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Plaza Cadillac
Leesburg, FL
1,665 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,665 reviews
December 10, 2018
Excellent Service Can’t say enough about the service department in general and in particular service advisor Steve Wiggins. Steve worked on my navigation system proble Can’t say enough about the service department in general and in particular service advisor Steve Wiggins. Steve worked on my navigation system problem until he was able to resolve the issue. That is the reason I will purchase my next Cadillac from Plaza Cadillac. More
by Caddy
Verified CustomerEmployees Worked With
Steven Wiggins
December 10, 2018
Excellent Service Steve and Harry are always extremely helpful, friendly and professional, no matter how busy they are. They are excellent customer service representat Steve and Harry are always extremely helpful, friendly and professional, no matter how busy they are. They are excellent customer service representatives and a direct reflection on the dealership. Have always received first class service. Thank you! More
by Giulia
Employees Worked With
Steve and Harry in service
December 09, 2018
Absolutely tops! They give you fast and professional attention. Always courteous service with all the details up front. Very friendly and they make you feel important They give you fast and professional attention. Always courteous service with all the details up front. Very friendly and they make you feel important every visit. Truly a great experience. More
by Dannyd516
Employees Worked With
Steve and Harry the service advisers
December 08, 2018
Roadside Assistance Friendly and prompt. Fixed the issue promptly as we were 2 1/2 hours from home and needed assistance. Thank you for helping out a stranded family. Friendly and prompt. Fixed the issue promptly as we were 2 1/2 hours from home and needed assistance. Thank you for helping out a stranded family. More
by JCollinsRN
Employees Worked With
Roadside assistance
December 08, 2018
Warranty and normal service The service department is very courteous and responsive. The service performed on my ATS was excellent I have been to Plaza Cadillacs in the past, The service department is very courteous and responsive. The service performed on my ATS was excellent I have been to Plaza Cadillacs in the past, with good service each time More
by johnfrichards
Employees Worked With
Service department
December 08, 2018
Cue Screen Very helpful and sensitive to my prior concerns with my Cue screen. Called GM and neogiated reduced amount to replace screen for me. Thankful for Ste Very helpful and sensitive to my prior concerns with my Cue screen. Called GM and neogiated reduced amount to replace screen for me. Thankful for Steve helpinng me. More
by Ms Ann
Employees Worked With
Steve Service department
December 08, 2018
Outstanding CJ and Robby as well as Russ all made our buying experience the very best. We will continue to be a loyal Cadillac owner and customer of this dealersh CJ and Robby as well as Russ all made our buying experience the very best. We will continue to be a loyal Cadillac owner and customer of this dealership. We are also big fans of the service department. The service department is why we first gave the sales side an opportunity. We were not disappointed with our decision. More
by Fuzzy
December 07, 2018
Repairs to CTS Touchscreen had frozen up. A new screen was ordered and installed in 2 days as promised. Asked for a tire rotation and oil change also and it was don Touchscreen had frozen up. A new screen was ordered and installed in 2 days as promised. Asked for a tire rotation and oil change also and it was done efficiently. Friendliness cleanliness, professional, courtiousness, and great location are all truly appreciated. Also a 2019 car was loaned which was awesome. Thank you all and MERRY CHRISTMAS AND HAPOY NEW YEAR🎄 More
by Punki
Employees Worked With
Harry in Service
December 05, 2018
Great experience. We just stopped in to look at one of the used cars. The sales staff was very friendly, welcoming, and low pressure. They answered our questions and ga We just stopped in to look at one of the used cars. The sales staff was very friendly, welcoming, and low pressure. They answered our questions and gave us a good amount for our trade-in vehicle. We finalized all the paperwork fairly quickly and drove away with our “new” vehicle. Everyone treated us very well! More
by Lloyd
December 03, 2018
It was pleasant. We were not pressured. The experience was very pleasant. We were not pressured to buy a vehicle. Jesse answered all our questions. And we are very satisfied with the vehicle The experience was very pleasant. We were not pressured to buy a vehicle. Jesse answered all our questions. And we are very satisfied with the vehicle we purchased. Jessie is an excellent sales person. More
by Juan Valentin
