Pioneer Ford

Customer oriented, sales department was helpful. I personally despise the process of purchasing a vehicle. The entire organization heard me and made the process as painless as possible even to the po I personally despise the process of purchasing a vehicle. The entire organization heard me and made the process as painless as possible even to the point of preparing the loan information in advance of my arrival to receive the vehicle. Although, I have not utilized the service department at this time I was impressed that a tour of the area was provided during the process. The pride the dealership takes in making this experience positive will bring me back for years to come. More

3rd Generation Customer! My father started purchasing his cars from Bob Winiarczyk many years ago, when he was still at Gene Evans Ford. The superior customer service we recei My father started purchasing his cars from Bob Winiarczyk many years ago, when he was still at Gene Evans Ford. The superior customer service we received over the years, is the reason our entire family has always purchased cars from him. When Bob left to open his own dealership, Pioneer Ford, we automatically went with him. At Pioneer Ford we found that everyone makes you feel like family, not just like Bob had through the years. This weekend I took my daughter to buy her 1st car, which marked 3 generations as customers at Pioneer Ford for our family. When we got there Doug Bailey came up and introduced himself and started asking us what we were looking for. He listened to what my daughter was wanting and immediately put her at ease, while letting her look around at her pace before making any decisions. She test drove several cars and ended up deciding to purchase a new 2018 ECOSPORT Titanium addition. We ended up working with Kelly Noaker, the finance manager, who was just as amazing as Doug. She made sure we understood what we were signing and presented all of the additional options for us to choose from. We never felt pressured into purchasing anything we didn’t want. However we did feel like she provided enough knowledge about our options, for us to make an educated decision about what best fit our needs and budget. After working with the different team members at Pioneer Ford, I realized that everyone who works there treats you the way Bob has always treated our family through the years. No matter what department they worked in or who you are, you’re made to feel like you’re as important as anyone else. The best part of it all, is you walk away feeling like you’re part of the Pioneer Ford family for life! As a mother, there’s no better feeling in the world, then knowing that your children (and even their children) will always be taken care of when buying a car. It puts your mind at ease knowing you nor your family have to worry about being taken advantage of by another dealership again! You become a customer for life, just knowing you will always receive the same car buying experience no matter who you work with at Pioneer Ford! More

I feel I was treated fairly Excellent service always. This is the second vehicle I have purchased from Pioneer ford. The only other dealership I have used more than once was Car Excellent service always. This is the second vehicle I have purchased from Pioneer ford. The only other dealership I have used more than once was Cary Paul Ford. More

Fantastic service We always receive prompt and great service. Ed Pineda is always going above and beyond to make certain our service is first quality. Pioneer is the on We always receive prompt and great service. Ed Pineda is always going above and beyond to make certain our service is first quality. Pioneer is the only dealership that services our Lincoln. More

Best dealership in Georgia Doug and Robby are a true class act. They came through on everything promised and more. This dealership never ceases to amaze me when it comes to cust Doug and Robby are a true class act. They came through on everything promised and more. This dealership never ceases to amaze me when it comes to customer service. More

Great service! These guys always surpass my expectations. Got an oil change one day and new tires the next day. Both days, the service was completed earlier than exp These guys always surpass my expectations. Got an oil change one day and new tires the next day. Both days, the service was completed earlier than expected. Car was cleaned up nicely following the oil change. Price on the tires was very competitive. On both occasions, I received a courtesy ride to my office after dropping the car off for service. Service Techs are friendly and communicative. More

customer care. Pioneer Ford has friendly workers who show care and concern for their customers. The wait is reasonable and one perk is that they always wash my car! Pioneer Ford has friendly workers who show care and concern for their customers. The wait is reasonable and one perk is that they always wash my car! They also leave a gift for me every time. Thank you for your service. More

Recall I had a recall on my Ford Fusion made an appointment quickly and the appointment only took 45 minutes. Thank you Tyler for the service! I had a recall on my Ford Fusion made an appointment quickly and the appointment only took 45 minutes. Thank you Tyler for the service! More