Platinum Ford

Great service I was impressed with the great service provided. The loaner I was given while my vehicle was fixed, now has me looking at an additional vehicle to pur I was impressed with the great service provided. The loaner I was given while my vehicle was fixed, now has me looking at an additional vehicle to purchase. More

Staff that knows you DC has always taken care of me and knows me when I go there. The receptionist is always friendly and offers water or coffee, the ladies at the regist DC has always taken care of me and knows me when I go there. The receptionist is always friendly and offers water or coffee, the ladies at the register are always friendly as well. More

Somewhat OK A good visit except for the fact that I had a 7:30 appointment, but the car was not taken in until 8:20. What is the purpose of setting up the appoin A good visit except for the fact that I had a 7:30 appointment, but the car was not taken in until 8:20. What is the purpose of setting up the appointment. That was time lost that I could have used. More

Overall Satisfied First time here, satisfied with customer service, will come back for next purchase and recommend to friends/family. Finance manager - Brandon Nabors w First time here, satisfied with customer service, will come back for next purchase and recommend to friends/family. Finance manager - Brandon Nabors was a badass. More

Seems to be a good deal I was able to get a lower mileage vehicle with certification for the same money I could have spent elsewhere at several places I looked. The sales sta I was able to get a lower mileage vehicle with certification for the same money I could have spent elsewhere at several places I looked. The sales staff at Randall Noe was very friendly and lower key than some other dealerships and I appreciate that very much. I'm pleased with my experience. More

After much back and forth did get the vehicle If you enjoy haggling and back and forth between the mystery people behind the door and the salesman you are working with, then this is the place for If you enjoy haggling and back and forth between the mystery people behind the door and the salesman you are working with, then this is the place for you. The price listed on their website, as well as the price listed on Autotrader.com do not match. They will tell you that is because those prices do not include the dealer options. That's right, their first price is higher than what is listed on the websites and so the haggling begins. More

2016 F-150 Was over all a good experience. This is my 3rd new vehicle purchased from Randall Noe in Terrell. And yes, I will go back again. I do think the sales Was over all a good experience. This is my 3rd new vehicle purchased from Randall Noe in Terrell. And yes, I will go back again. I do think the salesmen are put in an awkward position having to go back & forth to manager for figures to make a deal... David did a good job and knows the vehicles well. Richie was nice-although he was very high pressure, which I understand he was trying to close a deal... Forgot to add: Steve in Finance was great, so easy to deal with and so very helpful! Thank you Steve! More

"Ticking noise" The car continues to "tick" after driving. Is this normal for this model? Also, I did not see on the invoice #562033 that I was given credit for t The car continues to "tick" after driving. Is this normal for this model? Also, I did not see on the invoice #562033 that I was given credit for the $5.00 for scheduling on line. Our correct phone # is 214-341-8882. Charles Anderson More

Worst Car Experience I went to this Dealership to buy a new car. When I arrived in the parking area and started looking around, several sells person passed by and asked wh I went to this Dealership to buy a new car. When I arrived in the parking area and started looking around, several sells person passed by and asked what kind of car we were looking for. We responded and the sells persons pointed in a direction and advised us that the car would be in a certain area. I had to drive over to the used car lot area to get assistance. Purchased the car, after 28 days of having the car, I received 13 text messages and 8 missed phone calls from the dealership saying I needed to bring the car back because I don't have a job. I have 3 jobs. They were rude, the finance department called yelling and screaming like I was committing a crime! I work for a financial institution and I do not have a criminal background. They began to treat me like a criminal. I was trying to find out what was going on. I had already made the 1st payment on the car ahead of time! I wouldn't advise any one to buy a car there. They are VERY UNPROFESSIONAL!!!..Long story short I end up having to call the finance company because the finance team and RANDALL NOE refused to talk to me. If my son hadn't got attached to the vehicle I would have returned the car. I have been in the Professional world for 15+ years and have bought luxury cars and never been treated this way! NEVER AGAIN! More

2015 Used Ford Explorer Great experience, good people. I'd purchase again. We purchased a 2015 Ford Explorer with low mileage. Vehicle showed well. I wish it had a backup cam Great experience, good people. I'd purchase again. We purchased a 2015 Ford Explorer with low mileage. Vehicle showed well. I wish it had a backup camera and a tow package. Only flaw was a chip in the windshield. More