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Pine Belt Subaru - Service Center

Lakewood, NJ

4.5
94 Reviews

94 Reviews of Pine Belt Subaru - Service Center

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November 18, 2021

Salesmen and sales staff top notch. Service leaves A LOT to be desired. There seems to be NO COMMUNICATION between the two. Even with your liason Barry. More

by Appelsmagic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian "Iggy" Giroux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Mackenzie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Patanio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hoffman, Bill Carp, John Puglisi
October 09, 2021

We purchased our Subaru from here in late 2016 and so far the car has been pretty good. This dealership seems like they care about their customers during their buying experience but what about after? Recentl More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
May 18, 2021

Daniel was extremely efficient,professional,and knowledgeable. He was very kind and courteous and addressed and addressed all of our needs and questions. We appreciate everything thank you again ! More

by Softballbabe46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Levine, Daniel Levine
May 07, 2021

Dan Dellane was very helpful showing me things about my car. He is very knowledgeable and patient. Everyone has been kind and helpful. The new building is very clean and spacious. More

by Peggy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Dellane
May 04, 2021

Always treated with respect & a smile everything is always made easy... looking forward to dog park that we heard was coming we’ve loved every Subie we’ve gotten here the first was used next 2 new loo More

by Farroyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mazza, Joseph Silva, Anthony Merola
April 26, 2021

Very efficient courteous and pleasant.Tech person Very efficient courteous and pleasant. Tech person Anthony Merola was knowledgeable Salesman Anthony Rodriguez was fast and efficient Service peopl More

by Lynda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Merola, Mark Hoffman
April 09, 2021

Anthony Merola was patient and thorough going over dash board icons and answered all my questions. Anthony also supplied me with other ways to reach him if I need additional assistance More

by druthdel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Merola
March 25, 2021

Get right to business. Gotta to Love that. I would definitely recommend dealing with this dealership to all family and friends without any hesitation. Top quality service is what you get here at Pin More

by Toby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hoffman, Daniel Levine, Bill Carp, Scott Neal
Mar 29, 2021 -

Pine Belt Subaru responded

Thank you so much for your 5 star review! We are so happy to hear about your experience with us!

February 27, 2021

I went in for my 30 day service, to pickup my registration, for installation of Zurich car protection and to take a class on how my Subaru Outback features operate. Everyone in the dealership was More

by Sciguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tillis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie (the cashier), Dan Dellane
Mar 03, 2021 -

Pine Belt Subaru responded

Thank you so much for your 5 star review! We are so happy to hear about your experience with us!!

January 29, 2021

Scott Neal was very helpful taking care of the service on my car. He said it would be approximately 1 hour and 30 minutes and he was right. all got done that needed to be done. thanks. More

by rosanne2415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Neal
Feb 22, 2021 -

Pine Belt Subaru responded

Thank you so much for your 5 star review! We are so happy to hear about your experience with us!

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