Plaza Cadillac
Leesburg, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Service with a can do attitude Always listens to issues and investigates thoroughly. Keeps informed on progress and solves any time issues. Had a difficult issue once and the team Always listens to issues and investigates thoroughly. Keeps informed on progress and solves any time issues. Had a difficult issue once and the team solved it by good old investigative hard work. A stellar performance! More
Tire problem Went for a tire problem. They were able to do a permanent patch at a reasonable price. Great service as usual. I have used them many times. Went for a tire problem. They were able to do a permanent patch at a reasonable price. Great service as usual. I have used them many times. More
Excellent Steve was very professional and explained the work detail. Excellent service and friendly I would recommend Plaza to anyone. Always efficient and t Steve was very professional and explained the work detail. Excellent service and friendly I would recommend Plaza to anyone. Always efficient and thorough. Good job! More
Service department My service guy Harry Akarkay is attentive and respectful. The service folks in general are excellent in customer service. The parts department front My service guy Harry Akarkay is attentive and respectful. The service folks in general are excellent in customer service. The parts department front desk fellow is helpful and ready to serve. More
Very incompetent These folks are very rude and not very willing to work with you. I was on travel and my wife bought supposedly a new 2019 XT5 Luxury FWD from them. These folks are very rude and not very willing to work with you. I was on travel and my wife bought supposedly a new 2019 XT5 Luxury FWD from them. The car had 388 miles on it and they told my wife it was a new car. When I returned and saw the car I questioned if it was new. They said it was, it was a dealer trade. After checking with CarGurus the car is worth $45000, she paid $54000 for the car. The sales manager said he lost money on it. Don't trust these people. They are con artists and are truly terrible people to deal with. Sure they took advantage of a woman but they have no scruples. Be aware of these terrible human beings. More
4 new tires Steve gave me a great price on new tires, installed and out the door. Great service. Easy to make appointment on line. In and out in just 1 and half h Steve gave me a great price on new tires, installed and out the door. Great service. Easy to make appointment on line. In and out in just 1 and half hours. More
Always good Always receive good service ! Miss Greg the old GM . Seems like more used cars . I bought a new Escalade in Texas because you had no good inventor Always receive good service ! Miss Greg the old GM . Seems like more used cars . I bought a new Escalade in Texas because you had no good inventory to select from .. More
Fourth purchase from an excellent dealership The 2020 XT5 just acquired is my fourth purchase from Plaza Cadillac. I have high praise for the service and support I have received from this excelle The 2020 XT5 just acquired is my fourth purchase from Plaza Cadillac. I have high praise for the service and support I have received from this excellent dealership. I am pleased to recommend their people and facilities at every opportunity. More
Went in because I had a leak in my tire Went in to have my tire fixed because I had a leak in my tire now previous before this I went in for the same reason about three or four months ago f Went in to have my tire fixed because I had a leak in my tire now previous before this I went in for the same reason about three or four months ago for the same reason he said it needs to be replaced could not be fixed but I did need new tires I bought four brand new tires so when I went in this trip which was September 20th I had the same issue the tire cannot be fixed so I need a new tire which again that’s $275 for one tire, so I asked them don’t they cover because these are brand new tires I just got them from you he said no we do not carry Road hazardous so this tells me I will not be getting my tires from them any longer because now I bought five new tires in the last 3 or 6 months More
Very fast completion of purchasing paperwork. I was very impressed with my sales associate, Jonathan. He was very knowledgeable about the xt6 I purchased. No pressure, no hard sales talk. Nice I was very impressed with my sales associate, Jonathan. He was very knowledgeable about the xt6 I purchased. No pressure, no hard sales talk. Nice guy. Enjoyed doing business with him and would recommend him to anyone Whole crew there very professional. Glad I went there. More