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Planet Honda

Union, NJ

4.5
3,818 Reviews
Home of the "Planet Advantage" - "Where Buying a Car is Fun!" When you buy a car from Planet Honda, we give you ALL of the following: $1,000 Additional Trade-in Value Guarantee - Have all your services performed with us and we will guarantee your vehicle will be worth at least $1,000 more at trade-in time. 72-Hour Exchange Policy - We want you to LOVE your new or pre-owned vehicle. If for ANY REASON you are not totally satisfied with the vehicle, simply bring it back within 72 hours of purchase (with no more than 300 miles more on the odometer than at time of purchase) and you can pick ANY OTHER VEHICLE for sale at our dealership to replace the one you purchased. 30 Day Lemon-Free Pledge - if your vehicle requires an unreasonable amount of service within the first 30 days, return it and we will exchange it for one of equal or greater value...all you pay is the difference. Planet Honda's Best Value Guarantee - Find the same vehicle, with the same options and same package of benefits, for less money at any dealership within 10 days of purchasing your vehicle from us, we will PAY YOU DOUBLE THE DIFFERENCE IN CASH. AND..... All of our Used Car Inventory is PLANET PROTECTED! Inspected-Repaired-Guaranteed! 3 MO/3000 MI Warranty! 72 HR/300 mi Exchange Policy! 30-Day Lemon-Free Pledge! CarFax Vehicle History Protection! NADA Book Value Protection! BEST VALUE GUARANTEE! Call us today at (877) 411-8072 to learn more about these FANTASTIC BENEFITS! You won't find them anywhere else but at Planet Honda - Where Buying a Car is Fast, Friendly, Fair and FUN!
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2285 US-22

Union, NJ

07083

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Showing 3,818 reviews

July 14, 2023

Agreed to a price point on the phone with Cristina. They come back with a number that is $9000 higher! I was very specific and the offer clearly stated what was included in the agreed price. Just read More

by joe64b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter Akinti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina lopez
Aug 11, 2023 -

Planet Honda responded

Hello Joe, It is important that our team is transparent about pricing to ensure the confidence of our customers, and we regret to hear that this does not align with the experience you detail here. I would like to speak with you to attempt resolving this matter. Please reach me through the number below at your convenience. We appreciate your business and hope to earn back your trust. Thank you. Sue Lerch Customer Experience Manager 908-838-7526

Aug 12, 2023 -

joe64b responded

Exactly how would you make it right a month later? I already have a vehicle. Will you reimburse me for the 4 hours of my life you wasted? If this was actually your policy, you wouldn't have the terrible ratings that you do, so I don't expect much from you

July 12, 2023

From the beginning to the end of the process to buy a car. Went very smooth. Love it ..thanks Antonio ..nice work More

by Pirulorex
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Antonio Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Planet Honda responded

Hello, Nothing beats hearing when our Planet Honda guests enjoyed a smooth visit from start to finish, and Antonio will love receiving the commendation. Thank you from all of us here at Planet Honda for your time and business. We're here to support with anything else you may need down the road, so reach out or drop by again anytime. Drive safe and have fun!

July 11, 2023

We had a nice experience in plantbhonda. Sebestian is very nicely doing the job. Explanation is very good and doing all needed for customers. Customer friendly, very patience guy. Happy to b More

by manssaraf
Recommend Dealer
Yes
Employees Worked With
Sébastien Apollon
Jul 12, 2023 -

Planet Honda responded

We are pleased to hear you had a nice experience during your visit to Planet Honda! Thank you for your compliments to Sebastian. It is great that he could meet your needs. We are so happy to have you as part of our Planet Honda family and are excited to see you again down the road!

July 07, 2023

Sebastian was ver helpful ask for him in the used car department. Great guy, enjoy More

by mendozafamily2
Recommend Dealer
Yes
Employees Worked With
Sebastian Apollon
Jul 10, 2023 -

Planet Honda responded

We appreciate the compliments to Sebastian! Thank you for five stars and your recommendation. Travel safe and come again soon!

July 03, 2023

Sebastian is an excellent salesman, everything went well. I had a great experience, very helpful More

by Zlewkowicz
Recommend Dealer
Yes
Employees Worked With
Sebastian Apollon
Jul 05, 2023 -

Planet Honda responded

We are thrilled to hear that Sebastian provided you with a five-star experience! Thank you for taking the time to leave us positive feedback. Travel safe and come again soon!

July 02, 2023

Sales rep Steve was very attentive with prompt replies to my inquiries throughout the process of securing my new vehicle. He was very friendly and professional with attention to detail. Minimum time spent More

by hlockitt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen March
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danairy Pimentel - 5 star
Jul 03, 2023 -

Planet Honda responded

Thank you for your feedback regarding the efficiency of our online services! This information is helpful to our team and future customers. We appreciate you taking the time to leave us this excellent and thorough review. It is our pleasure at Planet Honda to provide friendly and professional care, and we are happy to hear that Steve was attentive during your visit. Our team cannot wait to work with you again!

July 01, 2023

Derek was extremely patient and knowledgeable. I am a first time buyer and I felt like I snagged a deal. Thank you so much!! More

by shauntel_pluck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Planet Honda responded

It is important for our team at Planet Honda to ensure our customers have the details needed to make well-informed decisions, and we are happy to hear Derek provided you with that knowledge. Congratulations on your first buy! We are thrilled to hear you snagged a deal on it. Thank you for five stars and come again soon!

July 01, 2023

Joe Vera was amazing and help us with our concerns and making Ann’s agreement More

by Mr.truco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Akinti
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Bianco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Planet Honda responded

We are thrilled that Joe made your experience at planet Honda amazing. Thank you for taking the time to leave us a review and five stars. Come again soon!

June 29, 2023

Great associate I found in Sebastian. He showed interest right from the moment we were introduced to him. Very knowledgeable in his profession. More

by FGOKOH
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sebastian
Jun 30, 2023 -

Planet Honda responded

We love to hear that Sebastian was enthusiastic in his work with you! Thank you for your stellar rating and compliments. Come visit Planet Honda again soon!

June 24, 2023

Eddie told us that he doesnt want to sell us a car and he doesnt want to do business with us and told us to leave. Horrible experience. More

by sabind
Recommend Dealer
No
Employees Worked With
Eddie
Jun 27, 2023 -

Planet Honda responded

Hello, Thank you for the opportunity to earn your business. We want every guest to enjoy first-class care, and your feedback is concerning. I would like to speak with you for more information and ask that you contact me through the number below at your earliest availability. I hope to speak with you soon. Sue Lerch Customer Experience Manager 908-838-7526

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