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Platinum Volkswagen

Hicksville, NY

4.7
1,030 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile. Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated. We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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340 West Old Country Road

Hicksville, NY

11801

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Showing 1,030 reviews

September 25, 2023

2nd time working with manny, both time has been a pleasure getting a car with him! He makes everything fast and easy for me! So happy with both of my cars, I will definitely come back when I need to More

by Monicargf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Platinum Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that Manny had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Monica, and we thank you for choosing Platinum Volkswagen! josh@platinumvw.com

September 05, 2023

Vildan helped me find the exact car that I wanted. She let me know whenever a new vehicle was coming into the dealership and made the whole process smooth More

by Ai11
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Platinum Volkswagen responded

It's fantastic to hear that Vildan provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Platinum Volkswagen! josh@platinumvw.com

September 05, 2023

Thank you Manny for making the process seamless. Your ability to make the client feel informed and comfortable is to be commended. Thanks again for my new VW. I absolutely love it!! More

by Brooklyngirl!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Platinum Volkswagen responded

Thank you for your kind words for Manny and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Platinum Volkswagen. josh@platinumvw.com

August 28, 2023

This dealership was great; very friendly and efficient. Specifically Manny, who helped make my buying experiences seamless and overall very positive. He was very thorough in explaining everything and helpe More

by Mattgiocastro2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Platinum Volkswagen responded

Thank you, Matt, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Manny and our team, and we look forward to working with you again. josh@platinumvw.com

August 22, 2023

I worked with Vildan on potentially buying a new Atlas. She was absolutely fantastic. I was working on doing a trade in and she explained the entire process to me. She provided a lot of information to help More

by cbautista1002
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Platinum Volkswagen responded

It's great to hear that Vildan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Platinum Volkswagen! josh@platinumvw.com

August 17, 2023

Small dealership but able to focus on each individual client and get them the best deal possible! More

by westcoast99
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Platinum Volkswagen responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Platinum Volkswagen! josh@platinumvw.com

June 30, 2023

Manny helped me after I had a bad experience at another dealership when trying to buy a new car. He got me a better deal, and was a pleasure to deal with. Great communication and hassle-free experience. Th More

by cyn676
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Platinum Volkswagen responded

Thank you for your kind words for Manny and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Platinum Volkswagen. josh@platinumvw.com

June 24, 2023

Platinum Volkswagen engages in deceptive practices, fails to uphold commitments, and provides unreliable service. Check your itemized bill carefully before leaving this place to avoid hidden charges and infl More

by salvis97
Recommend Dealer
No
Employees Worked With
Josh Lever
1.0
This rating includes all reviews, with more weight given to recent reviews.
Moses Quiroz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lucas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny lucas
Jun 24, 2023 -

Platinum Volkswagen responded

You bought your own leased vehicle. Platinum did the title work however your car was already registered so Platinum was not required to update the registration on your vehicle. When you called you were advised all you have to do is pay the DMV the fee and send back the paperwork to update your registration. We wish you the best of luck.

May 19, 2023

Manny is an exceptional car salesman and I would like to share my review of his outstanding service! Manny is extremely knowledgeable and takes the time to explain the process. I have leased 2 cars with Man More

by KayCee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023 -

Platinum Volkswagen responded

It's great to hear that Manny was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Platinum Volkswagen! josh@platinumvw.com

May 12, 2023

Vildan was great and super helpful. We would have loved a better deal but unsure the current marker allows for that. More

by NewTigjen
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
VILDAN Senadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Platinum Volkswagen responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Platinum Volkswagen! josh@platinumvw.com

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