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Pioneer Ford

Bremen, GA

4.4
1,174 Reviews

150 Hwy 27 N

Bremen, GA

30110

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1,174 Reviews of Pioneer Ford

August 23, 2021

Quick Quality service as always. Thanks for always taking care of my family's vehicles. Would recommend to anyone looking for service in a good family type business. More

by dhyatt0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Pineda, Jason Carruth
Aug 30, 2021 -

Pioneer Ford responded

Thank you for your kind words and five stars! Let us know if there is anything else we can do to keep you as a happy Pioneer Ford Family member.

August 16, 2021

We regularly use Pioneer for oil changes, tires and general vehicle maintenance. They do a pretty good job on most all things. As everything the prices continue to rise though. More

by KKARR0703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason , Ed Pineda
Aug 30, 2021 -

Pioneer Ford responded

Thank you for the kind words. I wish we had control over the pricing, but I am sure you understand how it goes. I wish I could buy a loaf of bread for $0.25 too!

August 12, 2021

Good service, great service, excellent service, l have been telling people that you all service for years and will continue to tell about you all service thanks you More

by JOHNBLOW130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Pineda
Aug 30, 2021 -

Pioneer Ford responded

Thank you John! We love our Family Members here at Pioneer, and are honored to name you as one of them!

August 12, 2021

It was just an oil change it’s kinda hard to screw that up… but the people were friendly and they completed the task in a timely manner. More

by joshdriver79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassie Weaver, Martin Arguello, Melai Trout
Aug 30, 2021 -

Pioneer Ford responded

We will take all the good news we can, Josh. Thanks for the five star review.

August 12, 2021

Sales and Service at Pioneer are the epitome of Professionalism! I will not purchase or service a vehicle from or by someone else. He always excedes My expectations! Thanks y’all! More

by CARLOSMPEREZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bagby, Jason Carruth, Joel Bagby
August 12, 2021

Towed my vehicle to repair a non working automatic transmission. Was told that it could take 2 to 3 weeks to get to my vehicle. They only have one service guy that repairs transmissions. I had to rent More

by bravesgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melai Trout
Aug 30, 2021 -

Pioneer Ford responded

I sincerely hope you know that five of the six things you listed in your review we have no control over. We try to do the best we can with the cards we all have been dealt. The one thing you mentioned that we will own is the fact that we have one Senior Master Transmission Technician on our staff. Even though he is one of the best in the nation, he cannot fix a transmission when we do not have parts . I can promise you that we will try to do better for you next time, and I sincerely hope you can find gainful employment soon.

Aug 30, 2021 -

bravesgo responded

When I drop my car off to repair my transmission, I was told by the service tech, that they only had one service tech and had two cars that needed transmission repairs ahead of me before he could even look at my car and would be 3 weeks before he could check my car. I had to rent a car at $350 a week and had lost my job on Feb 1st. I was told almost a month later that it would take two more months to get parts and make the repairs needed. I had my transmission replaced two years prior by a Ford dealer in Warner Robins, Ga and came with a three year unlimited mileage warranty. They did pay for the repairs but I had to pay $4200 for a car rental for 3 months. Dealer told me that they had no rental cars to loan or rent and had to find my own transportation. I have seen free rental cars from other classier dealers available to be used at no charge and should have had it repaired by Car Shield where I would only pay a small minimum fee and a car rental would be cover as well. Ford warranty is a complete waste of time and money!!!!!

August 11, 2021

Always a good job. Service staff knows us by name and even by voice when calling in. Great company to work with. Always satisfied with Pioneer More

by COUNTRYGIRL.COX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Pineda, Jason Carruth, Kim Cox
August 10, 2021

I had to wait at least 90 minutes for service to be completed yet I was very satisfied with the service. This was only my second visit; each time I have met up with Heather, who sold me the vehicle. More

by kohler_janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melai Trout
August 09, 2021

I have always had good experience with the staff at pioneer ford. Technicians are great the wait time was minimal and my car is clean when I pick it up . More

by Classicman87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Pineda, Kim Cox, Kassie Weaver, Martin Arguello, Melai Trout
August 06, 2021

I have purchased many cars over the years and have found Pioneer Ford is simply the best. They really have a smooth process. Me and my family have purchased 3 cars from Pioneer Ford this year bringing the t More

by MikeGornick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bagby, Ed Pineda, Jody Hobbs, Norman Bleakley
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