Platinum Volkswagen

Came in with uncertainty; left confident with our purchase! Excellent guidance and concern to help us find the right car was there almost as we walked in to Platinum Volkswagen. Our issues and worries ranged Excellent guidance and concern to help us find the right car was there almost as we walked in to Platinum Volkswagen. Our issues and worries ranged from a car with safety, affordable monthly leasing price, credit issues and many more. Our sales consultant, William T. was outstanding and his knowledge and sincerity made us feel very confident in our ultimate choice of the 2015 VW Jedda. From detailed explanations about the car to handling our auto insurance, William T and his dedicated associates simplified our car buying experience. Platinum VW is probably only one of a handful of top dealerships in our Nassau County area and we really appreciated the low-key, non pressurized atmosphere. - C.F. More

Smooth Leasing Experience Nicely arranged 2 test drives and quickly helped me figure out what I need. The overall process went smoothly and was the most efficient process I hav Nicely arranged 2 test drives and quickly helped me figure out what I need. The overall process went smoothly and was the most efficient process I have ever experienced with auto dealers. More

This was my 2nd amazing experience at Platinum! From our first conversation Manny was extremely professional. He was knowledgeable as well as helpful. Manny was able to answer all of my questions wi From our first conversation Manny was extremely professional. He was knowledgeable as well as helpful. Manny was able to answer all of my questions with ease. Manny worked very hard to get the perfect deal done, so that I could drive home in an awesome new car!! More

Test Drove VW Passat I made an appointment to test drive a Passat and was extremely surprised to find that I was driving a 4 cylinder car. The pickup and the ride were exc I made an appointment to test drive a Passat and was extremely surprised to find that I was driving a 4 cylinder car. The pickup and the ride were excellent. Joe Riccobene took me on a test drive and explained the features of the car. All in all the dealership was a very pleasant and a low pressure experience. If I hadn't had a Passat for over 13 years, I probably would have bought the 2015. For me, it came down to needing a change. I appreciated Joe's knowledge and professionalism. Even though I did not purchase a VW this time around, I recommend Hicksville VW and Joe in particular. More

Wonderful experience Second time to this dealer. No hassles. Knowledgeable salesman dicussed different models compared to what we had. Test drove two vehicles . Everyone p Second time to this dealer. No hassles. Knowledgeable salesman dicussed different models compared to what we had. Test drove two vehicles . Everyone pleasant and informative. More

Awesome! Manny was amazing! Extremely professional, patient, and helpful. Answered all of my questions and then some. I would easily recommend him as well as P Manny was amazing! Extremely professional, patient, and helpful. Answered all of my questions and then some. I would easily recommend him as well as Platinum Volkswagen to anyone interested in purchasing a new car. For someone who doesn't know a lot about cars, they are so knowledgeable and willing to accommodate. A really great experience! More

2015 Jetta TDI SE Lease Five stars! Manny and the rest of the Platinum VW team were attentive, respectful, and professional. They were able to find me the exact car I was loo Five stars! Manny and the rest of the Platinum VW team were attentive, respectful, and professional. They were able to find me the exact car I was looking for even though they did not have it in stock and within the week as well. Hassle free, I would definitely recommend Manny any day. More

Great Service Team I have to say what an exceptional staff Platinum employs. Two days ago I experienced mechanical issues with my Tiguan and contacted the dealership I have to say what an exceptional staff Platinum employs. Two days ago I experienced mechanical issues with my Tiguan and contacted the dealership from which I purchased the vehicle ( 2nd vehicle in 5 years) and was left with a feeling that they really couldn't care about my situation. Believe me I get it vacations, volume, etc etc. Thank god a friend of mine recommended platinum. Upon my arrival this I was greeted with "how can I help you" from the fellow checking in the car to a experienced professional "Dee" who put me at ease with the issues at hand. Just picked up the car, washed, running smooth. Thank you to all the staff More

New car I had ordered a 2015 4-Door GTI "S" with performance and lighting packages which is a pretty rare combo in may and waited until June for it to come in I had ordered a 2015 4-Door GTI "S" with performance and lighting packages which is a pretty rare combo in may and waited until June for it to come in. Every time someone had contacted me they were extremely nice and helpful and especially patient as I work midnight shifts . Manny, Joe and Moses were all extremely helpful with my requests for the car everything I had asked for was taken care of. When the car finally came in late June they had called me on a Friday and said I could pick it up the next day. I asked if they could wait until the next Monday. Went that next Monday after work and was greeted by smiles and congratulations on the new car. Even though all the paperwork wasn't done yet. After it was all said and done I couldn't be more pleased by their service and attitude. 100% would recommend for others, and if i'm going to get another VW I know where i'm coming back to More

Buying a car I bought a new car and the service was excellent. The salesman was very patient with us. He led us to buy the perfect car. I bought a new car and the service was excellent. The salesman was very patient with us. He led us to buy the perfect car. More