Platinum Ford
Terrell, TX
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from start to finish My wife and I arrived at Randall Noe , and we where Meet by Steve Essex, which he knew we where coming, he brought the Veh.to us, I wanted to look at: My wife and I arrived at Randall Noe , and we where Meet by Steve Essex, which he knew we where coming, he brought the Veh.to us, I wanted to look at: we drove it and he help me ck out every thing on the Veh. he understood that I was disable ,so he went out of his way to help me every step of the way.. from stat to finish.. and all the others which I can't remember their names, where kind and polite. Every one was friendly. I dealt with other dealerships before in the past.. they have them beat by a long mile. Now the service I do not know, hoping it is as great as Steve was only time will tell on that More
Free oil change These guys are great!! My 2013 F150 came with free oil changes. they got me in and out in about an hour. Nice to have someone check all the vitals o These guys are great!! My 2013 F150 came with free oil changes. they got me in and out in about an hour. Nice to have someone check all the vitals on a new vehicle. More
Overall experience at Randall Noe Tobey(Dodge) and Cody(ford) were great. In fact all of the Dodge folks were good. Manny at the Ford house was untruthful. He changed the internet adve Tobey(Dodge) and Cody(ford) were great. In fact all of the Dodge folks were good. Manny at the Ford house was untruthful. He changed the internet advertisement on the truck I was looking for from 33447 to 349??. I fortunately had the ad screen shot saved to my phone from that morning and was not pleased at the attempt. Manny though caught in a lie, furthered the lie by telling me that he had changed the ad thirty days prior. After being caught again in a lie, he then attempted to tell me the truck didnt come with floor mats which was another lie as I had seen the floor mats in the truck. Overall my experience wasn't acceptable due to having to deal with Manny. Otherwise it would've been great. More
Awesome! Our salesman was very professional, knowledgeable, willing to work with us, great sense of humor, he listened to what out needs were and fulfilled t Our salesman was very professional, knowledgeable, willing to work with us, great sense of humor, he listened to what out needs were and fulfilled them with a great price. More
OIL CHANGE I was told my tires needed to be rotated service advisor did not tell me that there was going to be a charge. I barley had enough cash to pay for this I was told my tires needed to be rotated service advisor did not tell me that there was going to be a charge. I barley had enough cash to pay for this . I am upset about this .your service advisors should tell you that there will be a charge and how much, This is our third car that we have bought from Randall Noe More
Survey Great experience! Our salesman jimmy was great throughout the process and it was a pleasure to deal with him. He did everything he said he would do an Great experience! Our salesman jimmy was great throughout the process and it was a pleasure to deal with him. He did everything he said he would do and I got the exact truck I wanted More
Very prompt and friendly staff No problems. Had service for recall on airbags. The service manager was very helpful and nice. The other staff around were friendly. Will come back. No problems. Had service for recall on airbags. The service manager was very helpful and nice. The other staff around were friendly. Will come back. More
Eventually a decent deal I enjoyed working with Chris and Ben. I got the car that I wanted, for just a little bit more than I wanted to pay. However the tactics during the fi I enjoyed working with Chris and Ben. I got the car that I wanted, for just a little bit more than I wanted to pay. However the tactics during the first negotiation, and then the actual loan negotiations, seemed kind of underhanded and "cheesy car salesman" like. If you tell somebody a price that should be the price without all the add-ons and all the surprise expenses that they tried to add after we had agreed I would buy the car. I'm not sure if I would return to this dealership, but I might. More
excellent Everyone was very friendly and did a really great job getting me into the car I wanted. And I LOVE the Ford Mustang I purchased. Everyone was very friendly and did a really great job getting me into the car I wanted. And I LOVE the Ford Mustang I purchased. More
Trans service I only go to Randall Noe! I buy my vehicles there, and have all my service done there. They always do it right.... the transmission is shifting better I only go to Randall Noe! I buy my vehicles there, and have all my service done there. They always do it right.... the transmission is shifting better due to their service. More