Pine Belt Subaru

Everyone was very friendly and wanted to make the car buying experience easy for me as a first time car buyer. buying experience easy for me as a first time car buyer. More

Iggy was awesome from start to finish. He had a lot of knowledge of the cars and features. He really listened to our needs and tried his best to get us exactly what we wanted and a great d He had a lot of knowledge of the cars and features. He really listened to our needs and tried his best to get us exactly what we wanted and a great deal! More

July 6 2023 I wrote a 1 star review (posted below) This is my update to that. First thing I want to make clear - Mike Rossi (service manager) is a good guy and helped me get done what needed to be done. is my update to that. First thing I want to make clear - Mike Rossi (service manager) is a good guy and helped me get done what needed to be done. For that, I will update the review to 3 stars, only because the bad review I wrote (totally justified) got what needed to be fixed, actually fixed. So for that I think making it 3 stars is fair. Original review - "To start and with all fairness, Stephen (finance manager), Adeeyah + Alma (sales persons) were very nice and i would buy a car from them again. Only if it was at a different dealership! The reason why - I got a "CERTIFIED" used Crosstrek, shortly after i took ownership (like less than 2 weeks) it was back in for service due to noises from multiple areas.. said it was a bearing, a week later i got it back. Drive off the lot, the noise i reported was still there. Go back, tell them, now its a break issue, 2 days later i get it back. Now, 2 weeks later i take it back for more noise. Another brake issue, this time is because "aftermarket" brakes were put on before i took ownership of it. Why would a dealership certify a car with aftermarket parts? Then tell me it's not covered as well as the sound coming from the windshield not being sealed properly, that i mentioned the first time i took it in. Now they tell me that i have had the car a drove it enough that they wont cover anything at all. All the while, from the first day i got it i mentioned all the noises the car was making. They said "it's normal", even when i said it wasn't. NOW they bring up everything i stated before that needs to be fixed but wont honor ANY OF IT! Tom in service i guess is a good guy, dont know him personally, but, after he gave me the ridiculous prices i told him to forget it and that i was never going back there again. So he just gave me the diagnostic bill ($92) for nothing being done and walked away without a word or a care. After this i get a call from a guy named Nick, stating that they want to make everything right and that they will refund my bill for the diagnostic and get the work the car needs clear and taken care of, loaner and the whole bit, only to call me back a few days later and tell me otherwise. PURE xx! Seeing that my wife is in need of a new/newer car, we'll be going elsewhere for sure. Jim Curley or Lester Glenn, whom we have never had any issue with. Cant make a recommendation here due to the service department and constant xx. Also highly considering a formal complaint with corporate customer service. " More

I have been dealing with pinebelt for 11 years and I have leased all of my cars from Iggy. I wouldn't deal with anyone else he is always fair and upfront when ever I go in leased all of my cars from Iggy. I wouldn't deal with anyone else he is always fair and upfront when ever I go in More

What an amazing experience we had working with Alma. She was so professional and sweet. In helping my son purchase his 1st car. She was so professional and sweet. In helping my son purchase his 1st car. More

Super helpful and personable! Bronson did as much as he could to find us a vehicle and we left with something I love. Would recommend him again! We ended up with a Jeep Compass, t Bronson did as much as he could to find us a vehicle and we left with something I love. Would recommend him again! We ended up with a Jeep Compass, they got it from another pine belt near by. If you see it says I ended up with a Subaru that because the thing wouldn’t let me pick any other brand lol More

Lawrence answered all of my questions. He is very knowledgeable and helped me to obtain the suv that I wanted. He is very knowledgeable and helped me to obtain the suv that I wanted. More

Mike did a Fantastic job showing us our new outback and going over all the features we really appreciate the awesome deal we got too considering everyone else we checked out was 5-10k over msrp. Thank you going over all the features we really appreciate the awesome deal we got too considering everyone else we checked out was 5-10k over msrp. Thank you again! More

We are very happy once again with Mike Tillis he was referred to us by a few friends. Never pushy, assisted us in picking up a car in stock that we actually took home same day which was surprising! We w referred to us by a few friends. Never pushy, assisted us in picking up a car in stock that we actually took home same day which was surprising! We were in and out in under a couple hours. More

Fast and smooth service. Walked in looking for a Subaru Outback Wilderness and drove out with one in a couple of hours! 4 stars because finance had made a mistake with the VI Walked in looking for a Subaru Outback Wilderness and drove out with one in a couple of hours! 4 stars because finance had made a mistake with the VIN of the vehicle and I had to come back the next day to re sign papers. More