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Pine Belt Subaru - Service Center

Lakewood, NJ

4.5
94 Reviews

94 Reviews of Pine Belt Subaru - Service Center

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January 09, 2021

I met with Scott Neal & Niko Lattanzio today- what great guys! Scott is always helpful whenever we come in for service and has gone above and beyond for us over the years. He is truly an asset & we are ve More

by Heather Doyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niko Lattanzio, Scott Neal
Jan 11, 2021 -

Pine Belt Subaru responded

Thank you so much for your 5 star review! We are so happy to hear about your experience with us!

January 05, 2021

Excellent service wand quality if repair. Pinebelt worked with me on a price adjustment fir a previous estimate. I am very happy with how I was treated and how my repair was handled. More

by rbene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tillis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Pine Belt Subaru responded

Thank you so much for your 5 star review! We are so happy to hear about your experience with us!

December 03, 2020

We are always greeted cordially when we enter either the sales side or the service area. Everyone is helpful and friendly. The building is fresh and clean and very pleasant to be in. Alexis found the For More

by dorattheshore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Dellane, Alexis Meroney
Dec 14, 2020 -

Pine Belt Subaru responded

Thank you so much for your kind review! We are so happy to hear about your experience with us!

November 10, 2020

My first Subaru. Loving the vehicle so far. The leasing process was easy and unchallenging. Experience so far has been great. Everyone has been extremely friendly. More

by LD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Silva, Alexis Meroney
Dec 14, 2020 -

Pine Belt Subaru responded

Thank you so much for your kind review! We are so happy to hear about your experience with us!

November 04, 2020

Niko thoroughly answered all my tech questions about my new Outback. He also showed me some functions I didn’t know my car could do. Thank you More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niko Lattanzio
Nov 09, 2020 -

Pine Belt Subaru responded

Thank you so much for your review! We are so happy to hear about your experience with us!

October 17, 2020

Best dealership ever! I started working with my sales consultant Adeeyah Pettis who is God's Gift to sales people. Kind, caring and such a good listener, she is. She is top notch and in my opinion a tru More

by ArleneFetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adeeyah Pettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko Lattanzio
Oct 19, 2020 -

Pine Belt Subaru responded

Thank you so much for your kind words!! We are so happy we can help!

October 13, 2020

I had my technology lesson yesterday with Nico, who explained the many features on my new Legacy and how to use them to get the most out of what my car provides. I admit I was a little nervous about i More

by KathrynF
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nico, Joe (did not get their last names)
Oct 19, 2020 -

Pine Belt Subaru responded

Thank you so much for your kind words!! We are so happy we can help!

September 08, 2020

Awesome new building. Wonderful staff. Great experience. Very appreciated. Looking forward to continuing doing business. Already looking forward to upgrading to Forrester in the future. Than More

by algolubov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Amaro, Mark Hoffman, Bill Carp, Scott Neal
Sep 11, 2020 -

Pine Belt Subaru responded

Thank you so much for your kind review! We are so happy to hear about your experience with us!

September 06, 2020

I came in for an appointment with the service Dept. While browsing in the showroom I met Mike. I asked a few questions about leasing a vehicle, I’ve always purchased and he was awesome. So very friendly, pat More

by Msacchet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tillis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric in financing, Bill Carp, Scott Neal
Sep 11, 2020 -

Pine Belt Subaru responded

Thank you so much for your kind review! We are so happy to hear about your experience with us!

April 19, 2020

Trying to find out if service has an overnight Drop box and messenger will only sell you a car - gave me a number that's VM only. I have to say when I finally got through to someone the service center wor More

by jackie_everitt
Recommend Dealer
Yes
Employees Worked With
Messenger
Jun 05, 2020 -

Pine Belt Subaru responded

Thank you so much for your review! We appreciate your feedback!

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