Pinehurst Hyundai
Southern Pines, NC
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I have been to rgis dealership twice. Poor service they took a long time on my vehicle and did not fix my recall properly. If you have a Hyundai please take your Vehicle to Bob Mayberry in Poor service they took a long time on my vehicle and did not fix my recall properly. If you have a Hyundai please take your Vehicle to Bob Mayberry in Monroe. Rhus dealership inspected my vehicle the 23rd of December gave me a passing report and was going to charge me for a airbag light. Two weeks later I'm on the side of the road for something they missed. Please take your Vehicle elsewhere. Bob Mayberry were super professional and I received a brand new motor under warranty. This place is scrappy. The service manager Chris is a fake and act like he care when he doesn't. More
Poor service - multiple visits for same issue Moved from Northeast where Hyundai dealerships are dedicated to Hyundai vehicles and top notch customer service. Pinehurst Huyndai is NOT that type o Moved from Northeast where Hyundai dealerships are dedicated to Hyundai vehicles and top notch customer service. Pinehurst Huyndai is NOT that type of dealership - it's an older Toyota dealership with service bays and a newer Hyundai dealership with no service bays. Cramped service bays, short staffed, no Hyundai parts stocked, weaving through overpacked parking lot is ridiculous, do not fully listen to customer issues and/or don't get entire issue into computer correctly. Been in three times for issue that's still not fully fixed and they left dirty handprints on my driver's interior door panel on two visits. They could not understand my displeasure after dropping car off last three Fridays and picking up on Saturdays (420 miles between my car and husband's to pick me up). I told them EXACTLY what is needed, they order wrong part for second trip that did not fix issue (not part that I suggested was issue), it needed two of the same part (that is part I suggested) but only ordered one for third trip. They didn't bother doing a basic 10-second double check to know issue wasn't fully fixed. They will never see my vehicle again - I'll make the trip to Concord from now on. More
Great experience Chris was tentative and answer all questions in regards to the vehicle that o purchased. He was professional and knowledgeable and he answered all my Chris was tentative and answer all questions in regards to the vehicle that o purchased. He was professional and knowledgeable and he answered all my questions and concerns. I will definitely be back to buy another vehicle when it’s time. More
2018 Elantra SEL Excellent selection of vehicles. Employees were very helpful. Price on the car was very good. I was considering buying a Chevy Cruze or a Toyota Car Excellent selection of vehicles. Employees were very helpful. Price on the car was very good. I was considering buying a Chevy Cruze or a Toyota Carolla but I'm glad I got the Elantra from Pinehurst Hyundai. More
Awesome This was my second purchase from Pinehurst Hyundai and I love those guys, always the epitome of excellence in all they do, definitely would return and This was my second purchase from Pinehurst Hyundai and I love those guys, always the epitome of excellence in all they do, definitely would return and recommend More
Team Customer Oriented From the first phone call to the pulling off the lot in a new Santa Fe it was a great experience. Great team of guys that work to please the customer From the first phone call to the pulling off the lot in a new Santa Fe it was a great experience. Great team of guys that work to please the customer in a genuine manner. More
My review Excellent people! Very helpful in all aspects of the transaction. I will certainly recommend them and will deal with them on my next purchase. This i Excellent people! Very helpful in all aspects of the transaction. I will certainly recommend them and will deal with them on my next purchase. This is the best car I have ever owned! More
Pinehurst Hyundai excels again ! Well done, as always, Pinehurst Hyundai / Genesis ! In the ten years I have delt with this dealership I have never felt mistreated, disappointed or Well done, as always, Pinehurst Hyundai / Genesis ! In the ten years I have delt with this dealership I have never felt mistreated, disappointed or insulted. The service work has always been first class, on time and with courtesy. I recommend this dealership to anyone looking for fair price, courtesy, accurate work and done on time ! More
Happy with my Tucson! Happy with how quickly the employees were able to answer my questions. The process of actually purchasing the new vehicle was quick. The information o Happy with how quickly the employees were able to answer my questions. The process of actually purchasing the new vehicle was quick. The information of additional warranty coverage was given without pressure of purchasing it. More
Excellent purchase service Again and truly outstanding purchase experience. I was impressed with the ease of the purchase in providing me a vehicle at USAA pricing. Marven was a Again and truly outstanding purchase experience. I was impressed with the ease of the purchase in providing me a vehicle at USAA pricing. Marven was an outstanding salesperson. Don Sprouse was super in finance. He is a true asset to the dealership and sales experience. More