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Pine Belt Subaru - Service Center

Lakewood, NJ

4.7
117 Reviews

117 Reviews of Pine Belt Subaru - Service Center

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September 05, 2025

I literally drove my car into the service department with a diagnostic problem and was welcomed, my issue understood and explained to me immediately. I got an appointment for the next morning and the issue w More

by Peg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Pine Belt Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

September 02, 2025

Thank you for being Very Courteous and Professional So Happy I chose to Buy a Subaru!! More

by dmckay620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca
Sep 07, 2025 -

Pine Belt Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 30, 2025

Great service personnel. Always pleasant and helpful and never pushy regarding the services recommended when not required. More

by Vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayli
Sep 02, 2025 -

Pine Belt Subaru responded

Hi Vincent, we are delighted we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 04, 2025

Purchased our Subaru Ascent in Jan 2022 and have always had the vehicle serviced by Pine Belt. Very satisfied with the personal touch and services received from the staff. More

by Jimm9349
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Wilson
Jun 08, 2025 -

Pine Belt Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

April 01, 2025

What drew me to pinebelt is their upfront prices they give you the full cost off lot price and then you have a very well made and safe subaru forrester More

by across
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frederick Bodtmann, Bruce McCarthy
Apr 05, 2025 -

Pine Belt Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 26, 2025

I went to Pine Belt Subaru Monday morning for a Oil change and tire rotation. They advised me that the front passenger tire has a nail in the tire and they checked it with spraying water and it's leak More

by KASHRUSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know- on the sheet it says Thomas Patanio 195
Mar 26, 2025 -

KASHRUSY responded

I'm on my third Subaru Lease, the last two lease were not from this dealer. I can't see myself going to this dealer when my lease is up in September. I'm living in the are for over 50 years, I'm asked by many for recommendations, this is not going to be a recommended dealer.

Mar 28, 2025 -

Pine Belt Subaru responded

Hi Kashrusy, we appreciate you taking the time to leave this review. If you would be willing, please reach out to our Customer Service Team at customerservice@pinebeltcars.com so we can understand the details of your particular situation and try to make this better. We look forward to hearing from you.

March 18, 2025

The dealership staff is always friendly and helpful. My repair was made quickly and efficiently. More

by rplaz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Pine Belt Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 10, 2025

This is a great dealership. The service managers and the mechanics are all very knowledgeable about Subaru autos. They are also very courteous and pleasant. I wouldn't bring my More

by mlbeyer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Patanio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Pine Belt Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2025

Last week I brought my Ascent in for my first service. I was met by Nick who checked me in and later set me up with Joe a service technician. Both of these gentlemen provided outstanding service and dir More

by rplaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Joe
Mar 08, 2025 -

Pine Belt Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

January 28, 2025

I needed to have my tire pressure monitoring system checked on January 25th. I was traveling from Florida to Toms River to visit with my daughter. The service department personnel were so courteous a More

by Subie 2023
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Amico
Jan 31, 2025 -

Pine Belt Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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