Platinum Ford

personnel were all very courteous, and theservice was good. The problem was that we made the three hour trip after we were told the service would take no more than an hour. It took over two hours. We had an oil The problem was that we made the three hour trip after we were told the service would take no more than an hour. It took over two hours. We had an oil change and a software update for a recall on our 2016 Outback. Love the dealership but not happy with doubling the time for the service. We hope this was not typical. Paul Hist More

worth the wait I have been a long time repeat customer of Randall Noe in Terrell buying many vehicles , mostly Dodge Ram trucks and experiencing different sale reps. I have been a long time repeat customer of Randall Noe in Terrell buying many vehicles , mostly Dodge Ram trucks and experiencing different sale reps. By far the 2 best i have had were Richard whom is no longer with Randall Noe and Craig Bloomquist who I highly recommend !! Craig was terrific to deal with & would call, text and e-mail me with anything i requested and kept me updated on my requests & questions.. He differently works for you- the customer and is simply the best which is exactly the service i would expect. You may have to wait longer at Randall Noe but that is only because they go the extra mile in finding exactly what you want. If they don't have it on the lot and you don't want to wait to order what you want they will look high and low for you to find exactly what you want and are a great group of guys to deal with. Most other dealers just want to unload whats on their lot and make you fit to it but at Randall Noe in Terrell they truly look for what YOU want and make the vehicle fit to your needs and their prices are the best. In the finance department Steven was just a pleasure and explained all the warranties with perfection and was just the best!! More

long wait times. don't wait on your car leave it and come back, it will be ready when you return. .long wait times. I have locking hub caps that I was never told I had don't wait on your car leave it and come back, it will be ready when you return. .long wait times. I have locking hub caps that I was never told I had. I got my oil changed on Friday and went to some place else to get new tires Randell Noe had kept my key for my hub caps and I had to buy a new one from the dealership. So I was unable to get my new tires until I got the new lock. More

Excellent service including Ryan in finance Great service all around!!!the dealership worked really hard to find the right vehicle to fit my needs!! Couldn't ask for better service anywhere! Wil Great service all around!!!the dealership worked really hard to find the right vehicle to fit my needs!! Couldn't ask for better service anywhere! Will recommend this dealership to all my friends! More

Will be coming back for my next car. Quick and easy! They were fantastic! Very helpful and honest. If you want honest and easy you must come here! Randall Noe Terell is the best! Quick and easy! They were fantastic! Very helpful and honest. If you want honest and easy you must come here! Randall Noe Terell is the best! More

Bad experience on the Ford side Wanted to buy a Ford but the sales manager acted like he really didn't care if I bought from them or not. I was ignored for 45 minutes sitting in thei Wanted to buy a Ford but the sales manager acted like he really didn't care if I bought from them or not. I was ignored for 45 minutes sitting in their waiting area, one guy offered me a water. So I bought a Subaru, those guys are the best! Better vehicle and better service! More

Great service Cody Daniels made it the best and took great care of me Thank you so much I'll pass on the great service that you guys have thank you again Cody Daniels made it the best and took great care of me Thank you so much I'll pass on the great service that you guys have thank you again More

Been buying vehicles from Randell Noe for 30+ years I've lost count of the vehicles I've bought at Randell Noe I've looked other places but he does Beat Any Deal Nuff Sed? I've lost count of the vehicles I've bought at Randell Noe I've looked other places but he does Beat Any Deal Nuff Sed? More

Rebecca's review Steve from financing was great, but I was not given the "internet" price as advertised and salesman was rude, and tried to charge me for window tint a Steve from financing was great, but I was not given the "internet" price as advertised and salesman was rude, and tried to charge me for window tint and brake lights, I think if u advertise for a price it should be honored. So I DNT think I will be back in the future like I had planned after this last experience. I ended up paying 22k for a car adv. for 16k. WOW More

Grateful Thank you for this second chance this has been a great opportunity. I appreciate the kindness the generosity that was shown to me when I bought my new Thank you for this second chance this has been a great opportunity. I appreciate the kindness the generosity that was shown to me when I bought my new car and also when I bought my used car so I really thank you very much. More