Planet Honda

I don’t normally write reviews but this time around, I can’t no longer ignore how dealership try to take advantage of its customers. Had the worst car buying experience at Planet Honda. While I had great can’t no longer ignore how dealership try to take advantage of its customers. Had the worst car buying experience at Planet Honda. While I had great customer service from the sales department, it was totally the opposite with the finance department. They tried to use all kinds of scare tactics that would make you purchase all xx insurances. If you don’t carefully review the bill of sale, they will add tons of unnecessary items. Be aware of this dealership. Do not put down any money under any circumstances until you are ready to sign.,Otherwise, it would be almost impossible to get it back. More

Brian is the best ! We’ve been working with Brian going on 12 years now. We followed him from another dealership ; He’s not just your typical sales manager. He became ou We’ve been working with Brian going on 12 years now. We followed him from another dealership ; He’s not just your typical sales manager. He became our friend and part of our car family ! He always goes above and beyond to make sure we get the best deal. He is not the type of person to try to sale you a vehicle for the profit, explains information more in depth so that you have more of an understanding of your purchase. He will direct you to the right sales guy that will look out for you and show you your best options! The right sales guy is Charles Thelwell. Charles is Brian’s right hand man. He is very smart and full of information and made sure that any employee that was dealing with us was handled with to make sure we were getting the best treatment! He answers any and all questions that you may have and helped us deal the deal. If you are in need of a sales representative , Charles is your man! Let’s not forget about Coach, the most patient man in the world, he has the patience of a saint, he walked us through multiple vehicles and test drives in order for us find the right fit. Unfortunately it was his last day but he told us we made his day and he’s never laughed so much. We Love you Brian & Charles & Coach ! -The Mayers Family More

This is our experience from this 4. 6-star dealership with 12,000 reviews in Google. (1) Received an internet quote with $3,100 discount but $899 document fee. Confirmed thru phone t 6-star dealership with 12,000 reviews in Google. (1) Received an internet quote with $3,100 discount but $899 document fee. Confirmed thru phone that the quote does not require any package or extended warranty. (2) Upon arrival they did NOT honor the quote immediately, charging me $995 appearance package and $1,400 ceramic coating. (3) I pushed back and somehow they managed to remove those so-called “pre-installed” packages. (4) Provided me a new quote which charged the $1,325 destination fee TWICE. I pointed out and the sale manager Nick lost temper, took away our printed out internet quote, forced us out yelling “Have a nice day” repeatedly on our faces. My advice is to think twice before visiting this unfriendly, unprofessional dealership. They will both exploit and traumatize you. More

We were very pleased with our car buying experience at Planet Honda. Chris Campbell worked with us to find the perfect car for my daughter. He was patient and very supportive. We will be back to purchase Planet Honda. Chris Campbell worked with us to find the perfect car for my daughter. He was patient and very supportive. We will be back to purchase from Planet Honda and Chris a car for my other twin daughter! More

Very helpful and really invested on give us the best solution for us. Took the time to walk us through all process. solution for us. Took the time to walk us through all process. More

I would say that this was one of the more excruciating car-buying processes I've ever had to go through, but I was ultimately happy with what I left with. If you're shopping for a used/CPO car, don't come car-buying processes I've ever had to go through, but I was ultimately happy with what I left with. If you're shopping for a used/CPO car, don't come here unless you're prepared to spend 10+ hours buying, and haggling over every nickel and dime they try to squeeze past you. Their initial offer was $2000 over the price listed on their website with another $1000 in xx fees (plus another couple thousand in taxes and legitimate fees). I was there for 6 hours one day, then had to come back the next day for another 4 hours to finish the sale with their financing department. But I left with a good car at a price that was around $6000 cheaper than what the same car would've been listed at in an app like Carvana. The deals are decent, but if you're reading this review it's probably because you want information other than just the prices. So I think you should be prepared to expect some mild trauma associated with the process, even if you're happy with the result. More

I had a horrible experience at Planet Honda and would warn potential buyers of their dishonesty. I was given an online quote for a car by the online sales agent but when I showed up at the store, I was warn potential buyers of their dishonesty. I was given an online quote for a car by the online sales agent but when I showed up at the store, I was told by the salesperson that I was not "eligible" for the price and on top of that, I had to purchase several add-ons. This increased the cost by several thousand dollars. It is shameful that they employ such bait-and-switch tactics. Fortunately, there are other dealers out there who are more professional and trustworthy. More

Frank Talarico was a pleasure to work with. Pleasant, patient, helpful. Also excellent follow-up. Pleasant, patient, helpful. Also excellent follow-up. More

Great experience with Micheal in the sales apartment and Nick as his manager ...definitely will recommend to my friends and family 👍🏻 Nick as his manager ...definitely will recommend to my friends and family 👍🏻 More

Mr. Harley very professional, He went the extra mile to get me the most for my trade-in. He made sure that I was within the price range that I wanted, in order to purchase the vehicle I want. I left the de get me the most for my trade-in. He made sure that I was within the price range that I wanted, in order to purchase the vehicle I want. I left the dealership very happy. More