Platinum Ford

Got the help I needed I had spoken with Steve over the phone several times before my visit. We discussed my reason and needs for trading in. He found a vehicle to fit my I had spoken with Steve over the phone several times before my visit. We discussed my reason and needs for trading in. He found a vehicle to fit my needs and I made the trip to Terrell. I am very pleased with my KIA; I do not miss my Escape like I thought I would! I appreciate the help I received from Steve and Brandon. More

Just fair this time Everything was as it should be. Courteous and attentive service writer. Promised an hour to finish. Delivered an hour to finish. Found me and asked Everything was as it should be. Courteous and attentive service writer. Promised an hour to finish. Delivered an hour to finish. Found me and asked specifically about replacing dirty engine air filter and dirty cabin filter. I agreed to both. No charge for cabin filter, covered under optional plan. But when delivered, check tire indicator still on (had to recheck tire pressure and suddenly tire indicator went out and windshield wash fluid still empty. Didn't notice windshield wash fluid indicator until halfway home. BTW: Instantaneous MPG Reading coming to Dealership from Holly Lake Ranch on Hwy 80...30 mpg. On the way back, after changing engine air filter...40 mpg. FYI: to those reluctant to pay to change engine air filter...do it. More

Needed new tire My service adviser was Mr. Michael Woodall and he was very helpful and got me in and out as quickly as possible with no appointment. My service adviser was Mr. Michael Woodall and he was very helpful and got me in and out as quickly as possible with no appointment. More

Leak Repair 2015 Outback Thanks for the good service and for providing me a loan car without any charge. This was a big help in gettting my problem resolved. Thanks for the good service and for providing me a loan car without any charge. This was a big help in gettting my problem resolved. More

Like new 2013 F150 I recently purchased a "like new" 2013 F150 XLT from Randall Noe Ford. I located the truck through an on line search and contacted the dealership by p I recently purchased a "like new" 2013 F150 XLT from Randall Noe Ford. I located the truck through an on line search and contacted the dealership by phone. I actually had the opportunity to speak with a salesman and the sales manager. I was from out of town and they were great to work with by providing additional photos and information about this truck. Randall Noe Ford went above and beyond in cleaning the vehicle and making sure every thing was ready to go when I arrived in town. I couldn't be more pleased with the truck or the professional care and service I experienced at the Randall Noe Ford dealership in Terrell, Texas. More

Great experience, great car Randall Noe made buying a car so easy! I stopped by just planning to look around and drove off of the lot with something right within my price range a Randall Noe made buying a car so easy! I stopped by just planning to look around and drove off of the lot with something right within my price range and very, very nice. Every single employee at the dealership was friendly and the car salesman who helped me with my sale was actually on my side and helped me get into something right within my price range. I felt that he was genuine and really cared about my experience, not about the price tag on my head. They washed my car, filled up the gas tank, and sent me on my way with a big smile on my face! I definitely recommend this dealership. More

Getting my Dodge Ram truck repaired Michael Woodall from service communicated very well and did a professional job. The ladies at the checkout were courteous, friendly and quick to smil Michael Woodall from service communicated very well and did a professional job. The ladies at the checkout were courteous, friendly and quick to smile. That's good. More

Very helpful and professional From the start to the finish I was very satisfied with my experience. Sales staff was very helpful and super patient with me. Sales man was very knowl From the start to the finish I was very satisfied with my experience. Sales staff was very helpful and super patient with me. Sales man was very knowledgeable. He helped me in any way possible. I have and will recommend Randall Noe to others. More

Always love your mechanic Wanted to give kudos where kudos is due. Wanted to say thank you to Sean Castido a mechanic at Randall Noe. HE always works on my truck when it is bro Wanted to give kudos where kudos is due. Wanted to say thank you to Sean Castido a mechanic at Randall Noe. HE always works on my truck when it is brought into service, He always brings things that need my attention or a repair that may come up to my attention. I figured the mechanics never get kudos as they are the face behind the curtain making things happen. Just want to say thank you for paying attention to details and keeping my truck going. More

service Very nice and courteous people . Very efficient and really friendly. They were real thorough with what they found during truck inspection. Would recom Very nice and courteous people . Very efficient and really friendly. They were real thorough with what they found during truck inspection. Would recommend to anybody. Been doing business with them for about 4 years More