Pinehurst Hyundai

We went there to test drive a certified pre-owned Palisade. Upon arrival, the car was not cleaned and in poor condition. The car was not well maintained presenting rips to leather, dirt/debris in all Palisade. Upon arrival, the car was not cleaned and in poor condition. The car was not well maintained presenting rips to leather, dirt/debris in all car crevices, the seal on the hatch door was ripped and the piece along the bottom drivers door was visibly flopping when closing the door. None of this was disclosed to us prior to arrival. The sales team was subpar. They low balled thousands under trade-in vehicles worth (which was later sold at market value to another local dealer). I was told “fine give her pay off because Im just not arguing with her.” It took over an hour to come back quotes once running our credit. The finance manager stated and I quote “We will not remove the OPTIONAL warranties from the car. You buy the warranties or we don’t sell it because we WILL NOT eat the overhead costs of the car.” They paid “too much” for the car they were selling during the trade in, and now expecting thousands more than it was worth to offset their cost. More

Greedy and no allegiance to their customers! ! In March 2023, I took my car in for oil change and it got totaled while in the garage. Knocked off lift by a runaway golf cart. I was a loyal custo ! In March 2023, I took my car in for oil change and it got totaled while in the garage. Knocked off lift by a runaway golf cart. I was a loyal customer to this dealership since 2007 and they wouldn’t even offer me an acceptable deal on a replacement car. Offered only to sell me a car at “cost”. Greedy and lack good customer service. They do not care about the customer, only their profits. Chad Holderfield is a greedy man!!! I’ll never give these crooks a penny of my money again…. More

Devonta Harrison was the Best! !! I do not like car shopping at all! Devonta was amazing and made it all seem so easy. He took what I said I needed and I had nothing to put down, he !! I do not like car shopping at all! Devonta was amazing and made it all seem so easy. He took what I said I needed and I had nothing to put down, he didn’t try to change anything and got me in a beautiful new vehicle. Very informative about the Santa Fe and made sure I was comfortable in driving it and safe! Devonta took a stressed me and made it a stress free very happy excellent experience!!! Thank you Thank you Devonta More

Excellent service and made the whole car purchasing experience a pleasure. Would highly recommend this dealer and the staff!! experience a pleasure. Would highly recommend this dealer and the staff!! More

Marven Moses was great. He helped my wife and I get a Palisade with hassell-free experience. I highly recommend this dealership! He helped my wife and I get a Palisade with hassell-free experience. I highly recommend this dealership! More

Devonte Harrison is a 5 star salesman He is an excellent communicator, great personality, very knowledgeable in regard to the products. I would recommend Devonte to all my friends. A very timely and good ex communicator, great personality, very knowledgeable in regard to the products. I would recommend Devonte to all my friends. A very timely and good experience overall. Rose Corbett More

Dishonest, like to humiliate there costumers. Stand behind walls act like working on a deal and there not. Donta Harrison not a honest person. Don't recommend them to anyone. Lot more to the sto Stand behind walls act like working on a deal and there not. Donta Harrison not a honest person. Don't recommend them to anyone. Lot more to the story. Not enough space. More

Called serevice dept to ask if the steering coupler on my '13 SantaFe was covered by warrenty. Provided milage etc and after a time to check, was told that it was covered. Made an appointment to have the ste '13 SantaFe was covered by warrenty. Provided milage etc and after a time to check, was told that it was covered. Made an appointment to have the steering coupler replaced, waited two hours and was told that it was not covered, but given an itemized bill for needed repairs of $ 1054. Previously had the steerring coupler replaced in another Hyundai, for $201 at an independent repair shop. These folks are apparently desperate. Will not buy another car from them! More

Was sold a car they damaged in transport. No issue there - but they have made no attempts to resolve the issue, or find a replacement. As a result it’s been 2 months since we’ve paid for a car and when we g - but they have made no attempts to resolve the issue, or find a replacement. As a result it’s been 2 months since we’ve paid for a car and when we get updates we’re told that they can’t control maintenance and said we could ask the maintenance shop how the repairs are going. The maintenance shop had been waiting weeks to hear back from the dealership to begin repair work. More

Dishonest and unnecessary service recommended I took my 2012 Tucson in to have the Intake Manifold Control Runner repaired. It was stuck in the closed position. This slimy dealership recommended r I took my 2012 Tucson in to have the Intake Manifold Control Runner repaired. It was stuck in the closed position. This slimy dealership recommended replacing the whole intake manifold system. They said that un-sticking this could lead to other issues. After research this was simply untrue and unnecessary. It would have cost $1200! And they charged $112 to diagnosis the issue which I told them when I pulled up (we have a FixIt device that already diagnosed the problem). So they charged me $112 to tell me something I already knew. A rip off and dishonest. DO NOT USE! Go to a local mechanic if you want quality, fast, and reliable service. More