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Platinum Volkswagen

Hicksville, NY

4.4
1,044 Reviews

340 West Old Country Road

Hicksville, NY

11801

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1,044 Reviews of Platinum Volkswagen

January 03, 2013

Doreen and David made the process of leasing a car simple and comfortable. They were extremely helpful in guiding me to decide on the right car -- in a pressure and hassel free environment. They were very More

by Vromano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2013 -

Platinum Volkswagen responded

Your glowing recommendation of our dealership makes us proud to call Doreen and David members of the Platinum Volkswagen team. Making sure our customers don’t feel pressured while they are at our dealership is something we try to make sure of. Additionally, providing our customers with a comfortable, accommodating environment to buy or lease a car in is our top priorities and we are glad to hear that you felt relaxed during your time here. Thank you for the recommendation of our dealership and please don’t hesitate to come by our dealership if we can help you out with anything at all. Sincerely, Josh Lever – General Manager – josh@platinumvw.com

January 01, 2013

AFter being promised last Wednesday my new 2009 certified preowned VW Eos car would be in pristine condition inside and out by Doc P and AJ Fiore I went to pick up my car today and there was a dent on the fr More

by beachgirl1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
GM Never got his name while he was yeling, Doc P
December 30, 2012

Best place to buy a car. Just came back and bought 2nd car from Platinum. Worked with A.J fiore again, best guy...knows his cars, very friendly and professional. I would only come here to buy a car from A More

by evaggelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2012 -

Platinum Volkswagen responded

We love hearing that A.J. did such a great job for you the first time you came by, that you didn't have any doubt in coming back and seeing us again. A.J. is just one of the many great employees we have at Platinum Volkswagen who are ready to help our customers find their dream car at the right price. We give our staff the top notch training to make sure that customers will get the best out of their experience here and be treated with the highest level of respect. Thank you for taking time out of your day to let us know about the great job A.J. has done for you both times you've come by Platinum Volkswagen! Sincerely, Josh Lever – General Manager – josh@platinumvw.com

December 28, 2012

After my car and home had been destroyed by Hurricane Sandy, I was unsure of exactly what I should do as far as purchasing a new car went. I had previously visited other dealers; however, I must say tha More

by Tgrosso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Grosso
Dec 31, 2012 -

Platinum Volkswagen responded

We are deeply sorry to hear about your car and home, but we appreciate that you came to see us because of Doreen’s previously great service. We do our best to make sure that we can accommodate all of our customers in a timely fashion and get them as many options as possible. It was our pleasure to help you turn this negative situation into a positive experience with our dealership. We encourage you to come by and see us again if you need any help whatsoever. Also, if you are interested in service specials and offers, be sure to like us on Facebook and follow us on Twitter to gain access to exclusive deals for our fans. Thank you again and we hope to see you very soon! Sincerely, Josh Lever – General Manager – josh@platinumvw.com

December 23, 2012

What a great car buying experience. Having Purchased many other brands in the past including Lexus, Ford, Mazda, Honda & Chrysler this was the BEST one of the lot. Friendly, informative sales p More

by JohnDiChiara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocio Burgos
Dec 24, 2012 -

Platinum Volkswagen responded

John, thank you for taking the time to share your feedback with us! We know how stressful buying a new vehicle can be and we do our best to ensure nothing but a positive experience for our customers. Buying a new vehicle should be fun and exciting! We hope that you are enjoying your new Passat and we hope to see you in the future. Don't forget to visit our Facebook and Twitter pages for upcoming specials. Sincerely, Josh Lever - General Manager - josh@platinumvw.com

December 12, 2012

Comfortable, friendly and they feel like old friends. Comfortable, friendly and they feel like old friends. Quick mucking also liked. I liked the activities of the young salesman very much. I think the More

by jongswoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2012 -

Platinum Volkswagen responded

Thank you for writing this great review of us! We aim to make every customer feel at home while they are visiting Platinum Volkswagen. We're glad to hear that your experience at our dealership was a great one and we can't wait to see you again. Regards, Josh Lever - GM - josh@platinumvw.com

December 11, 2012

We love our new 2013 Passat! Platinum is by far the best car dealership my family has worked with. This is my families 5th car from Platinum and we are impressed with their knowledge, professionalism and se More

by cristinad85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2012 -

Platinum Volkswagen responded

Congratulations on your brand new Passat and thank you for taking the time to write this great review of our team and dealership! At Platinum Volkswagen, we do our best to make sure our customers are comfortable with their payments and options on their new vehicles. We love hearing that we've done nothing but provide excellent service every time you have visited and that it has made you come back for your fifth vehicle from us. We look forward to seeing you again in the future! Regards, Josh Lever – GM – josh@platinumvw.com

December 10, 2012

My wife and I just leased a 2013 VW Bug from Joe at Platinum. The service could not have been nicer. He didn't talk circles around us and he tried to make sure we were very comfortable every step of th More

by saxmfone1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSEPH RICCOBENE
Dec 10, 2012 -

Platinum Volkswagen responded

First, congratulations on your new vehicle and thank you for writing this great recommendation of Joe! One of our top priorities at Platinum Volkswagen is making sure that we work with our customers and do what's best for them. Making sure our sales process is smooth and getting our customers the right car for the right price is something we pride ourselves on. Make sure that you follow us on Twitter and like us on Facebook to gain access to exclusive content. Regards, Josh Lever – GM – josh@platinumvw.com

December 07, 2012

Mr. Fiore called me and asked me to bring in my 2010 Jetta for an appraisal which I did and then I purchased a 2013 Jetta with no money down and essentially the same payments I was making before. It wa More

by susan7228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Levine
Dec 10, 2012 -

Platinum Volkswagen responded

Susan, thanks for writing this amazing review of our dealership and congratulations on your 2013 Jetta! We love hearing that we were able to get you a great deal and get you into a new car that you absolutely love. If you have any questions or concerns, don't hesitate to come by and see us. If you would like access to exclusive content from our dealership, be sure to like us on Facebook and follow us on Twitter. Regards, Josh Lever – GM – josh@platinumvw.com

December 07, 2012

I found AJ to be responsive to my needs. I had asked about various options and pricing and he was very patient with my needs and desires More

by dmbren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david brensilber
Dec 10, 2012 -

Platinum Volkswagen responded

Thank you for taking the time to write this outstanding review! We do our best to make sure that we offer multiple options on all our vehicles to ensure our customers can be comfortable with their purchase. We are glad to hear that AJ could make your visit with us pleasant and we looked forward to seeing you again soon. Remember to be sure to like us on Facebook and follow us on Twitter to hear about contests exclusive to our fans! Regards, Josh Lever – GM – josh@platinumvw.com

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