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Pioneer Ford

Bremen, GA

4.4
1,174 Reviews

150 Hwy 27 N

Bremen, GA

30110

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1,174 Reviews of Pioneer Ford

March 15, 2022

Great service! Reasonably priced.. I have used Pioneer for years! Great dealership for new vehicles, and service! More

by rfdangle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Arguello
Mar 16, 2022 -

Pioneer Ford responded

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Mar 16, 2022 -

rfdangle responded

Glad to comment on the best service dept in GA!

March 15, 2022

The customer service is great! They always go above and beyond to make sure I’m taken care of. More

by KARENMILDE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Pineda, Jason Carruth
Mar 16, 2022 -

Pioneer Ford responded

Thank you for the fantastic review Karen! We loved being of service to you and hope we can assist you again soon.

March 09, 2022

I have bought three vehicles form this dealership and the experience has been great every time.The sales person to the man that dose all the paperwork I will buy my next vehicle from this dealership thanks p More

by Dreyn7282
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bagby, Norman Bleakley, Kemp Owens
Mar 09, 2022 -

Pioneer Ford responded

Thank you so much for your business and feedback! If any of your friends or family need help, please let them know about us!

March 07, 2022

There was a concern about the service of our escape. The service manager had left by the time we came to pick it up Spoke with Kim, she was very professional made sure that we knew that out concerns More

by Ginger
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason , Kim Cox
Mar 09, 2022 -

Pioneer Ford responded

Hey Virginia (Ginger) and Eart Taylor , our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

March 01, 2022

Gidget was very knowledgeable and very nice. The pricing of the vehicles seems to be higher than other dealers. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giget
Mar 01, 2022 -

Pioneer Ford responded

Thank you for your review and we are going to look into this.

February 24, 2022

Instead of jumping and just trying to replace a $1100 part they did extra digging to find the problem which only costed me $200 More

by rayashlyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Pineda
Mar 07, 2022 -

Pioneer Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

February 24, 2022

I had a front end alignment, window awnings, bug screen and floor mats installed. All work was done in a timely matter and the work was fantastic. Thank you. David More

by DANGIT959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Bentley, Scott Joswick, Ed Pineda, Kim Cox, Kassie Weaver, Martin Arguello
Mar 01, 2022 -

Pioneer Ford responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated

Mar 01, 2022 -

Pioneer Ford responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

February 21, 2022

Kim is the worst service Person ! She didn’t ask if I wanted a cabin filter she just did it. She didn’t call me to tell me my truck was ready. I had to call them after hours. More

by Ford owner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Cox
Feb 21, 2022 -

Pioneer Ford responded

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Jason Carruth, Service Manager would like for you to reach out to him directly at jcarruth87@yahoo.com.

February 20, 2022

Took truck in for oil/filter change, tire rotation, and check brakes due to advised on previous visit may need changed. Brakes were not an issue. I always remove front valve cap to make sure wheel is shi More

by southernctd61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Garner, Jason Carruth, Martin Arguello
Feb 21, 2022 -

Pioneer Ford responded

Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. I got we the Service Manager Jason and he said that you came back in on Friday 2/18/2022 and thought that it was all worked out. He said that he spoked to the tech that failed to do the tire rotation to ensure that nothing like this happens again. Jason said that he offered to rotate your tires and even compensate you on your next bill but since you are moving out of town that you wouldn't be coming here for service any longer. Jason said please reach back out to him and let him know how he can make it up to you. Once again we are really sorry that this happen and we would like to make it right. Thank you.

February 17, 2022

I have always been treated well in sales and service at Pioneer Ford in Bremen. More

by MDSADHND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Pineda, Kim Cox, Kassie Weaver, Martin Arguello
Feb 18, 2022 -

Pioneer Ford responded

We’re so happy to hear you had a great experience at Pioneer Ford. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

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