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Plaza Cadillac

Leesburg, FL

4.5
1,717 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida. We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help. Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes. We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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8893 US-441

Leesburg, FL

34788

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Showing 1,717 reviews

January 31, 2019

Great experience I did not have an appointment but because of my car problem the service department got me into the shop within a short time and find the problem which More

by Duckin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Feb 01, 2019 -

Plaza Cadillac responded

Thanks so much for your great review of our Service department. We greatly appreciate your business and look forward to serving you in the future. Greg Yager General Manager

January 31, 2019

The experience was wonderful My wife showed up they took care of her right away they treated her like a queen that she is, that’s so important to me that somebody is watching ove More

by tomschettino@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Bianchi made sure I wife was taken care of great guy
Feb 01, 2019 -

Plaza Cadillac responded

Tom, So glad to hear that everything met all of your expectations with your Service visit. Thanks so much for your patronage and wonderful review. Greg Yager General Manager

January 30, 2019

Professional and efficient as always I brought my 2003 Corvette in for an oil change, transmission fluid change and wiper blades. All completed to my satisfaction. Also had car washed. More

by ITZFUN03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Akarcay
January 29, 2019

Warranty Battery Replacement From start to finish my experience was wonderful! Harry and Steve, the service writers, were awesome! I called with a dead battery and they worked m More

by Jamie G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry, Steve (both service writers). Bob (tech who took care of my car).
January 29, 2019

Very professional staff. Through and explain details. Very happy with the staff. Professional, through.and prompt. When I called for service they got me in right away. You were unable to do the necessary More

by Bonnie1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ballard
January 25, 2019

experience with salesman Salesman knowledgeable and explained the features of the XT5 fully when we buy our next car we plan to talk with him this will be our second XT5 More

by GDHENNING61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Giovanetti
January 24, 2019

professional Cordial, knowledgeable desk staff. Throrough and timely service staff and loved the free wash. Wait was acceptable for work being performed with a com More

by PMACGRATH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Jan 24, 2019 -

Plaza Cadillac responded

Thanks so much for your business and great review of our dealership. We look forward to serving you in the future. Greg Yager General Manager

January 23, 2019

Transmission repair Our transmission failed between Christmas and New Year and Steve from the service department was very helpful and professional. I live 59 miles away More

by DWH1211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Greg Yager
Jan 24, 2019 -

Plaza Cadillac responded

So sorry that your transmission but happy that we were able to take care of your needs and make it as painless as possible. Greg Yager General Manager

January 22, 2019

Excellent service The Service dept is very knowledgeable in understanding what my car was needing, courtesy in making sure I had a car to drive, very respectful as well More

by PAMELARATCLIFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry and Steve
January 22, 2019

Service was excellent Service was quickly done and the service manager, Patrick, was very accommodating. Athena, the cashier, was courteous and professional, and explained More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick and Athena
Jan 23, 2019 -

Plaza Cadillac responded

So glad to hear that your service visit went as expected. Thanks so much for your business and we look forward to serving you in the future. Greg Yager General Manager

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