Planet Chrysler Dodge Jeep Ram FIAT of Flagstaff

Before I have had trouble with this dealership for service. My most recent experience was very good. The service department was courteous, proficient & prompt. service. My most recent experience was very good. The service department was courteous, proficient & prompt. More

I took my 2018 Jeep in for an oil change. Jarod, the service rep was courteous, thorough, and very knowledgeable. He made my experience an easy one answering all my questions and waking me through eac service rep was courteous, thorough, and very knowledgeable. He made my experience an easy one answering all my questions and waking me through each step. I appreciated his professionalism and catered to customer service. Definitely a 10 out of 10 experience. When I got home I noticed a small leak under the jeep that turned out to be a loose cap on the coolant reservoir that had not been tightened. When I called the dealership, they immediately sent someone to my home to add the small amount of coolant to the reservoir that was lost on the trip home and make sure everything was in working order. The person they sent out was James and he was very apologetic, courteous and anxious to fix the issue. Now that's what I call customer service and making things right. This dealership has earned my respect and my future business. With people like Jarod and James, this dealership is represented well!! More

Joe my service associate is a tremendous asset to your team. Courteous, efficient he even had my car washed! Special! Thanks,Joe. team. Courteous, efficient he even had my car washed! Special! Thanks,Joe. More

Louie was very quick and kind to take care of my needs regarding service to my truck. regarding service to my truck. More

Awesome job, as usual, by entire service department. We had our brakes go out and came in to see how soon we could get fixed. Service manager Luis was great. Although they were obviously busy, he explaine had our brakes go out and came in to see how soon we could get fixed. Service manager Luis was great. Although they were obviously busy, he explained it may take a day or two, but he would try to fit us in as soon as possible. They had the work done by the next morning. And we were able to make our trip with no problems. Thanks for a great job. Again. Don. More

Clean well maintained, friendly good service, over the top people. Look forward to a long relationship with Planet top people. Look forward to a long relationship with Planet More

They did a awesome job on my transmission, although it took 2 months but I’m happy with it! took 2 months but I’m happy with it! More

Awesome place to buy a car. I will definitely be back when I am in need of a new car. Thank you for the new car. when I am in need of a new car. Thank you for the new car. More

Had a great experience. I would recommend them to others. Courtesy, good service, timeliness, and efficiency all excellent. I had good attention throughout. It was a pleasant experience. Courtesy, good service, timeliness, and efficiency all excellent. I had good attention throughout. It was a pleasant experience. More