Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pine Belt Subaru
Lakewood, NJ
3,515 Reviews
At Pine Belt Subaru, we believe choosing the right vehicle is only part of a great automotive experience. Choosing the right dealership matters just as much.
We’re especially proud that our dedication to our customers has been recognized with a DealerRater Consumer Satisfaction Award every year since 2018.
That recognition means even more to us because it reflects the experiences our customers have with the people at Pine Belt Subaru every day.
Whether you’re looking for the confidence of Subaru Symmetrical All-Wheel Drive, advanced safety technology, versatility for your next adventure, or a quality pre-owned vehicle, our team is here to make your experience easy, transparent, and enjoyable from beginning to end.
And at Pine Belt Subaru, getting a great deal is only the beginning.
Every vehicle purchase comes with the Pine Belt Promise, a collection of exclusive benefits designed to provide even more value, convenience, and peace of mind throughout your ownership experience.
The Pine Belt Promise includes:
-Lifetime Engine Warranty on most new and used vehicles
-Pine Belt Points that can save you thousands toward future vehicle purchases and service
-72-Hour Exchange Program to help ensure you’re completely comfortable with your decision
-Pine Belt at Home, allowing you to complete some or all of your purchase from the comfort of your home or office
-Complimentary Car Washes for Life
-Paintless Dent Repair Benefits
-Windshield Chip Repair Benefits
-Lost Key Return Service
-And so much more!
Our commitment continues long after you take your Subaru home. Our sales, service, parts, and customer care teams are here whenever you need us, with the goal of building a relationship that lasts for years and many miles to come.
At Pine Belt Subaru, the best deal isn’t just the one you get today. It’s the value you continue to receive for years to come.
Experience the Pine Belt Difference.
https://www.pinebeltsubaru.com/why-choose-pine-belt/
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,515 reviews
February 16, 2026
Pine Belt and Joe were extremely knowledgeable and helpful. A fantastic dealership and a fantastic car. helpful. A fantastic dealership and a fantastic car. More
by drhaase
February 14, 2026
I had a very disappointing experience at Pine Belt Subaru. Before visiting the dealership, I had a detailed email thread with one of their sales representatives clearly outlining all portions of th Subaru. Before visiting the dealership, I had a detailed email thread with one of their sales representatives clearly outlining all portions of the deal. We went back and forth to make sure everything was transparent and agreed upon. Based on that communication, I scheduled an appointment and came in expecting a smooth process. When I arrived, I was told the sales rep I had been working with wasn’t there — despite the fact that I had a confirmed appointment. Even worse, no one at the dealership seemed to know anything about my appointment or the deal we had discussed. Another representative stepped in and kept me there for about an hour asking a series of irrelevant questions, even though all the details had already been negotiated via email. After waiting an additional 45 minutes, he returned with information miraculously found and informed me that the deal was “not final” and would now cost an additional $38 per month. I do not like to feel manipulated. I would have appreciated a straightforward answer from the beginning — even if that meant being told there was a mistake and the dealership could not accommodate the deal. Instead, another hour of my time was wasted. After all of that, I was simply told there was nothing they could do and “thank you for stopping by.” This experience felt disorganized, unprofessional, and misleading. If you negotiate terms ahead of time, don’t expect them to be honored when you arrive. I would not recommend Pine Belt Subaru based on my experience. Ilya B. More
by Berik
February 12, 2026
Service rep made sure all was taken care of and I was treated very fairly. treated very fairly. More
by sbumbera
Employees Worked With
February 12, 2026
Best Service EVER! Had no appointment but my car battery wouldn't hold a charge. Had my car towed there and they tested it to make sure it was the battery - it was. Th Had no appointment but my car battery wouldn't hold a charge. Had my car towed there and they tested it to make sure it was the battery - it was. They replaced it and I had the car by 5pm. I was kept informed about my car's progress every step of the way. This wasn't the first time I had an emergency and just brought the car in. I wouldn't go anywhere else. More
by DRAKE4NJ
Employees Worked With
Rebecca
February 11, 2026
My 2016 Crosstrek was and probably is still a great car. I always brought it to PineBelt for service and never had a problem with it except for a starting problem that one of the service managers picked up I always brought it to PineBelt for service and never had a problem with it except for a starting problem that one of the service managers picked up on a test drive with me. I was the problem! The staff all seem to know what they're doing. I knew I was going to stick with Pine Belt when I decided to get a more fuel responsible car. So far I'm enjoying every learning moment with my new Hybrid Crosstrek! More
by Messenger Pat
Employees Worked With
Other Employees :
I don't remember the woman's name, she did the tax form preparation. Very pleasant and definitely knew what she was doing., Joseph Milisic
February 10, 2026
We have purchased several cars at this dealership. We have never felt pressured to purchase unwanted items. We have never felt pressured to purchase unwanted items. More
by dbolsen76
February 10, 2026
Superior service and professional staff. Comfortable waiting room and quick turnaround. Amazingly clean and efficient Comfortable waiting room and quick turnaround. Amazingly clean and efficient More
by Cdan
February 10, 2026
Showed up with no appointment! Was taken care of expeditiously and in a super friendly manner. Had a free granola bar and a hot chocolate and before I knew it, my freshly washed Was taken care of expeditiously and in a super friendly manner. Had a free granola bar and a hot chocolate and before I knew it, my freshly washed and services car was ready! More
by Joeeunice
Employees Worked With
February 09, 2026
The service department is very thorough and communicates what is found on vehicle. Also, kept me well informed on the progress of my repairs what is found on vehicle. Also, kept me well informed on the progress of my repairs More
by buggin
Employees Worked With
February 08, 2026
Appointment on time car was cleaned at finish of oil change tire rotation. Service personnel were excellent. change tire rotation. Service personnel were excellent. More
by Tb5911
Employees Worked With
