Pine Belt Subaru

Matt perceived my needs in options on a vehicle and sought out the perfect vehicle for me. Matt went over and above to provide me with the best price Pinebelt could offer and there were no surprise fe sought out the perfect vehicle for me. Matt went over and above to provide me with the best price Pinebelt could offer and there were no surprise fees added in at the last minute. Of course, it was a little bit more than I wanted to pay, but overall, Matt negotiated well on my behalf. The entire transaction was completed professionally and I am very happy with my purchase. More

My wife and I drove from weehawken,nj to Pine Belt Subaru dealer and we were just very please with everyone. They were so polite and helped us to get our new subaru. Geo was so nice to us . we will recommend dealer and we were just very please with everyone. They were so polite and helped us to get our new subaru. Geo was so nice to us . we will recommend this dealer to our friends and families. Yhank you so much More

This is the second vehicle I purchased from the Pine Belt family, first being with Pine Belt Jeep where I was treated great and decided to come to Pine Belt Subaru for a vehicle that is AWD and good on gas, family, first being with Pine Belt Jeep where I was treated great and decided to come to Pine Belt Subaru for a vehicle that is AWD and good on gas, when I first met Jason Sansone he was professional, courteous and always had the answers to my questions.We wheeled and dealed and finally came to an agreeable price for my Subaru but the one thing that I really respected about Jason was the fact that after the sale was done, I had the keys to my car he could have easily said thank you and shaken my hand but instead asked me if I had an extra 10 - 15 minutes so he could better explain some of the features in my car, he showed me how to link my phone with the car radio and how to save numbers, did I say this was after the sale was done? I have told my co-workers, friends and family and I plan to be a return customer. More

Matt, the best car salesman by far in all my car buying years, courteous, knowledgeable, patient and efficient, that I have ever had the pleasure of doing business with! years, courteous, knowledgeable, patient and efficient, that I have ever had the pleasure of doing business with! More

things got hectic when the vehicle I had come to purchase (from an internet search) couldn't be found on the lot. I had made an appointment to come and see the vehicle, and I had been in contact with the in (from an internet search) couldn't be found on the lot. I had made an appointment to come and see the vehicle, and I had been in contact with the internet sales department (Alyson) and the manager, John about my visit. When Matt was unable to find the vehicle, I spoke with John and he jumped into action - found the vehicle (which somehow had been up for wholesale just moments before my arrival) - and the rest was up to Matt. Matt's years of experience were quite evident in his handling of me - and we worked out an arrangement which resulted in my purchasing that vehicle which was almost wholesaled!.......Stuff happens - that is understood.....the reaction of these employees to a potentially embarrassing situation was commendable, and quite frankly, had a lot to do with my final decision to purchase.......... Of particular note were the actions of Matt. With the absence of the finance manager, Matt was called upon to handle all of the paperwork - a task which he accomplished with aplomb. The entire process was a bit lengthy, but the result was well worth it. More

The experience was good...everyone was very friendly and knowledgeable. I got a good price and they found me the exact car with the specific options that I was looking for. knowledgeable. I got a good price and they found me the exact car with the specific options that I was looking for. More

First, let me explain why I chose to shop at this dealer who is about 30 miles from my home and further than three other Subaru dealers; including one whom I purchased from before and was satisfied with. who is about 30 miles from my home and further than three other Subaru dealers; including one whom I purchased from before and was satisfied with. A month, or so, ago I was in the middle of a long drive when a potential problem made itself evident in my vehicle, At 5:00pm, on a Saturday evening, I pulled into Pine Belt Subaru hoping that the service department was miraculously open. Well, it wasn't! But, to my amazement, John Mailot (the sales manager) was able to resolve my issue (at no charge) and get me on my way in under 20 minutes. This was Owner Service as it should be. I decided that the next time I needed a new Subaru, this was a dealership to visit. The opportunity came up much sooner than expected. My daughter and son-in-law decided that they wanted to update one of their cars (a 2005 Forester 2.5X) for a larger vehicle (my 2011 Forester 2.5X Premium). Being a parent, this was a no brainer - - do it. That would leave me with my 2012 Forester 2.5X Touring and the need for a second car. Wanting a smaller car, to better fit in my garage, I investigated numerous models at Toyota, Honda and Kia. Of course, being a Subaru owner made me lean, heavily, towards another Subaru. After test driving several models at Toyota and Kia, I visited a local Subaru dealer and then headed down to Pine Belt. I was going to go on to a Honda dealer - - but never got there! I had wanted to test drive a specific Honda and when I mentioned this to Jason Sansone, my Subaru salesman, he told me he had just taken one in trade and offered it for a test drive (last year's model, but good enough). Less than a mile told me that it was another Subaru for me. Back to Pine Belt Subaru, where every model I wanted to look at was available and quickly brought up for my complete inspection and test drive. Once I settled on a vehicle, 2013 Subaru Impreza 2.0i Sport Limited, Jason and I quickly completed our negotiations. I received an excellent price on my new car and a satisfactory value on my trade in (my daughter's 2005). During our negotiations and subsequent paper work, I was happily munching on available freshly popped popcorn and sipping from a dealer provided bottle of soda. More like visiting friends than doing business! John joined us and we shook hands on the great deal we had arrived at. From there, it was a brief visit with Scott. There was no pressure to add anything to the car. At my request, I purchased a 6 year 60,000 mile Subaru Gold Plus protection plan - - at a price substantially below what other dealers were asking. Shortly, car was delivered to the front door. Jason went over some changes that were made in this model year (CVT, paddle shifters, automatic headlights, etc.) I wrote a check, we did the Motor Vehicle Commission paperwork and I was on my way in my new Subie. From start to finish, a pleasurable experience. Pressure, people are always asking if there was pressure in a new car transaction. Well, there is a salesperson involved and it is his job to present you with a vehicle to satisfy your needs and wants. Is it pressure if he does this in a way that makes you want to buy and buy from him? If you are getting what you want and/or need....maybe a little pressure is called for. In any event, NO, I did not feel I was being pressured at any point. I felt I was getting good advice, and a good deal, from my new "friends" at Pine Belt Subaru. I have been driving Subarus since 1997 and this Impreza makes 11 (not counting the 2012 Outback bought new by my daughter and her husband) that have been in the family fleet. At times, the four drivers in the family were all driving Subarus!! Between moving from NY to NJ, competitive issues, a poor experience with one dealer and closing of two dealerships ....the family has bought Subarus from seven different dealers (to say nothing of the five other dealers we used before we discovered Subaru). Many of them were excellent, but only one of them ever made me feel as much at home as Pine Belt Subaru ...... and that Brooklyn NY dealer went out of business about 20 years ago! My next new car purchase, probably a Subaru, is scheduled for 2015 - 16. I look forward to returning to Pine Belt at that time. Of course, with the fantastic rewards program they offer on service - - - I will be seeing them sooner, rather than later. More

This is our 3rd car bought from Matt Mazza, 2 bought at the same time in March 2011 and one of those traded up to a newer model this time. Matt is very easy to work with, explaining all our questions and m the same time in March 2011 and one of those traded up to a newer model this time. Matt is very easy to work with, explaining all our questions and more. He negotiated extremely well with us and we were very happy with the price after trading in a car we'd only bought (from him at Pine Belt) 24 months ago. More

I literally just got back from buying my very first car and I have to say I had an amazing experience at Pine Belt Subaru. I did my homework and had been shopping around a lot (both at dealerships and onl and I have to say I had an amazing experience at Pine Belt Subaru. I did my homework and had been shopping around a lot (both at dealerships and online) and I have to say I was getting really frustrated. I started to understand why car salesmen had a bad reputation for being slick and dishonest. BUT, my experience with MATT MAZZA redeemed my belief that purchasing a car can be a great experience! A BIG SHOUT OUT to ***** MATT MAZZA!!! ****** This guy is really down to earth, honest, knows what he's talking about, and extremely helpful. He wasn't pushy and he didn't try to fast-talk me into buying a car. It was honestly like buying a car from a helpful friend who just wanted to see me get the right car for me at a great price. They beat the quotes from other dealers and Matt made the entire purchasing experience really straightforward and extremely pleasant. Even after I bought the car and signed on the dotted line, Matt Mazza still made sure to walk me through everything, go over the car with me to make sure it was in pristine condition, taught me how to use all the controls, helped me to sync my iphone to the car using bluetooth, etc. After the paperwork is signed, some sales people leave you behind while they focus on the next customer. Not Matt Mazza! He treated me like I was the only customer there and I could tell he wanted to make my purchasing experience the best from the moment I walked in to when I drove the car off the lot. Actually, come to think of it, he was the one who came out of the dealership to greet me when I arrived at the dealership and got out of the car. Amazing service! Also, I wanted to say good things about ** Scott Cersosimo (sp?) ** who did all the paperwork with me. He was extremely patient and took the time to explain everything to me, while also being extremely efficient with all the paperwork that had to be done. He was organized, straight forward, patient, knowledgeable, and really pleasant to work with. Lastly, Jaime Palazzo and John (sorry, don't know his last name) were really helpful and kind on the phone. I actually had a less-than pleasant initial experience with the internet sales department, and John called to follow-up with me afterwards. The only reason I decided to bother coming into the Pine Belt Subaru dealership was because of my phone conversation with John and Jaime. They gave me a great price over the phone and honored their verbal quote when I got into the dealership the next day. Some places give you a quote on a car and then try to convince you to get a different car with expensive options when you actually get to the dealership. They didn't do any of that high-pressure, fast-talking, bait-and-switch stuff. They were straight-forward, honest, and truly very pleasant! THANK YOU, PINE BELT SUBARU! I'm so happy with my car purchase and the overall buying experience with you guys! I wish every dealership was like yours! More

Very pleasant car buying experience, no pressure and great price. Jason was very helpful. Consumer reports saving certificate led us to this dealer and we would return to purchase another car from thi great price. Jason was very helpful. Consumer reports saving certificate led us to this dealer and we would return to purchase another car from this dealer again. More