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Platinum Volkswagen
Hicksville, NY
1,029 Reviews
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.
Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated.
We would like to welcome you to the “All New Platinum Volkswagen”. We are a family owned and operated dealership and have instilled a “Family First” environment here at Platinum. We believe you, our customer, are part of the family. This is the basis for our business. You will see and feel the difference as soon as you step into our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,029 reviews
November 19, 2024
Manny is extremely helpful and knowledgeable about everything VW! We are so pleased we worked with Manny. He handles everything with ease and we are very grateful for his expertise. 👏☺️ everything VW! We are so pleased we worked with Manny. He handles everything with ease and we are very grateful for his expertise. 👏☺️ More
by Kate Aurre Meyer
Employees Worked With
November 08, 2024
Vildan is such a helpful person! She explains the details of the vehicle so well. Our car buying experience was a great one. Thank you so much to Vildan and the wonderful Platinum VW She explains the details of the vehicle so well. Our car buying experience was a great one. Thank you so much to Vildan and the wonderful Platinum VW family! More
by ilsent
Employees Worked With
November 01, 2024
Vildan Senadam was awesome. She was patient, knowledgeable, and kind, making the whole experience pleasurable. She was patient, knowledgeable, and kind, making the whole experience pleasurable. More
by Lanieves4
Employees Worked With
October 31, 2024
Honestly this is the best dealership my wife and I have ever been to. Josh and Vildan were great and made it super easy for us to pick out our new vehicle. Thank you so much for the effort and quality serv ever been to. Josh and Vildan were great and made it super easy for us to pick out our new vehicle. Thank you so much for the effort and quality service you and your team provided. More
by steve
October 30, 2024
I dropped off my car for a simple battery change, but when I picked it up, the window switch was broken and had sharp edges. They are denying that the damage happened while the car was in their care and when I picked it up, the window switch was broken and had sharp edges. They are denying that the damage happened while the car was in their care and are insisting I should cover the $99.95 cost to replace the switch. I'm frustrated by their refusal to take responsibility, as I should not be responsible for damage caused by their team. More
by BD
Employees Worked With
October 17, 2024
I had a very pleasant experience of purchasing a new car at Platinum Volkswagen. Angela was very nice and professional in arranging an appointment for me, and Vildan made this experience uniquely comfortabl at Platinum Volkswagen. Angela was very nice and professional in arranging an appointment for me, and Vildan made this experience uniquely comfortable for me and my son, and the place truly felt like family-owned. More
by Izabela
October 15, 2024
she was very knowledgeable, pleasant and completed my transaction quickly without any difficulty, i would recommend her transaction quickly without any difficulty, i would recommend her More
by RKocienda
Employees Worked With
September 30, 2024
Really nice to deal with her. She contact me always and inform me during process Thank you. She contact me always and inform me during process Thank you. More
by Cemil
Employees Worked With
September 26, 2024
Vildan was wonderful from the minute we met until we drove our new car off the lot. She was patient and very knowledgeable about the cars. She made the process a very pleasant experience. drove our new car off the lot. She was patient and very knowledgeable about the cars. She made the process a very pleasant experience. More
by lindann
Employees Worked With
September 26, 2024
The buying experience was professional and Vildan was top notch. Excellent follow up and easy to recommend notch. Excellent follow up and easy to recommend More
by Chris_flatz
Employees Worked With
