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Pine Belt Subaru

Lakewood, NJ

4.9
3,297 Reviews
Pine Belt Subaru...A Different Way to Subaru! Treatment: Webster's Dictionary defines the word "Treatment" as: 1a: the act or manner or an instance of treating someone or something :handling, usage the star requires careful treatment b: the techniques or actions customarily applied in a specified situation 2a: a substance or technique used in treating Here at Pine Belt, we agree with this ...
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1021 Route 88

Lakewood, NJ

08701

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Showing 3,297 reviews

January 05, 2012

I purchased my first car this past Tuesday at Pinebelt Subaru. I walked in to the dealership with my father and mother on hand to help me make the right decision. I'm 28, but I know nothing about cars o More

by mas851
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Sikkema, John Mailot
Jan 12, 2012 -

Pine Belt Subaru responded

Here at Pine Belt we know how exciting it is to purchase your new car! But of course, that excitement also comes with some concern about the whole process of visiting a dealership, selecting your car, and financing. I am so happy to hear that Ron was able to make your experience here at Pine Belt Subaru stress free and enjoyable, and that you love your new car! We look forward to seeing you and your family back at Pine Belt Subaru again in the near future, and should you need anything in the meantime, please feel free to contact me, Joe Pagano, at CustomerService@PineBeltCars.com and I will absolutely handle things for you. Thank you

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January 01, 2012

I went on line to see what cars were available and then called. Both Lisa's were very helpful and made me feel very at ease. Gil was an excellent salesman. I knew nothing about the Subaru when I walked More

by ritaz2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa and Lisa on the phone and Gil was my salesman
Jan 12, 2012 -

Pine Belt Subaru responded

Riatz2, My name is Joe Pagano and I handle customer service here at Pine Belt. I was so happy to read your comments about Lisa and Gil and your entire experience here at Pine Belt Subaru. We always strive to make sure our customers are happy about their visit to our dealership, and educated about the vehicle they purchased. Please know that I will let Gil and Lisa know they did a wonderful job, and should you ever need anything, please feel free to contact them - or me - at CustomerService@PineBeltCars.com. Thanks again!

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December 28, 2011

They gave me a very competitive bid initially, were straight forward/honest, and did not try to pull any tricks. I was very pleased dealing with them and I would recommend others to consider purchasing More

by Rich Roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil Trussdon
Feb 24, 2012 -

Pine Belt Subaru responded

Rich Roberts, Thank you so much for taking the time to complete this review. I am so happy that you were pleased with your experience at Pine Belt Subaru! We always try to make the car buying experience as stress free as possible! If there is anything I can help you with in the future please feel free to contact me, Joseph Pagano, at customerservice@pinebeltcars.com. PS…Please don’t forget when you refer friend and family to Pine Belt Subaru we will make your next car payment!!!!!

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December 22, 2011

I had a great time at the agency. I was well schooled on my trade in car and had a price in mind what I wanted to pay for a new car. We went around a little (but thats the fun of it) and made the deal. I wa More

by 550
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric,Bill,,Jim got hand shake and thank you from Jamie, James Pfister, Bill Brand
Feb 24, 2012 -

Pine Belt Subaru responded

550, Thank you so much for taking the time to complete this review. I am so happy that Pine Belt Subaru helped you have a fun and knowledgeable car buying experience! If there is anything I can help you with in the future please feel free to contact me, Joseph Pagano, at customerservice@pinebeltcars.com.

December 21, 2011

I called in to Pine Belt Subaru only to get information on the new 2012 Foresters. I had zero intent on purchasing a car at all. I was connect with Matt who was the complete and total opposite of what you More

by AngryBulldog75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mazza, Matt Mazza
Dec 29, 2011 -

Pine Belt Subaru responded

AngryBulldog75, My name is Joe Pagano and I handle customer service here at Pine Belt. I am thrilled to hear that you were so happy speaking with Matt on the phone, and also felt so positively about your experience in the dealership with the rest of our team. Your recommendations mean the world to us, and I am sure everyone at Pine Belt Subaru, especially Matt, will be very excited to read your comments. Should there ever be anything e can do for you, please don’t hesitate to contact me directly at CustomerService@PineBeltCars.com. Thanks again and happy New Year!

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December 12, 2011

From the minute I walked in I was treated like family. My salesman, the general manager and the finance manager all made me feel comfortable throughout the whole process. It's also nice to work with peop More

by gesauto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
Dec 20, 2011 -

Pine Belt Subaru responded

Gesauto, My name is Joe Pagano and I handle customer service for Pine Belt. I would like to personally thank you for being such a loyal customer to our Pine Belt Subaru, and all of our dealerships. Your comments about your experiences here since your first purchase with us in 1984 have absolutely made my day. It is because of customers like you that we are able to continue to sell and service our vehicles, and that Pine Belt is still around today. Should there ever be anything e can do for you, whether it be scheduling service or maintenance on your vehicle, or even a new car purchase, please feel free to contact me at CustomerService@pinebeltcars.com. Thanks again!

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December 05, 2011

Excellent price quoted by Internet Team. Tried to get lower price, but could not be beaten. No qualms about Internet price quoted for exact type of new car wanted and preferred options. Visited showroo More

by HeadedforAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Geovannie Padilla
Dec 20, 2011 -

Pine Belt Subaru responded

HeadedforAK, I am so happy to hear that you got such a great deal on your new Subaru Outback here at Pine Belt Subaru. My name is Joe Pagano and I handle customer service for Pine Belt! At all of our Pine Belt dealerships, we take pride in doing everything we can to get the best deal for our customers, and even more so in our excellent customer service. It is fantastic to know that you were so happy with your entire experience her e, and that you would visit us again! Thanks again for all of your comments, and should you ever need anything, please feel free to contact me directly at CustomerService@pinebeltcars.com and I will absolutely handle things for you!

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October 31, 2011

Excellent overall. This was the second Subaru dealer I visited. First time purchase at this dealer and everyone was friendly, helpful, and knowledgeable. Overall the price was fair and they were honest wi More

by masmu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Charlesworth
Nov 03, 2011 -

Pine Belt Subaru responded

Masmu, My name is Joe Pagano and I handle customer service for Pine Belt Subaru. At all of our Pine Belt dealerships, our goal is to provide an overall excellent experience for our customers, and I am thrilled to hear that is exactly what you had when purchasing your Subaru! I’m sure David will be just as happy as I am to hear how satisfied you were with your time at the dealership. I would love to hear more about your experience and if you have any future questions or needs with your new Subaru please contact me at CustomerService@Pinebeltcars.com

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October 27, 2011

My wife and i went out looking for another vehicle and not finding it stopped by pine belt sabaru to check out their lot. We met gil who was very friendly and helpful without being pushy and helped us get More

by gtx4719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil
Oct 27, 2011 -

Pine Belt Subaru responded

Thank you for taking the time to review your experience here at Pine Belt Subaru! My name is Joe Pagano and I handle customer service for Pine Belt. There is nothing better than hearing how happy you are with your experience here at the dealership, and with Gil! Gil will be ecstatic to hear your comments and I’m sure he will look forward to seeing you at Pine Belt again soon. Do not hesitate to contact me directly at CustomerService@PineBeltCars.com with anything else I can help you with in the future.

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October 26, 2011

I searched all over New Jersey and New York for the best price I could get on a 2011 Subaru Forester. I got the best price from Pine Belt and nobody could even come close to the price. The employees were More

by isb6481
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mailot
Oct 27, 2011 -

Pine Belt Subaru responded

isb6481, Thanks so much for your great review of Pine Belt Subaru! We always try to give our customers the best value on their new vehicle, and it is fantastic to hear that you got a great deal on your new Forester! We hope you are enjoying your new Subaru, and we look forward to seeing you back at Pine Belt for service and maintenance! Should you ever need anything, please don’t hesitate to contact us at CustomerService@PineBeltCars.com! All the best!

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