I mentioned on the next service and hoped they'd found and kept it or had one to replace it with. No such luck and now I have 3 Caddilac valve stem caps and one that doesn't match. I had to buy those from the caddy dealer when I bought the car. I'm buying replacements. It's just always some small disappointing thing. More

Perfect! The service department is outstanding: very conscientious, concerned, and punctual! They are wonderful about informing you about a problem and what t The service department is outstanding: very conscientious, concerned, and punctual! They are wonderful about informing you about a problem and what they can do to remedy it. They take care of your car’s needs and get you back on the road with a smile (and a clean car)! You can always feel confident this service department will be helpful. More

A pleasant experience at the shop! Any time that you have to bring your car to the dealership for services you tend to look at it as an adventure, as you never know what will be the ou Any time that you have to bring your car to the dealership for services you tend to look at it as an adventure, as you never know what will be the outcome. How ever, any time I visit Plaza Cadillac of Leesburg, it's a totally different experience. From the moment that you set up your appointment until you drive out, it's a very positive and enjoyable experience. Don't let the name Cadillac scare you! The value for the services that they provide is worth the trip. At reasonable rates too! More

Above par. When the vehicle is brought in for service the repairs are done correctly the first time which leaves the customer feeling secure and comfortable with When the vehicle is brought in for service the repairs are done correctly the first time which leaves the customer feeling secure and comfortable with the quality of work done. More