Platinum Ford

Shocking Experience Going to a dealership I didn't expect such a warm welcome and good hearted people. Bethany and Don were very kind and helpful, definitely made my day Going to a dealership I didn't expect such a warm welcome and good hearted people. Bethany and Don were very kind and helpful, definitely made my day will be coming back. More

Bait And Switch I saw a 2015 Ford F-150 XLT Super Cab with 7096 miles listed as "Certified" and priced at $26,130.00 I was very interested and submitted information I saw a 2015 Ford F-150 XLT Super Cab with 7096 miles listed as "Certified" and priced at $26,130.00 I was very interested and submitted information on the internet. I soon heard back from a representative that the vehicle was not"certified but "certifiable", i.e. eligible to be certified, and that if certified during the sale an additional cost would be added, basically an extended warranty . Why then advertise this vehicle as "Certified"on the website? I reasonably assumed based on the dealerships own advertising that the vehicle already was "Certified". After thinking about this overnight I called back to cancel my appointment to check out the vehicle. I thought if the dealership can't shoot straight and tell the truth on their advertising then what else am I walking into? More

Kept Promisees An update to my review. Originally I had a great sales experience but not so great back office experience. There was issues getting taxes sorted, tags An update to my review. Originally I had a great sales experience but not so great back office experience. There was issues getting taxes sorted, tags taken care of and promsss made. In the end Trey from Randell Noe came through and got things taken care of. Thanks a Trey! More

No hassell with great prices! 3rd time buyer No pressure from Michael Campbell. In and out of there in no time after we chose the truck we wanted. Great customer service! Don and Stephanie were f No pressure from Michael Campbell. In and out of there in no time after we chose the truck we wanted. Great customer service! Don and Stephanie were fabulous as well as Jason in finance. Don't waste your time on other dealerships. We checked many other dealerships and still come back Randall Noe everytime. Best prices and service! More

Will not return UGH! Where do I start? The overall service was far less than par, and we ended up chasing the service rep, who we later found out was only days on t UGH! Where do I start? The overall service was far less than par, and we ended up chasing the service rep, who we later found out was only days on the job. We received the call that the truck was ready to be picked up, so we make the hour plus drive up to the dealership only to learn it was not in fact ready after all ... and we waited for well over 3 additional hours. Icing on the cake occurred when we drove off the lot and had to immediately stop to put gas in the truck as the dealership refused to fill the tank. Final straw was that we never received the full set of paperwork promised by the dealership, even after making numerous calls / trips as well as contacting their corporate VP. WILL NOT USE THIS DEALERSHIP, NOR WILL I REFER THEM TO ANY OF MY CONTACTS! More

Found my New dealership If you are looking for a vehicle you are crazy if you don't go to Randall Noe Ford. Eric Showler was my salesman and went above and beyond to insure I If you are looking for a vehicle you are crazy if you don't go to Randall Noe Ford. Eric Showler was my salesman and went above and beyond to insure I was happy with my choice, even to the point of driving over an hour away to bring the truck to me to drive. Never I have I had a dealership do this. All my vehicles will come from here from now on. More

Great experience Everyone was extremely helpful in the purchase of our Forester and finding a great deal. I can highly recommend them. They were very knowledgeable and Everyone was extremely helpful in the purchase of our Forester and finding a great deal. I can highly recommend them. They were very knowledgeable and friendly. More

easy change it was fast and easy. fast oil change, comfortable waiting area. nice people to wait on you. clean and friendly people. everyone took care of my beeds it was fast and easy. fast oil change, comfortable waiting area. nice people to wait on you. clean and friendly people. everyone took care of my beeds More

Fourth Buy I have bought four new vehicles from Randal Noe and will be back for another. There is a very good reason for this - Quality product and a great suppo I have bought four new vehicles from Randal Noe and will be back for another. There is a very good reason for this - Quality product and a great support staff. Also, not taking the banker bailout of 08 sits well with me. More

Too busy to get right After several calls to let them know I would be in on a Wednesday morning to pick it up and promises that it would be prepped and ready Tuesday. When After several calls to let them know I would be in on a Wednesday morning to pick it up and promises that it would be prepped and ready Tuesday. When I got there nothing had been done. When I ask why they said they were too busy. The car was delivered with miss matched paint 65 pounds of air in the tires and the spring locks from shipping still in place. Which made the 1200 mile drive home with no suspension brutal. Nice people, too busy to get it right. More