
Platinum Volkswagen
Hicksville, NY
By Type
1,039 Reviews of Platinum Volkswagen
Platinum VW blows me away! :) Darlene is #1 Platinum VW handled my lease for a 2nd time and Darlene Acona was so spectacular her and her boss helped me immensely and got me a great deal for my 2 Platinum VW handled my lease for a 2nd time and Darlene Acona was so spectacular her and her boss helped me immensely and got me a great deal for my 2nd car. Thanks team! More
excellent customer service Friendly and very helpful staff...a great expierience all together. I reccomend anybody interested in vws to make them your first stop before going an Friendly and very helpful staff...a great expierience all together. I reccomend anybody interested in vws to make them your first stop before going anywhere else More
Excellent Service and a Great Price! My name is Victoria Kotz and my husband and I purchased a VW Passat for our daughter from a terrific, efficient, very knowledgable and the most caring My name is Victoria Kotz and my husband and I purchased a VW Passat for our daughter from a terrific, efficient, very knowledgable and the most caring sales associate of yours, Darlene Ancona. Darlene went above and beyond with her professionalism and made our experience stress free and very smooth. The service was fast and actually very enjoyable and pleasant, thanks to Darlene and Jim. We also would like to acknowledge Jim, who patiently and kindly were over all of the car features with us. Jim, thank you very much! We will definitely recommend this dealership to our friends and family and will gladly return in the future. Darlene, Jim and Josh, thank you for everything , we are very happy to have dealt with all of you! More
Amazing Service and Great Prices! Had such an amazing experience at Platinum Volkswagen. Just purchased my third car - thanks to the great team at Platinum. Walked in Saturday morning Had such an amazing experience at Platinum Volkswagen. Just purchased my third car - thanks to the great team at Platinum. Walked in Saturday morning - my car was ready to be driven off the lot in less than 2 hours. Talk about great service! Manny, the salesman, who helped me - is very knowledgeable and a pleasure to deal with. Josh, the owner, is a great guy. Very hands on - wanted to make sure I got the best deal around. No need to even shop around. Just shop at Platinum VW! Dillon More
Outstanding Customer Service I picked up my new Jetta SE on Tuesday and I have been raving about the super easy process and personalized customer service to all of my family, frie I picked up my new Jetta SE on Tuesday and I have been raving about the super easy process and personalized customer service to all of my family, friends and co-workers ever since. This is my second purchase with Platinum Volkswagen. My first experience was with Joe (who has since been promoted - congrats Joe!) and this time around I had the pleasure of working with Danny. He listened to what I needed and wanted and over-delivered. I was able to fill out and send the financing application to Bill over the weekend and Danny and Joe worked out all the remaining details on Monday including contacting my car insurance company. When I arrived at Platinum VW after work on Tuesday, he had the new car waiting to drive off the lot. He sat in the car with me and explained all the new bells and whistles and had me try out the navigation system and Bluetooth to get a feel for the new features. While I was in Joe's office, signing my paperwork, Danny moved my license plates and he was kind enough to move the few items I left in my car and place them into my new car - all in their proper places. I was in and out in under an hour. Just amazing. Thanks you guys. I'll be back again and again and again. More
Overall good experience I purchased used certified car from this dealer. I sat with Manny the sales representative, he was good and straightforward with all the fees that I w I purchased used certified car from this dealer. I sat with Manny the sales representative, he was good and straightforward with all the fees that I would have to pay. Once I came in to pick up the car, it was easy and painless. overall a great experience, I would defiantly recommend this dealership to anyone looking for a Volkswagen. More
Amazing Customer Service | Highly Recommended HUGE thanks to Darlene! I picked up my new Tiguan SE yesterday and couldn't have been happier with everything. She tailored absolutely everything to m HUGE thanks to Darlene! I picked up my new Tiguan SE yesterday and couldn't have been happier with everything. She tailored absolutely everything to my needs, while being conscious that I had a budget I wanted to stick to. She was so incredibly sweet and helpful with absolutely everything. She sent me an e-mail 1ce sometimes 2ce a day just to give me updates on my car. When I went to trade-in my car, she was even outside shining the exterior! Now THAT's customer service! I also worked with Joe and Moses who were so incredibly kind and helpful as well. I would definitely ask for Darlene though if you go here, she went above and beyond, and I couldn't be more happy with the experience she provided me. THANK YOU DARLENE YOU'RE THE BEST! :) More
Quick and easy Manny was great! Really helped me out a lot! I would definitely recommend this dealer to everyone!! Love my new car! I will definitely be back when my Manny was great! Really helped me out a lot! I would definitely recommend this dealer to everyone!! Love my new car! I will definitely be back when my lease is up! More
Experience Was Great Manny was very informative, honest and helpful. Explained everything I needed to know and even got my payments lowered. The numbers were very accurate Manny was very informative, honest and helpful. Explained everything I needed to know and even got my payments lowered. The numbers were very accurate and made my trade in experience very easy. Highly recommend this dealership. More
Great First Car Buying Experience I had the pleasure of working with Doc for my first car buying experience and he was both professional and knowledgeable. He helped me find a great c I had the pleasure of working with Doc for my first car buying experience and he was both professional and knowledgeable. He helped me find a great car for an affordable price without overselling me but instead listening to what I needed. He definitely made this experience enjoyable and stress-free! Also, having a personal tour of my new Tiguan allowed me to drive away with a full understanding of how the car worked, thanks to Jim Fry. I could not have asked for a better experience with Doc and would highly recommend Platinum Volkswagon to friends and family. More